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Address: | 1250 S SW Loop 323, Tyler, TX 75701, USA |
Phone: | +1 903-592-7690 |
Rating: | 3.7 |
AM
Amanda Simmer
Came with a few friends tonight( all over the age of 17) but since I was paying they didnt think to bring their wallets (one doesnt even have an id) The lady in front asked me for mine and I showed it to her (19 right now) and she asked for the others (my younger brother and sister and their friend) and wanted to see their IDs. My sister had her license paper (had just gotten it so didnt have a hard copy) the lady accepted it but said the other two couldnt come in. We were seeing a PG movie that started at 9:45, I understand they have a policy about age, but I think its a little ridiculous that they wouldnt let them in. My brother has a full on beard and the friend is obviously of age. Requiring ID to see a PG movie is insane. What if I had been a young mother and brought my two year old to see the movie? Would I have to leave her outside since I wasnt 21? Other times I have come here and had a good experience, but this age policy completed ruined our night. We had to drive 40 min to see this movie ( we live in the country) and were looking forward to it all week since today was the release date. I will not be coming back here.
BE
Beneath the Dead
Not worth 1 star. The old witch at the ticket booth scolded me for taking my son and nephew to see Logan because of it being rated R. Its none of her business what I decide to allow my kids watch and my nephew has permission from his parents...not that that is even relevant. Frankly, I can bring whoever I want ...whenever I want.. to watch whatever I want and their isnt anything you can do about that...because Im an adult. I am extremely irritated that she felt that it was necessary to voice how she felt about the situation. Get better employees. The ones you have now are idiots. You arent paid to have opinions...youre paid to sell me a movie ticket, sell me overpriced drinks and popcorn and let me watch the movie in peace. Youre pretty useless if you cant even get that right.
JI
Jimmy Peterson
Since being purchased by Regal, the Tyler Rose Theater has made considerable improvements. The new manager is choncious, and works hard to make important improvements. The theatre staff has been retrained, and the restrooms are incredibly clean now. The screen and sound are much better. There is still some room for upgrades. The seats and wall coverings need to be updated. But, it is worth another look if you have not been there in awhile. Their rewards card is amazing! I am always getting free movies, drinks, and popcorn. Tuesday is the day with all kinds of specials! The honor Military with discounts as well as students after matenée hours. Look again.
LE
Leila Roberson
The ticket booth people are rude, the concession people were rude, the theater stinks, the chairs were gross, and over all comfortability was terrible. There was alot.of side conversations with employees instead of the customers. The manager was not knowledgeable on his job nor intelligent to knowing anything other than street talk. Was very inappropriate to see co-worker and their boss "play fighting" in the lobby, especially around my small children. I will never go back here, or have any of my friends and family go either. Id rather spend the extra money at STUDIO MOVIE GRILL.
RO
Robin Holden
I watched Warcraft 3D and a couple weeks later Independence Day. I will look for another theater; the picture appeared washed out both times. I wasnt sure of the cause. Perhaps a worn out or defective projector or perhaps the projector needed adjustment. I did notice that the projector room window was very dirty. Could this have been the cause? Also, the movie was scheduled to start at 1:30 and it didnt start 1:51. Too many advertisements and promos! The washed out scenes on the upcoming film promotion greatly diminished their appeal.
KB
kbay xo
Great experience every time I go. Staff is always nice. Popcorn is actually fresh. I stopped going to carmike a long time ago. I stick with Regal or times square because they have a more family feel. They have policies like carding but so does any other theater and the screens and theaters actually appear much larger than any other ones around Tyler. Also you wont have to wait an hour in line for stale popcorn and candy like at carmike or pay the outrageous prices. Go on stimulus Tuesday here to get your discounts!!!
OR
Orlando Humble
This place sux... This is actually the regal cinemas... They ID you twice!! For a rated R movie. They dont turn off the lights yet they Dim the side lights and keep the top lights on!!!!! But the Regal Cinemas in Longview does. Go to the Longview theater if you can!!
WA
Wayne Belvin
Went to the show because we had two free ticket for Hollywood theaters, but when we arrived on Friday night we found out the AC was out.Tried calling Saturday to see if it was fixed, but all I could get was the recording for show times. Sorry excuse for a theater.
MI
Michael Platt
Very disrespectful. I brought my 7 kids and got terrible service. Movie shut off 3 times for no reason. Old lady made inappropriate jokes about 9-11??? Or somthing... Very disappointed, all my kid wanted to do was to watch the movie kubo.... DO NOT GO HERE
TO
Tom Arnold
Seems to have been around for a long time but in good condition. My only issue was the seats were not very comfortable and quite frankly sitting for the length of a modern movie the seats are the most important part of the theater.
CL
Cloie Azbell
Whats the point in having a phone number? Yall NEVER answer the phone. Ive called many times and nobody will ever answer. I guess you have to make a trip up there just to have someone answer a couple simple questions. Ridiculous.
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Nancy Judy
We always are treated well at this theatre. Yes, albeit older, the give you incentives to return by using your card to retrieve free tickets and concessions. Not to mention Tuesday ticket discounts. We like this theatre! :-)
B&
B&C Seamless
This theater offers student discounts. However, they will not accept home schooled students as actual students. So, to the thousands of people homeschooling in the Tyler area: Do not support Hollywood Rose Theater.
KE
kelly j.
This place racially profiled me and my sons. Come out of the movie and law enforcement is at the ticket counter waiting to make sure no incident occurred. Been a minority long enough to know. It is 2017 isnt it?
SC
Scott Shipman
Nice good theatre ,AC was out when we went but they gave us free passes to see our next movie. customer service was good and the movie picture and sound quality was good. will definitely be going back.
PH
Philip Collins
Nice theater but a little older. Good concessions and movies look and sound great. Lots of video games to play. It can get a little noisy sometimes because of teenagers hanging around unsupervised
LA
Lana Williams
Ive called Seven times and no one will answer! This is flat out RIDICULOUS and Ill drive further to the theatres who actually answered the phone, answered my questions and were very polite.
MA
Maria José
Bad Service, unfriendly staff who dont so anything right even when ordering and have an attitude. When watching a movie you can not see previews only hear them. Never coming here again
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Delola Gualdarama
Enjoy watching movies here n getting the regal rewards. Love the combo of tasty popcorn n a cold drink. Wish they bring back cheap hot dogs on tuesdays. Sure miss it
MI
Michael R
This business is anti-gun (concealed and open-carry), so I dont recommend going there, unless you like being defenseless and caught in a possible shooting gallery.