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Address: | 755 S Rand Rd, Lake Zurich, IL 60047, USA |
Phone: | +1 844-462-7342 |
Site: | regmovies.com |
Rating: | 3.8 |
BI
BIGGDOGG 305
Totally ridiculous, been going to regal for over a decade in Florida then in Illinois, went to this location for years, but I usually visit on weekends nights when the place is packed, I decided to stop by one early weekday afternoon when the place was empty. When I walked up to the booth I noticed everyone there were looking at me strangely, but I brushed it off and bought my ticket. When I went to the theater I realized there was nobody else there, then a few minutes later a girl walked in with a flashlight to check the back exit door, then she walked out, about 15 minutes later a guy in a suit who looked like he manager walked in with his flashlight and did the same, then I realized these people were checking to see if I was sneaking people into the theater, after all, I had been going there for years and Ive never seen them check any door, not even when the place is crowded. Usually I wouldve confronted the manager about something like this but I held my peace, a couple days later I contacted their corporate office and filed a complaint, they replied to my email basically saying they would speak to the manager and that was all, so I told them to delete my crown club account and Im done with regal, to think after decades with regal and years supporting this one location these racist bastards would pull something like that, Im a grown man with children, and they target me for something like this as if I was a stupid teenager, smh its amc, cinemark and I pic for me now, I even went to south Florida the other day and left browsed county to go to amc at Aventura because regal could be across the street I will never go back there
DO
Douglas Nece
Two weeks ago I took my family to see Man of Steel in 3D on its second weekend of release. I paid extra for the 3D tickets, and the screen we watched it on was the smallest movie screen I had ever seen. We set that afternoon aside for the movie, so going somewhere else at that point wasnt an option. The screen was so small that the 3D experience was extremely underwhelming. After seeing how visually beautiful this movie was it sickens me that i could have paid the same amount of money elsewhere and got the experience I wanted. I talked to the manager and his excuse was that they only have so many screens that support 3D and couldnt do anything about it. Man of Steel had been out for 8n days at this point. He did not offer anything as an apology. I told him my family and i will never return. He has lost my business indefinitely. I highly recommend going elsewhere to see a movie.
K
K V
Never crowded especially during the week (like most theaters these days). Theater is always clean including the restrooms. Food is pricey and popcorn is average. I have one recommendation for management...larger water cup.s I realize you make most $ from concessions but when I spend $20 for large popcorn, soda and small slurpee, yes that came to $20, I would like a large cup for water. The cup they gave me was probably 4oz. Also, and heres a novel idea, put some ice and water in it for me rather than just handing me an empty cup.
AU
Audrey Helminiak
I love it here -- easy and uncrowded every time -- nice seats. Clean. I only wish their ticket window was enclosed when the weather is bad. Also, I just read BigDoggg s review and disagree and feel he was being sensitive. I too saw them checking the doors to see if we were sneaking people in, so it is clearly their policy and right to check. I didnt take offense to it. I am glad they check the doors. Otherwise, the prices will go higher.
JO
Jordan McCollum
My Boy & myself did a Groupon offer and went to see "The Emoji Movie. Long story short I bought the wrong ticket location. These employees still honored it and let my son and I enjoy our night. Thank you guys. Needless to say that was the last time I got to spend with my son for a couple months due to him moving to Flordia. I appreciate it, to the fullest on honoring our tickets still.
KE
Kenneth Coppes
New to the area.. took the kids to Finding Dory. Very clean theatre.. My only complaint- 21 bucks for two pops and a popcorn.. after 60 in admission.. absolutely ridiculous. (And that was their #1 combo pak value) Pro- Great movie experience.. NICE SEATS/SOUND.. courteous staff.. Advice: Regal should just charge a little more for the ticket and hand out free popcorn.
ER
Erin Jonas
Not nearly as nice as some of the other Regal Cinemas in the area but it is the closest one to us that does the Summer Movie Express with $1 movies every week for kids. The arm rest cup holders did not feel very sturdy and the theater seemed outdated compared to others, but the staff was great.
LA
Larry Taing
I enjoy coming here. There is never a huge crowd. The staff is always friendly and the prices are more than reasonable, granted, its not luxurious, but Im here for the movie and you can always bear the crowd and prices here.
NI
Nightshade Animation
The place was very nice to watch my movie but the price for the food is way to much. The Hot Chocolate is scolding hot though and once burned me. The cinnamon rolls often taste like burnt plastic in its other locations.
HE
Heather Hankins
Old school theater. Needs remodel. Decor very worn. No recliners in auditorium we were in. Food was limited in options and blah in taste. Unable to get your own drinks or butter the popcorn. However, friendly staff.
MI
Michael Mahoney
This seriously needs an upgrade..but the screen #3 I saw Atomic Blonde but the sound system was seriously flawed and unbalanced with no left channel audio. Wont be back.
EM
Emmanuel Dinarte
Las salas son muy pequeñas y los asientos son feos y duros
RO
Ron H
My family has been here several times to see movies. Clean and comfortable . We enjoyed the food yet is a but pricey. Good popcorn though.
CA
Camphlobactor
Clean and convenient. Some of the theaters dont all have newer seats but the back rows do. Doesnt play ads after showtime starts.
KA
Kartheek Alladi
For the name Regal Cinemas, this theater doesnt have much to offer. Looks like a small time theater. Screens are not that great.
SC
Scotty La Vanne
Its nothing fancy, but its reasonably priced and you never have to fight a crowd unlike the nearest other theater at Deer Park.
BH
Bhargava Krishna
Very bad seating, I got back ace by sitting on the chair. The movie theater is small & I have never seen many people in that.
MI
Michael Bogan
Its like stepping 20 years back in time, the concession stand and theatre seating are very retro - but not the prices!
JE
Jen K
Clean and modern! Not the cutting edge but not crowded and not top end price. No hassle about bringing my own drink
DA
David Demma
Good seating and prices, and they just added better, more comfortable seating as well! Worth a go if youre nearby.
JO
John W
Great theater. Plays the latest movies. Very helpful staff. Far better than battling the crowds at Deer Park.
NA
Natalie Moore
Racist staff, like most places in lake Zurich, never going back, read my husbands review and youll see why
SC
Scott Wood
The management needs to train their employees instead of just letting them guess for themselves.
FE
Felicia Kilduff
Not enough staff at counter fir tobs of kids seeing the movie Cars. Took forever to get served.