|Address:||430 Towne Center Cir, Sanford, FL 32771, USA|
Angelina Teresa Presti Harris
We went for the $1 kids express on a Wed morning....it was packed and the concession lines were very ling....we stood still for about 10 minutes waiting while every daycare and day camp in town seemed to be running in different directions by the van-full....plus, there were not enough registers open or staff present to support the huge size of the attending crowds....Then, we just couldnt figure out which theater to gi iinto (no signs or titles over the cinemas) and randomly ended up going into the wrong one of the two kiddie movies playing...but, no staff around anywhere in the hallways to take tickets or direct anyone the right way...so, we just stayed and watched Secret Life of Pets instead of Sing....it took so long to get through the maddening crowds and get situated with the popcorn/drunks.... and they were already startng the movies....... then, the popcorn tasted stale!!...like it had been sitting overnight...I had to leave all over again when the movie was playing and get it replaced... but the staff was very, very friendly and more than happy to replacr it.... Unfortunately, the replacement popcorn was exactly the same...it just tasted like air-popped popcorn.... The flavor was not like any movie popcorn I have ever tasted. It was dry, cold, and flavorless except for an odd, faint aftertaste. It was NOT at all worth the twenty something dollars (minus the cost of the two drinks...not sure of price of each item?) NOT happy ai paid for any refreshments at all becaise ai wouldnt need the drink wothout even eating any popcorn....paid for a large for me on both popcorn and drink and the small kids pack size for my daughter on both drink and popcorn....So, one of the main reasons for going to the movies (the yummy taste of the movie - popcorn) was not happening & left a literal & figurative "bad taste in my mouth" because I spent $25 for the entire experience....Also, the seats were springy, old and uncomfortable.... and the sound was a little loud and "tinny" Just wish we had gone to the beach or anywhere else!.....and waited for the video.....wont go back to that theatre, if other possible choices are ever available......definitely not to the kiddie summer matinees ever again for sure.....felt like a waste of time and money and just felt lime it was a cheap experience for way too much $$$$--. $1 movie sounds economical...but the total cost of $25 with the bad concessions made it not worth the price at the low/limited service level and poor food products provided.
Went on a Sunday afternoon to enjoy Beauty and the Beast. Unfortunately we waitied in line for concessions for 26 minutes. Missed pthe first movie decided to see the second time. When I told the manager that they needed help in the concessions very rudely he says "yes today is busy theyre doing the best they can". I would hope in the future you would staff for weekend crowds. It was confusing to find a movie because the theater is not marked. When we got to the movies we checked with another customer to make sure we were in the correct theater. She said yes, that it was very confusing for her as well, so she decided to walk outside the theater and direct people to the appropriate auditorium herself. Not a good experience. The theater is dated as well and smells like mildew.
Ive had a few bad experiences here, most recently tonight when the line at the box office was too long to make it in time for the movie I wanted to see. On another occasion, the sound in the movie didnt work so after about 15 minutes they turned it off. We had to wait in line for 30 minutes to get a refund. They would only refund one of the tickets because I had misplaced a stub - but still had the credit card receipt. And then another time the entire theater had been shut down because of a lightening strike. Ill only attempt to go here again if I have no other options. This is not a good movie theater in any way.
Cons: This theater is very outdated. Some of the theater rooms have tile floors - I honestly felt like i was watching a movie in my bathroom. This place desperately needs renovation. This is the first theater Ive visited where the movie rooms dont have LED signs displaying the current movie playing, instead youll have signs saying "auditorium 5". You also dont have a employee standing telling you where to go so you have to look at the ticket which auditorium you have to go to. Pros: Theres craft beer to purchase at the concession.
These idiots project films at the wrong aspect ratio. The top and bottom eigths of the screens are bank. Like when you watch a DVD on your wide screen TV. They dont have this problem at Amstar. They didnt use to have this problem here. I asked the manager and to the point he even cared, he said it was not unusual. I have never seen this in any other theater. Ive seen it in three of their screens. I assume they are all messed up. I dont want to have 3/4s of an experience.
DONT GO THERE ! Went there last night. We were given a ticket to one movie and a ticket for a different movie. Asked twice which theatre our movie was in. After sitting thru 40 minutes of commercials, the wrong movie came on. The rooms are not even marked with which movie was playing. Dont waste your time or money going there. Make the extra drive for another place.
We live very close to this theater. It is an older theater with your typical concessions. We are members of the Regal Cinemas rewards program and receive discounts all of the time because we attend movies all of the time. The seats are older and somewhat worn out. I would like to have the option to lift the armrests. All of the staff is always friendly and helpful.
A Private User
Wasnt a safe experience, the lights were cut off in the parking lot on us. Before we could get in our vehicle. We will never go there again. The movie Red Tail was great, but the lights made the night awful. Other individual complained about it also. Why they do that,to me and my family.
It IS an aging theater, but there are many advantages with that. I love to go there to avoid crowds, and the small staff is very friendly and attentive. I hate lines and crowds, so I find this theater and its staff peaceful and relaxing, and the concessions are good.
Aging theater, seats are uncomfortable, theaters are small and not very much incline (not stadium seating). Good rewards club, ample snacks at snack bar, expensive but drinks are generously sized. Come on Sundays for discounted ticket pricing.
The staff are good, food decent but what sucks are the seats. Cramped and uncomfortable. I havent. Seen those seats sense the early 90s. One thing though its really clean.
They gave our kids fruit snacks that expired in 2011. We didnt realize it until we got home. I tried to call but they dont list a local number.
Best day is Sunday, value day, when movies are under $7, hot dogs are $2 and nachos are $3. Its an older theater, so dont expect fancy seats.
needs updating badly. Seats dont recline and armrests dont lift and it doesnt state what movie is playing by the respective theater.
Very nice theater, not many people on Sundays. Great day to go with the tickets under $7. Very nice and child friendly atmosphere.