AMC Spring Hill 12

2068 Crossings Blvd, Spring Hill, TN 37174, USA

Related:	amc thoroughbred 20
Related:	crockett cinema
Address:	2068 Crossings Blvd, Spring Hill, TN 37174, USA
Phone:	+1 931-674-0922
Site:	amctheatres.com
Rating:	4

Location

Photos 98

Reviews 5

Kevin MacDougall

Started out a decent place, but is so poorly run now its become laughable. The staff is nice, but unprofessional and undertrained. The last bunch of movies weve gone to see, weve had to put up with all kinds of stupid stuff... 1) We had to leave to tell them to turn down the lights after a movie was already playing. Then the lights came up again and I had to go out and tell them again. Full lighting. 2) In another film, the trailers never started, and 20 minutes after scheduled time my wife went out to tell them nothing was playing at all, not even the trailers, and they had "forgotten" to start the movie... and then they finally started it, skipping the trailers. And they started it without turning the sound on. So someone had to go out and tell them that, too. Another guest. 3) Another film wasnt even framed properly on screen. They hadnt made it to fill the screen. It was a wide ratio and could have filled everything with the curtains out... And they had the curtains out, but the film was made small and didnt fill the width or height it could have. There was a large amount of space around the top, bottom AND sides. 4) Another movie we went to see had the opposite problem. They had never recalibrated the lens from the last film, and they were showing a new film with a standard (non-super wide) ratio zoomed in. There was 4 feet or so of the projected material landing above on the ceiling as well as 4 feet below the screen. So we missed a bunch of the image. 5) Weve also had a movie start without previews 10 minutes early. Our friends who arrived ON TIME were confused to sit down and find theyd missed 10 minutes of the movie. 6) For another movie, I asked for two tickets (standard 2D regular showing), and the employee said "Okay that will be $48.50." It was obviously wrong, so I said (nicely, playfully), "Heh, for two tickets?" She replied, defensively, "Im just telling you what it says." Like I should just pay it, and like she didnt even notice the problem. When I said again that didnt make sense, she finally pushed a couple buttons and fixed it, but she also would have happily collected $48.50, it seemed like. THESE THINGS ARE NOT RARE. Stuff like this happens every time we go. Its always something. And were the type of people who dont complain and never review anything. Its that bad. Its clear they arent doing and QC screenings or even keeping to schedule, etc. They arent even peeking in on showings to enforce rules or etiquette. This is the kind of theater where people can get away with talking loudly the entire time even after being shushed, smoking weed in their seats, etc. No standards from the establishment. No respect for the majority of the audience. I was overjoyed to finally have a theater in Spring Hill... and we go to the movies a lot... but well be driving to Franklin again from now on.

Batton Clan

My first visit, on a WEEKDAY, during the school year, for a MATINEE, I arrived 5 minutes before my movie began, with the expectations I would miss most of the previews. I didnt get into the movie until TEN minutes into the actual movie. (I did call on my way there to see if I had time, and the staff assured me, it was a matinee, it should be more than enough time before the movie started, though I may miss the previews.) The ticket line is the concession line, so you have to wait for others to get food before you can get your ticket- minus TWO stars. (I was told they are adding machines to purchase your tickets, but think about that... How long will it take for people to figure out how to work it, add their info, etc.? Think Red Box lines. lol) Also, if you want layered butter, they fill it half way up, you go across the room to the butter stand, put butter on it, take it back to the concession (keep in mind, you have to wait!) get the other half of popcorn added, go back to the butter stand and put your butter on it. It is a 10 minute process! Or was the last time I went.- minus ONE star. You also go across the room to get your own drinks, which was very dirty, sticky and messy- minus ONE star. This theater is set up to have as little people working as possible, and it shows!! Also WATCH YOUR STEP when in the isles. There is a DROP OFF of a foot or more with the seats in front of you. I watched a kid slide past a couple and ended up down in the crack! Hes lucky not to have been hurt. Ive been twice to this theater, and WILL NOT GO BACK, unless I have no other option. And the bathrooms are very dimly lit! Id given this NO STARS, however, the theater is VERY nice, the employees are great and seats are comfortable!

Unholy Beast

The combination of ticket buying and snack buying in one place only makes for very long lines. They seem to only hire kids with a tenuous grasp of their job to run this counter, making things worse. Aside from this huge gripe, the theater is nice and new, generally clean, but it really sets me off that the first thing I deal with when going in there is the unnecessarily long line. Even on a busy day in Cool Springs, I can get my ticket and get to my seat much quicker than in this place because the ticket sellers do one thing- sell tickets- a chore even the least skilled person can pull off. And for those wanna-be MBAs out there that would like to point out WHY they do this- dont bother. Sending me to the snack counter regardless of what I want to do in the hopes that they snooker me into buying some of there overpriced malnutrition doesnt change the fact that I dont like it and dont need to respect their decision to do things this way.

Kathy Fiene

What happened to the cinema in Spring Hill??? Very disappointing to see the changes since AMC took over. The lobby looks like a ghost town with the dark popcorn stations and dark monitors. It almost looks like AMC is going out of business??? We have been going to this cinema since it first opened and it was pretty awesome. Weve gone to a few movies since AMC took over and almost EVERY time, the trailers are either not aligned with the movie we are about to see OR some of the trailers are blacked out??? But I think the biggest pet peave is the curtains. Its really annoying to think about the big money we spend on movies and concessions, find our seats, watch the commercials and trailers AND THEN HAVE TO GET UP AND GO TELL A STAFF MEMBER TO OPEN THE SCREEN CURTAINS ALL THE WAY!!! What the heck is going on??? Is it management or the new AMC way? Spring Hill needs to get with it.

dan bell

The staff is great but for some reason Carmike Incorporated marketing has typecast Spring Hill (Maury County) as less college educated demographics and therefore, only dare play Hollywood mass release pictures. If Carmike would give Spring Hill/north Columbia/ and Thompson Station a chance, they would see that many of us would support movies like Spotlight, The Big Short, Brooklyn, and Room which did not originally play here in Spring Hill. Maybe after the Oscars, they might be re-released, but I think its unfortunate because Carmike really has no worthy competition in southern middle Tennessee; thus, Carmike Company lazily expects Franklin Thoroughbred 20 to supply all of us with thinking people movies. If anyone from the companys public relations department ever reads this, please experiment with some decent smaller budget movies in Spring Hill and see what happens.