|Address:||3400 Village Market Pl, Morrisville, NC 27560, USA|
I have been to this theatre several times and have been very pleased. My husband and I enjoy going on date nights to the $5 Tuesdays... Not a lot of people know about them and so the theatre is usually almost empty when we are there. We did have a huge projection malfunction when we were there to see Avengers 2, but the theatre did the best they could to fix the issue and we got 2 free movie tickets for the trouble (one of which we, of course, used that night to see the later showing of Avengers). I will be using the second to see Inside Out when it comes out (assuming they show it there). The place is well kept and the only theatre I can go to without having an allergic reaction. The seats are comfy, screens and sounds are great. I dont mind that they dont have the "newest" movies showing because I have never been one to see a movie the second it comes out anyways. I think they have plenty of new movies showing, I have never been disappointed with their selection. This is a good place. I give it 5 stars without a doubt.
We had a not-so-great experience in the theater while watching "IT". Several other movie goers decided they the needed to be on their phones, while others felt the need to narrate the entire film with their own commentary. Unfortunately, when you go to a theater these days, these are just things you might encounter. This theater gets five stars because of their manager, Brittany. Brittany was willing to listen to us gripe about the experience and truly gave the impression of empathy for our disappointment. Cell phones are a reality today as much as the rude people who think the "put your phone away" announcements at the start of the film dont apply to them, but its nice to know there are still theater operators out there who are willing to just listen to your tirades and make you feel like you arent just some crazy old couple that isnt hip with the times. Brittany, thank you. If were ever back in North Carolina, wed feel confident being at the Park West 14 again.
If I could give this less than one star I would. Although I have a couple movie theaters close to my house I choose Park West because the rest of the plaza is great. I am nineteen and have NEVER been asked to show my ID for a rated R movie even when I was 15, clearly underage. My other friend had her ID with her so she tried to buy two tickets but was then rudely declined. The woman that was serving us had a badge that said training which was clear because she had no idea what she was doing. Then we just bought a ticket to another movie and as we were entering in we could hear them talking about us on their head sets. Then they didnt play the movie at the appropriate time and came and found us and asked us to leave. So I asked to speak to the manager and even though he knew exactly what was going on he pretended not to know. All just a big hassle for a theater that barely meets the average. I suggest you skip the movie or find another theater.
Ill be honest...I didnt want to like this theater. I always feel bad when two businesses begin an open battle for customer allegiance. This theater is a new addition to the lovely Park West Village shopping center, right beside the older Park Place shopping area, which has a Carmike cinema. Ive been to both many times, and I like them both...but Park West takes the cake as far as the overall experience. This theater really does have it all. Because its a fairly new build, its cleaner and more aesthetically appealing. There are always plenty of great movie choices and usually at least one movie of every genre showing at similar times (comedy, horror, family film, romance, etc.). The location is completely perfect for a night out because its surrounded by several restaurants, chocolate shops, fro-yo joints, and of course, the mecca...Target! Also, they do a special on Tuesdays where all movies are $5 all day and have discounted concessions.
My wife and I would spend approximately $100 per month seeing movies at this location until earlier this evening. We got tickets for a movie that ended up being full. There was another movie starting at about the same time, so we went to the counter to make sure it would be okay for us to enter this theater. As a note, it was a PDX theater we were moving to. We were told, in no uncertain terms, that if we wanted to see the movie we had to pay an additional service charge. Needless to say I was perplexed. My wife and I already had our concessions and had paid for a ticket and the theater wanted to penalize us for their failure in selling too many tickets for the movie. Its unfortunate the uncaring GM treated us so poorly as they have just lost a loyal customer. A quick note, the Stone Theater franchise doesnt have contact information, so if you have a problem with the theater good luck.
Very rude employees who always have a terrible attitude with me. Managers are incompetent and have the intellectual capacities of inbred toddlers. Tried to enter with my younger brother (15), and bought two tickets for an R rated movie for me and him. The ticket checker was extremely disrespectful and basically harassed my brother into buying another movie ticket. They split us up and he had to go into another movie by himself and the managers would periodically peep their heads in to check that my brother wasnt with us. When confronted they acted obvlivious and lied about each other saying that they didnt do anything wrong and they were falsely warned by another employee. Cowards. Save your money and go to Beaver Creek movie theatre where customers get treated with respect.
Absolutely love this movie theater. This theater has become our go to for a great night out. Prices are comparable to other theaters but their choices seem more modern an up to date. Now, the best part about this place is the theater. Large rooms with loads of stadium seating and leather, yes leather chairs with plenty of room. The sound and picture quality are amazing...and what else, its clean...like super clean. This is probably the cleanest most well kept theater weve been too in a long time and its probably due to how new it is. Only downside is it wouldve been great to have another IMAX option...this one doesnt have it.
Li Siang Hoo
The theaters are ok, however more attention needs to be paid to cleaning bathrooms. Not so much the sanitary portion but dont allow puddles of water to form in high traffic areas. My daughter slipped in water pooled from sink to trashcan and wrenched her knee because no one was keeping up with the bathrooms. Told manager and nothing was done other than the superfluous " are you OK sweetie" without even making eye contact with my daughter. Watch your theater. Careless management like this is what takes a theater down and the crowds to move on to other theaters who care about their customers.
The theater itself and its friendly staff are fantastic. That said, it is disappointing that many films arent shown; having to, as I was told, share movies with its dilapidated cousin a mile away, the Carmike Park Place 16. And often it is the very movies that deserve the better venue. As a side note, there never seems to be a shortage of Evangelical-themed movies, if youre into that sort of thing. Update: It is really disheartening that this theater seems to be losing some of the best new releases to the Carmike 16 just down the road. Not hating on C16, it is just old and a bit grimy.