|Related:||gateway movie theater|
|Address:||1700 29th St, Boulder, CO 80301, USA|
I read rumors about assigned seating and I thought maybe people on Google were overreacting to some recent busy screenings, so I didnt think anything of it. Well, tonight my boyfriend and I went, (weve been going for years) and as we were going up to pay for our ticket, the cashier asked us to pick our seats from a diagram. We both just kind of stood there, a little dumbfounded. She smiled sheepishly and said if it wasnt too crowded, we could probably, get away with sitting where we wanted. I was very tempted to ask for an explanation, or a manager, or something, but I didnt want to cause a lot of fuss for the poor girl. It wasnt her fault she was expected to uphold such ridiculous polices. The theater was horribly understaffed. On a Saturday night, there was one cashier on concession, and he was in the middle of both aisles. Ive never seen it so deserted. Maybe its the rent inflation of the state, or maybe a bunch of employees got tired of being screamed at about assigned seating, I couldnt tell you. We got into the actual theater, and sure enough, there were alphabetized rows, and every chair had a number like we were in a stadium or something. We sat down (in the seats we chose that were then printed on our tickets) and watched the movie. And before the previews even started we both resolved not to go back to Century. Its so disappointing. Wed just moved to Boulder proper, and one of our perks was that Century was less than a five minute drive or a 20 minute walk from our apartment. But now well be taking 36 to AMC, because seriously, were paying for our tickets. We dont need 16 year old kids bullying us into our assigned seats like were in grade school. I hope someone from corporate reads this. This theater had a pretty good rating until this assigned seating nonsense started up. Hopefully I can change this review in a few months, when sense prevails and people are allowed to file into theater seats where they find space and a good view, instead of at the counter where a 16 year old tells me maybe you can seat yourself if it isnt too crowded.
A Private User
As far as movie theaters go these days, this one is standard. Large and clean. Unfortunately, Cinemas like Cinemark seem to be able to do little to irradicate the real unpleasantries of being in a theater-patrons that arrive late and ask everyone to move in the dark to accomodate them, cell phones, blackberries, talking, shoes off and feet on the seats. It would be nice if they actually had someone in a theater reminding people of their manners, but they would rather save the money and hand the risk of confrontation over to patrons. Baby boomers do not know how to be in public which is the real reason most of us are at home watching Netflix instead of going out. Cinemark does not do the independent films that Boulder loved so much. I really miss the theater across from Barnes and Noble. Snacks are beyond outrageous at this theater. They have shamefully and greedily priced themselves out of the market. 6.99 for a box of Dots. 6.99! They cost about a dollar at Safeway. I expect to pay more at the theater, but 6.99???? 3.99 for a small bottle of water??? They have priced things so high no one is buying them anymore. The built a huge concession stand that now sits more or less empty except for one shelf of candy. A sad waste. No clock in the foyer so it makes it really hard when you are trying to figure out if you are going to make a movie or not. Bad line control. I have sat in long lines only to see people coming into the line at midpoint from a side door.
For all the people complaining about assigned seating, whatever the terrible argument against them is, they happen to be objectively wrong for a lot reasons. First of all, why would you want to bother about the problems that the open seating model inherently brings with it? Just some of the benefits of assigned seating: - No more waiting in line! - No more having to separate from your friends because some loner decided to hold seats for people who havent showed up yet! - No more having to settle for seats where ever you can find them! - In an empty theater with an assigned seat? Just sit where ever the hell you want then! Century Boulder is a good theater. Concessions, much like every other theater in the country, are no more expensive here than they are at the others. 5 out of 5, because Ill gladly take the assigned seats these other people hate so much.
Theater is pretty good and I enjoy the fact that they have started assigned seating which has made it easier for me to meet friends at a movie and assure that we have seats together. However, the older lady who works there seems to ruin my experience quite frequently. She clearly doesnt know how to use the scanner for people using electronic tickets, but more prominently she doesnt have the best customer service skills and doesnt care about people in a rush to catch their movie. She responded that "she was in a hurry too" when chatting with a co-worker while I waited for her to simply tear off my ticket for over a minute. I cringe when I see her working when Im going to a movie. Shes hard to deal with while trying to maintain a positive outlook on the theater in general.
Assigned seats is a huge turn off, since i have been attending this theater for a long time. I enjoy the small and silly things this theater does, like the arcade and photo booth, concession stands are a harsh necessity. I generally like it, but the seating change has made the entire experience horrible unless you plan on seeing a movie on its last week. Milling around looking for where they tell you to sit instead of finding your own place and just experiencing the movie. I am not sure why they decided on this change, it seems kind of absurd to even take issue with it, but it is not a good idea and i understood exactly why the first time i had to deal with it. Last time i go to this location.
Be aware that this theater somehow thinks it is a great idea to assign seats for the shows. Upon arriving you are shown a screen and need to select seats--as if you were making plane reservations! Lines back up as indecisive types mull over their selection. Apparently those who are familiar line up their seats beforehand online. Unfortunately I was unaware of this bizarre new concept and ended up in one of the miserable front rows at a popular movie. The previews are excruciatingly loud--had to use earplugs to survive. Too bad there is not a choice in Boulder,and the Cinebarre in Louisville has its own weird scenario. Might be heading to Flatirons theaters in the future.
Untrained staff makes the assigned seating process even worse: in our case, the employee working the POS kept mis-entering and re-entering our seat selections. We could not select them ourselves and we ultimately had to go through the process five times. Ended up splitting up our party of two adults and two young kids and putting us near the front. What no one told us was that the seats in front are not stadium style, so the 4 year old could not see over the back of the seat in front of her without standing. Luckily, I was able to swap her out with someone else who wanted to sit closer to the front, but this was an extreme hassle. Totally unnecessary and no value added.