Address: | 2300 Village Drive Bldg #1700, Maumee, OH 43537, USA |
Phone: | +1 419-878-3898 |
Site: | cinemark.com |
Rating: | 4.3 |
BE
Bernie DuShane
We had an awesome experience I would like to relate. We decided to go to the 1st show on 5/27/16 at the Fallen Timbers Theaters. My wife and 2 daughters were going to see the Jungle Book, while my son and I were going to Captain America: Civil War in 3D. Against my better judgement we got tickets to the 3D showing. We made it a grand total of 2 minutes in to the movie when he got terribly frightened, we immediately left the show. I went promptly to the ticket counter in hopes of either a refund, or a change of movies, but I wasnt expecting anything. When I got to the counter, I asked for a manager. He was actually manning the ticket counter, I explained the situation, he immediately exchanged the tickets and we joined the rest of the family in the Jungle Book. I am sorry that I didnt catch the managers name, but he was very courteous. He even took time to reassure my son that it was okay to be scared, and there was no need to be embarrassed about it. He also credited the difference back to my card in an efficient manner. We were also very impressed with the cleanliness of the theater, and the friendliness of the employees. Sincerely, Bernie DuShane
JA
Jason Karamol
Tried to take my kids to Rouge One and Cinamark at Fallen Timbers. Purchased tickets and was told I had to wait in a line. Made sure I was there early enough to first slot in line. I am very particular where I sit in a theater. When line was released I was the first to walk into the theater only to find that it was already half full of people. Of course the seats I prefer were taken. This in my opinion this is completely unacceptable. I was able to get my money back and the customer service person gave use four free passes that cant be used for Rouge One. Very disappointed with their inability to adhere to a policy. I am however pleased with the how the customer service person handled the situation. Not sure I will attempt to see this movie or anyother here again.
AA
Aaron Mills
By far my favorite place to see a movie in or around Toledo. Everything including the bathrooms are typically pretty clean. Stadium seating with digital projectors is also a must which they deliver with amazing audio as well. They also run deals on Tuesdays for half off movie tickets. Only reason I took a star off is for the amount of time it takes to get through concessions.
KR
Kristen
Size of individual theatres are decent. The sound quality is proportionate to the sz of the theatres. Easy to locate ea. screen/ theatre. Bathrooms look clean; however, does not smell clean. Prices, like anywhere, is overpriced. Its nice they allow mattinee prices, for ppl who may otherwise have to wait for it to come out dvd/ redbox/ netflix...
AL
alex miller
The last several movies have attended have had people talking the entire time and nothing is ever done about it. I stopped going to Westfield/ Franklin park mall theatre, so it looks like Ill be seeing all my movies up at Phoenix in Monroe from now on. The extra drive is worth the better seating and quieter attendees.
ST
Steve Merek
I cant say enough about what an outstanding job Fallen Timbers did with the Star Wars premier. Both Thursday night and Friday night, the crowds were organized and contained. Security was present, visible, but not intrusive. Concession lines were quick, and the staff was positive and helpful. Terrific job.
SH
Shieva Productions
Best movie theater. Dont have to worry about long lines depending on what time and what movie. Dont have to worry about rude people, great staff, the popcorn is Always on point. This is our main theater we always go to.
BR
brooks dumounte
They let my 14 year old brother in the movie IT they didnt even ID him because he "looked like he was old enough to drink. Thats a poor excuse theyre supposed to ID Everyone I didnt expect this from falling timbers
CO
Cory J. Shiverdecker
Used Fandango, but still had to go through the line... At least the lines were fairly quick. Clean theater, excellent movie experience! If they fixed the line problem for Fandango users I would give 5 stars.
DU
Dustin Young
Very nice theater, and up to date. You cant ask for anything more. If you go to a huge blockbuster like Rogue One, dont expect to get your perfect seat, since a lot of others will be there too.
BR
Brian W
Nice theater in a good location. Staff is always friendly and picture and sound quality is great. Wish they could get some of the recliners here!
ST
Stephanie Anderson
small seats were comfortable but cramped. The extreme XD was nothing more then any other normal theatre, not sure what was extreme about it.
PO
Pops Savage
Great theater. Love visiting to watch RealD 3D movies. I do wish they would invest in upgrading their seats. But overall, nice movie theater.
BR
Brent David
Best Theater in Toledo by far! Very clean and friendly staff. Doesnt get all the riff raff like the one at Franklin Park.
EL
Elisabeth Schroeder
Great theater! The customer service is phenomenal and the managers are more than willing to help when problems arise.
BA
Ba Du
Strange seating. On the seats directly in front of the screen make it nearly impossible to watch the movie.
R
R Scott Weaver
Friendly staff and very clean facility. Check out the Early Bird shows and save yourself some big bucks!
AA
aaron tiell
Just overall great. Great food, great hygene great movies, and great place for a date or family outing
AA
Aaron T. Howard
Sitting in a comfy chair, front row for Star Wars. No complaints, nice facility and friendly staff.
RO
Rob Stocchi
Great theater! Always showing latest releases and the staff seems to always be friendly.
CR
Craig Collins
Good size theatres has great screens convenient access and shopping and dining near by
DU
Dustin Kilpatrick
Love coming here to see movies. Dont have to fight the crowds and people at the mall.
WH
Whitney Stokes
This theater is always clean and everyone is friendly. This is our preferred theater
DA
Darren Less
Great movie experience but do concessions have to cost as much as the movie tickets?
RY
Ryan Yazel
Pretty nice theater. Easy to get in and out of. Comfortable seating and clean.
AD
Adam Lavigne
Great seats and a great movie theater over all. Prices are on par with others.
LA
Lamar H. Green
This is a very affordable theater and they offer a military discount.
RO
Robert Paulsen
Very clean theatre. Havent ever had a problem with noisy attendees
DA
Dawn Mcdonald
My favorite movie theater...beats all the crowds at the Mall.
JO
Joseph stinson
Nice place to watch a movie. Staff was courteous and helpful.
DA
David Schmidt
IT is good because you can see all the movies and there time!
WI
William Taylor
Great theater, Tuesdays are cheaper but way busy at night
DY
Dylan Logan
staff tried to sell me their wedding ring collection...
RO
Roberto Williams
Nice theater. Popcorn could have been better though.
RO
Rodger Bunte
Love the place clean and not a bad seat in the place
JA
Jason Miller
Best movie theater Ive been to not many long lines
JA
Jasmine Soto
It was clean friendly and a wonderful experience
MI
Michael Zee
Saw " Sing " with my 7 year old awesome time.
LP
LPS fire Wolf
My family and I LOVE coming here to see movies!
DO
Dorothy Wielinski
Love the Security inside and outside theatre.
X_
X_ Maxereno _X
Extremely rude staff. Go to Levis commons!
KE
kenny guy
Amazing atmosphere with helpful people
MI
Mike Durham
Nicely kept and ran theater!
JO
Josh Bierwiler
Clean and lots of screens.
CH
Chase Kirk
Showed movie with big TV
CL
Claudia Gaylord
they stole my dog
MA
Maggie Leininger
Great cinema
MI
Mike Mckenzie
Awesome