|Address:||6600 NW Loop 820, Fort Worth, TX 76135, USA|
A Private User
Back-achingly uncomfortable seats inspired me to rate this location. When they were brand new, they were great...high backs, soft cushions...but they must have been cheaply made. Obviously they couldnt stand up to the high volume of users, or support heavier patrons without springs snapping. As a small, 115 lb female, the seat should have been able to hold me without sharply angling me towards the floor through the duration of the movie, with me constantly pushing myself back up and squirming constantly to find a position that supported my weight. I tried changing seats a couple of times only to find the only ones left available in the over-booked theater were all broken. Maybe theyre all like that now, they werent when the place first opened up, though. I know I would have noticed if I left a two-hour movie feeling my 29-year-old body creaking and aching horrendously before. The price of admission is agreeable, but like any other theater they gouge you on refreshments. Still, a self-pump butter bar for popcorn is not a benefit you can find in most theaters these days, so Ill pay the charge. Its relatively clean and the attendants are polite, but when they sell out a movie boy they really mean every single last seat is going to be used. No room for error or for broken seats, and a large quantity of patrons will be forced to sit in the uncomfortable front rows below the movie screen. Also, families arriving late are forced to sit separately from one another to find the two or three empty seats left scattered throughout the room. That is a discomfort I have never before seen forced in any other theater I have been to. So be sure you and your friends arrive super super early to scope the few non-broken seats left, or be forced to sit with strangers as you are isolated from your friends.
My husband, my son and myself came to this theatre tonight. We were given a voucher as a gift from office depot for being loyal customers. When we got to the counter the woman who was the only one working it seemed very rushed. I handed her our voucher and she immediately said it was not going to work. She didnt even have look at it. I than told her that it should be able to that this theatre was listed on the website that we redemed it from. She said," Im not saying no but this is not going to work because I cant scan it. Im not saying no but I can try to see if it would, I see this all the time so its not going to work. But Im trying." Than she finally took a look at it and actually started to read it. She than "attempted" to scan it. Said, "you see its not working but it said I can type the number in.." so she tried it again and clearly started getting frustrated. Than said,"its not going to work here this is not a theatre it will work at." So I was going to hand over my credit card but my husband said no. We left embarrassed because the line behind us started to grow during that time and the other people in it looked frustrated with us. So we went back to the car and I said well lets try getting to tickets online and print them at the keyosk so we actually put in the information and it worked.. first time go. The customer service person just didnt want to help us. We were never ride and never rushed her but she had no problem turning us away and embarrassing us. I even tried to explain it to her at one point and she cut me off saying, "its not for our theatre Im not saying no but its definitely not going to work." I know being in customer service is not easy but its also not for everyone. Also she was the manager.
While its not my favorite movie theater to go to, it is a close second. The tickets are a good price at $5 nearly every time, its kept at a comfortable temperature, service is as good as you can reasonably expect of any theater, theres a somewhat wide selection of food, and in my experience its kept clean. The only problems I ever come across in this theater are completely normal things you should expect to encounter in EVERY theater from time to time: The popcorn, while fresh most of the time Ive been there, cannot always be fresh. The food is generally priced too high considering its quality. A few seats here and there may be broken, in which case you should just sit in a different seat. Obviously the seats are not the exact same as the computer chair or couch or whatever that you sit in at home, so if your back isnt in the best shape, it will feel uncomfortable by default, and that is no ones fault but yours for not taking care of your back properly. The floor will occasionally have a spot where something spilled. Sometimes an employee may not be in a super great mood because they, like you, are human. Honestly I dont think theres anything consistently wrong with this place that isnt true of every other movie theater. It may not go above and beyond, but there are far worse theaters out there. I give it a solid 4/5.
I like this theater a lot. I visit almost every weekend. The tickets are very reasonably prices. The concessions are a little high, but not as high as most other theaters. I dont think people realize that movie theaters make very little money on ticket sales themselves, because the theater only gets to keep about 10% of the ticket sale revenue. That measly 10% doesnt even come close to covering overhead costs. So I happily buy concessions every time I visit, because that is how the theater will stay open. It is a "support your local movie theater" type gesture on my part. Their popcorn is great. I LOVE that the butter is self-serve and their pretzel bites are AMAZING. I love their nachos and their hot dogs. I have never worked at a movie theater, Im just an educated consumer and I frequent this theater, so Ive tried multiple concession items. I also like the new bar they put in. Of course the drinks are a little pricey, but that is to be expected at a movie theater. The service is always great with friendly staff! To all of you who think their concessions are "overpriced," try going to Cinemark or Rave, and youll see that AMC concession prices are pretty freaking reasonable! :) I hope this helped and I hope you enjoy your next visit!
This is the best movie theater in the Northwest Tarrant County area. They of course have all of the new movies. But the best thing about this theater is their ticket prices and lower, even still high though, food prices. They do have the DLP, or digital light projection, screens which are much better and supposedly some of the best. If you go during the matinee hours which I believe run through 6 p.m. you can get a ticket for under $5 to any movie. It doesnt matter if the movie is something that is new and doing great or if its one thats been there longer. The ticket prices are the same for all shows. And the regular ticket prices after the matinee hours are $7.50 I believe which is cheaper than any other theater in the area. They also have the reclining theater seats with cup holders. And of course having 14 theaters gives you a lot to choose from. Some are 3D but they do have all of the new movies and the place is clean and easy to get in and out of.