AMC Bowles Crossing 12

Reviews 5

RA

Randy Coppage

Security issue: Went to see STAR WARS in 3D on New Years Day with family(11 seats with 5 granddaughters), reserved seating. In the middle of the movie, a large man entered our row and sat down in one of our granddaughters seat to watch the movie (the 3 year old was sitting in her mothers lap). When confronted. he stated that someone else had taken his seat. He reeked of alcohol and tobacco, then sat forward in the seat without 3D glasses watching the movie. At that point I quickly got his attention and told him to "get out" just as my son and son-in-law were beginning to get out of their reclining seats. Thankfully that jerk walked out the end of our row and left the theater prior to a bad altercation for him that was quickly escalating. At the end of the movie, I reported the problem to the acting Manager on-site. I called the next day to speak with the Manager about the lack of Security in their theater. The Manager insisted that Security precautions were in place but wouldnt discuss those procedures with me. Fair point, but when I told him that patrons leaving one movie shouldnt be allowed to enter other movies in-progress he stated that to enforce that safety precaution, hed have to hire another "10 employees per shift". So your relative safety has financial limits... as long as it doesnt cost the owners any additional financial burden. We never saw any AMC workers in the hallway towards the EXIT at the end of our movie and when we departed the building, people were going in and out of the EXIT doors without any AMC personnel watching the doors... who paid and who didnt pay to enter the theaters? This theater is a potential disaster waiting to happen... be very careful about which venue you elect to frequent with your family, I have other options for my discretionary income as it regards my family. Final note: the theater was dirty (popcorn and trash in the reclining seats) and the bathrooms were spectacularly filthy (paper towels on the floor, trash containers overflowing with used paper towels), dirty toilets, dirty sinks, etc.). Frequent the REGAL Riverfront Theaters in Sheridan as to how a theater should be operated... safe and clean.

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TR

Traci Marsh

I used to love this theater. I usually go to about 10 movies a year... this last movie I saw, Saturday August 19 4:10pm showing of "the Hitmans Bodyguard", I was absolutely disgusted. This theater has drastically gone down hill since its remodel a few years back. First of all, the theater stinks. Not just the specific theater I was in, but the entire building smells like there is no ventilation at all. The appearance of the theater from the outside in is disgusting. Does anyone ever wipe anything down? The counters where you purchase popcorn are nasty, the soda machines are horrific, the floors are gross, even the walls are gross with handprints. Once we sat down, our seats were sticky like they havent been wiped in months. And the glass between rows was so filthy with finger prints and gunk, I could hardly read the few subtitles that were in this particular film. You should be wiping things down more often than once or twice a year, GROSS. The bathrooms are just absolutely atrocious. Theres literally poop and blood on the walls in the womens bathroom. I obviously understand you cannot clean between each use, but that is unacceptable. My husband and I paid almost $50 for two afternoon tickets, one large water, one large soda, and one regular popcorn. That times 10, is $500 a year. I would expect to have your "upscale" theater to at least be presentable on the surface. We will not be back until these issues are addressed. Sorry AMC. Corporate should get involved with this particular location. Its just continuing to go down hill.

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CA

Carolyn Eastman

This is the best theater Ive been to. Ive been to several others with reclining seats, but they either lack a bar, or lack the option to reserve seats online. So, this one beats em all! Cant wait until every theater follows suit. I cant enjoy movies elsewhere anymore, and I pity those who have yet to experience the absolute magic of a fully reclining super leather chair with a reasonably priced ice cold beer in your hand. The front row is great too, because you can recline all the way back so it doesnt hurt or ruin the experience...in fact, see a 3-D movie this way and youll WANT the front row. Nothing compares! And as for the "security issue" and safety concern another poster mentioned, how exactly is someone being able to enter another theater after purchasing a different ticket a "security issue?" They bought one ticket and were allowed entry, so they could cause "issues" in the theater they purchased the ticket for as well...doesnt seem like a safety concern at all, and Im slightly paranoid about that kind of stuff so it means a lot coming from me. Its not as if having "10 more employees" would stop someone who wanted to cause harm. That would need metal detectors and searches...not 17 year old "guards" at every theater door. These days, you just have to have an understanding that someone who wants to cause harm to soft targets will do so regardless of some theater manager telling them they cannot enter the next theater. Sheesh.

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JO

Joe Redifer

AMC did a lot of renovation to this place like adding the motorized recliners and whatnot. People seem to love them. I like the legroom. But each row has a pane of glass which will reflect the image from the screen which is kind of distracting. The screens, at least in the 4 bigger auditoriums are floating screens. At least they are in the 2.39 aspect ratio since most theaters letterbox scope movies without any masking. Dunno about their 8 tiny auditoriums though (and they are extremely tiny) as I havent been in since their renovation. I am not at all impressed with the sound. The movie itself is very quiet while the trailers are extremely loud. You wont hear much surround or subwoofer during an action-packed feature, but youll definitely hear them during the trailers. AMC cannot be bothered to program their automation to lower the volume during trailers and bring it up when the actual movie starts. Anyones home theater will sound more impressive during the actual movie. The image is quite dim, even in 2D. Id be surprised if they were even hitting 8 footlamberts. I believe they have Christie projectors but they must be pinching pennies on the actual bulbs. Im disappointed because I can get a much better presentation at home by waiting and renting or buying the Blu-ray for a far lower price. Whats the point of going to a theater if it doesnt blow away the home experience?

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SA

Sara

Love this theater ever since they remodeled it and added the recliner seats. So roomy and comfortable. I guess theaters have to compete with people watching movies from the comfort of their own homes nowadays and this is definitely a step in the right direction. They have a bar and you can take your drink into the theater which is nice. I love the assigned seating because you can pick your seat ahead of time and if you get there halfway through the previews, your seat is still there waiting for you. I recommend ordering your tickets online ahead of time, not only to make sure you get the seat you want, but also because if a rain cloud so much as sneezes in the theaters general direction, their computers seem to go down which is the only bad thing and why I didnt give 5 stars. The employees have always seemed nice though and always apologetic when that happens.

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