Address: | 2474 Forest Ave, Staten Island, NY 10303, USA |
Phone: | +1 844-462-7342 |
Site: | regmovies.com |
Rating: | 3.9 |
A
A Private User
I would have given one star. Have been goong here since it opened and it has become a disaster of epic proportions. There are always problems, the theaters smell like old funky socks and body oder, half the screens have holes or stains on them from soda or food being tossed at it. There is no managment and no body cares! The movies never start on time, sometimes waiting 15 minutes! Consessions are joke with the most untrained ignorant people in the world, a line of 30 waiting for one attendant who is busy chatting it up and working at a zombie like pace! and this is all the time! But tonight is the last time i will spend my money here! Go to 730 avengers, theater is filthy and peopl are juat sitting in the filth, around 715 me and another annoyed customer complained and were told that ,they on they way movie not start yet.... I swear this guy was not from this planet! Long story short, they come at 725 and kick everyone out to clean!!!! People were going nuts! They had come very early to get seats to this show, people were very angry. And you know what? No sorrys or nothing, everybody scrambled back in to try and get to their original seats and was chaos! This is the last straw, take yourselves and your families to other theaters, this place needs to be buldozed! deoderized! Restaffed and managed. This place is a disgrace and all they do is bloat their ticket prices! I also love that when you get to the concession stand, they ask you if you want a hamburger and fries combo?!?! Are you serious? Hahahahahahahahaha from here??? Pathetit theater for over 15 years, and dont forget the bi monthly drive bys too,,,look it up im not lying!
SA
Sara K
Someone told me that it is better than my regular theater, so we decided to try it out. I probably wont experiment anymore, because: * The popcorn line was INCREDIBLY slow. We had only one person in front of me, and we seriously stood there for 15 minutes. The cashier was walking slow, moving slow, talking slow. Everything slow. * The actual theater was FILTHY. Piles of garbage everywhere. Just gross. * My seat was ripped. * Some theater employee decided to go fix something near the screen using a flashlight in the middle of the movie. * The popcorn tasted stale and they dont even put butter for you, you have to go stand in line again at the one and only butter pump. It was also stale. One star because the layout of the theater made it so you never have to worry about someones big head blocking your view.
SA
Sade M. Hicks
I came here last night with my cousins in hope of having a good time....unfortunately it never happened. Since it took us about 40 mins to find a parking space, we all had to wait an entire HOUR for the next viewing. once it was time for us to head into "theater 6" the place was reeking of urine!! It literally spelled like a group of grown men urinated all over the seats. At that point we were all completely disgusted and ready to go! I spoke with an employee to inform the manager for me, the idiot tells me he can send someone to try and freshen up...wtf hell no! I asked for the manger again, and once I spoke to her she was very kind and understanding. She gave us three vouchers good for any Regal theater. She was nice, but I will never go to this location again. Save your time and money!
JI
Jim Freund
Decent theater, and far better than dealing with venues in Manhattan or or Brooklyn. However, often the food I order from their menus is unavailable, and on a few occasions it has taken forever to get the order -- 15 minutes for a burger. Had they warned me this would take time I would have ordered something else. The theater I was in hadnt been cleaned before the movie started, and when the movie was over the lights came up and the cleaning guy asked us to get out before the credits were done. Restrooms are clean and the staff tries, if not always succeeds. Go off peak times for a better experience. I like coming here because its less crowded than others, but if this continues I may go elsewhere.
CA
Casey Penk
Screen was small. 16x9 aspect ratio instead of anamorphic. Sound was annoyingly loud but not particularly immersive. Expensive for a suburban theater in a middle class neighborhood. Families wouldnt keep their kids quiet. You know adults go to Pixar movies too? Most egregiously, absolutely no legal pedestrian access. No crosswalks. The sidewalk on the side of the theater abruptly ends. Literally the only way to get in or out without jaywalking is to take a bus. I had to run across a moderately busy road to get here. The theater ought to invest a few bucks in their community and get pedestrians access. Only mitigating factor is the comfortable seats.
TA
Tara Christine
Rude nasty ghetto worker at the consession stand. She was extremely disrespectful when asking about food and drinks and tried to charge us extra. Manager had to come in and finish transaction but she barely acknowledged us either. I would never come to this theater again. Which is a shame because I always bring groups of people. Tomorrow I will be going back to the Atrium for our next movie. I dont understand how the management laughs at their workers being nasty and ignores guests. Disgusting behavior. And we couldnt receive a smoothie tonight because the woman said "Im not making a smoothie right now" very lazy and ignorant to customer service.
RA
Rafael Montanez
Took my family to see a childrens movie. The line to purchase tickets is disorganized. The lobby where you wait to order popcorn etc. is a mess.... popcorn debris everywhere. I asked the manager to replace the butter he just looked at me and walked off. At first I started to get ready to a chew his ass off but I thought about my family, so I ignored him and went to the other machine. Movie theatre ownership groups wonder why the industry is about to die.... its not just piracy. Its the B.S. us customers have to deal with and your snack prices are outrageous.
TR
Trish Bhag
Dont have a choice but to go here since its the only theater on Staten Island. If you plan on going to the concession stand and it happens to be an opening night or busy one, get there at least 45 mins early. Concession stand usually has only 2 or 3 people working in a busy day (1 on other days). Also you should arrive early to find parking cuz on opening nights the parking lot is packed and people end up having to park in the street or across the street in the Home Depot parking lot. Other than that, Lots of cool arcade games and its usually clean!
ON
Onur Baykal
Ive been here many times, have not had any significant issues, as this is one of the better theaters on the island. The RPX Experience here really does make a difference, and is worth it for the more comfortable seating alone. The Concession stand isnt always the smoothest of experiences, can be a bit slow at times, though the free refills are a huge plus. Its as clean as youd expect from a movie theater, and the parking lot is graciously spacious. Know that its the hardest theater to get to without a car on the island.
OG
OG Nameless
Went to this theater to see a movie at 945 and was handed a 1040 ticket. When I asked about the ticket time the guy that greets you at the front said I had to pay more for the RPX experience. I informed him that my friend and I are Veterans and asked if we could just go in the theater. We had already purchased food and drinks. I was told to go back out front to pay more anyway. Really?!? I dont expect the world because I am a Veteran but $3 is that important? Not to mention the wrong ticket time was thier fault.