Movies At Cranberry

Related:	r/c hollywood cinema 4
Address:	6945 US-322, Cranberry, PA 16319, USA
Phone:	+1 814-676-1010
Site:	themoviesat.com
Rating:	4.1

Location

+−

Leaflet

Photos 7

Reviews 27

Chris Barnes

4-19-17 To whom it may concern, On April 18, I brought 4 people to your theater to watch The Fate of the Furious. My son had a voucher for a free ticket due to perfect attendance. He was humiliated and told he could not use his award because it was opening week. I was unaware of it still being opening week as my nephew watched the film last week. I paid for 5 tickets and was asking the girl behind the counter how long opening week last only to have her shrug her shoulders and roll her eyes at me and motion the the people behind me to move forward because she was obviously done with me! We made our way to our seats and had to go back to concessions since we were shooed away at first. This was supposed to be an enjoyable evening that ended up very stressful...unnecessarily. You see, my son is autistic which is why he felt embarrassed and humiliated for being told he couldnt use his award. I made a post on Cranberry PA movies Facebook page today expressing my concerns with how we were treated. The reply I received was extremely disheartening. In the reply the person behind the keyboard used excessive exclamation to belittle the way I feel. This person even apologized for me not understanding the rules! This is unacceptable customer service in my opinion and the opinion of many others that I have shared this story with. Which is the reason for my letter. I feel that you deserve to know how your employees treat your customers! I understand that when you go to the movies you are dealing with teens and a younger generation just starting out in the work force. My suggestion to you as a respectful adult is that you reconsider the importance of diversified customer service in the training of new employees and again in employees that have had complaints against them. This will not only boost customer morale but also lay the ground work for how these young people treat customers throughout their entire lives. Thank you for taking the time to read about my experience. Respectfully, Eileen Barnes

Rachel Campbell

I really enjoy this theater. Its always clean, the seating is very comfortable, the sound and picture quality are fantastic, and the concessions are great (Ive never had bad popcorn or flat soda at this place). Ive never encountered a rude employee. Even though the Clarion theater is closer to me I make the trip to the Cranberry mall for this theater because the overall experience is so much better. Im so thankful for the Cranberry theater and the pride they take in their facility. Going to the movies was a big part of my childhood and I love that I can still enjoy them in a place as great as the Movies at Cranberry. Keep up the great work!

Amy Anderson

My father and I meet up here frequently to see movies. (at least once a month) The place is consistently clean and well kept. The screen rooms are smaller, with the seats centered on the screen. (You feel closer and get a good view of the screen) Very comfortable. My only real complaint is that they do not keep many movies for very long or get some of the selections available at other theaters. Its always been a pleasant experience.

Devon McClelland

@EricAustin they will let you in if youre late. Im late pretty much every time I go to the movies Ive been up to like 20 mi.utes late and they still let me in. Really nice theaters though and just a comfortable setting. The only downside is the prices of everything including the movie tickets all of the prices are outrageous!

Eric Austin

Theaters themselves are ok however the choices for food drinks are not thay great and if you show up late even if its just the previews that have been On they wont let you in

Jim Nelson

The screens and sound systems are all top quality and the seats are comfortable. My only gripe is that the Cranberry Mall is kind of a depressing place in general.

Casey Meyer

Always a nice place to view a movie. Theaters are small and clean, prices arent outrageous, and theres usually not that many people in the theaters.

Jonathon Wright

Just saw hitmans body guard and it was great comfortable seating and decent prices a great time for your family or a date with you favorite person

James Golden

Ive always had a good time. Reason for -1 star is the small selection and sometimes its too loud.

James Smith

Small and limited selection, but its a great theater when its showing a good movie.

Christopher Cobler

Allways my preferd place to go, meanwhile the theater in Clarion is a dump

Eli Paul

Tuesdays are a great day to watch a movie for the price