Cinepolis Luxury Cinemas

Reviews 3

WA

Walter Macalma

Decided to take a long lunch and by long lunch I meant bounce out of work early and get my movie on. To all those new to the Luxury movie game, this is not Regal or Edwards or Ultra, this is Cinepolis. Frankly the United States just wasnt ready for the world wide movie giant. They have been doing posh theaters all over for a long time now and we here in the States just hasnt caught on. This is my 4th Cinepolis Ive been to in Socal and although not my most anticipated or in my opinion the nicest,its OCs first foray into something I honestly thought would start in LA and work its way down, not the other way around and something that has been a long time coming Bear in mind the tickets are pricey and unless you have money this is not somewhere you can go on a weekly basis. I cant imagine having kids and taking them here. This is so much better than almost every theater most people have probably been to and with the amenities they provide its absolutely worth the money, whether you order food or drinks or not. Its a perfect place to bring someone out. The odds of having loud, annoying, patrons, kids or a bad experience is low. Most parents wouldnt bring their kids to a theater that allows drinking. Not all showings do this, so check ahead. Arclight allows you to pick your seats and yes they are bigger and they are a little less crowded, they have nothing on Cinepoliss fully lounge lazy boy recliners. Its more comfortable than most peoples couches. Food and drink is what will kill you. Were all so used to snacking at theaters that getting popcorn or sweets and sodas will hurt your wallet, but again I say this isnt your average theater and you shouldnt expect your average experience. They have a real kitchen with chefs and you order from your seat and they have a full bar, the lounge is nicer than most peoples homes as well. What I suggest is to have dinner elsewhere, grab a few drinks before the movie and have your mind blown. Only downfall is they dont have the highspeed reel showings of some of the techiest movies. No IMAX. The revolution has begun and there will always be resistance, but people need to get over their preconceived notions of a cinematic experience, because no one is denying the intimacy, the convenience and ambiance are worth a look, but people are so used to the matinee discount they forget they serve sushi (not very good though) here. They cant comprehend what its like to not drink and 60 oz soft drink or eat a tub of popcorn with candy from a box. You cant go to Mortons and expect sizzler or pay sizzler prices or sizzler experience. Maybe that means you use this to treat yourself from a half dozen other movies you watch. It took me a while to get used to the prices of a Luxury Theater and it will be that way for many, but as far as comparison to other supposed Luxury theaters its not close. Cinepolis threw it all out the window while Arclight is just Hollywood upgraded through and through. Youll always have people on their cell phones or chatting it up and you cant please everyone, but I think its safe to say everyone that comes here finds regular theaters annoying enough to pay the extra money for the luxury or convenience or experience. I prefer Del Mars location due to the shopping center and surrounding areas. I prefer La Costa since its close to me, but if I ever want to splurge and take a girl out and she lives in OC, Im bringing her here.

BR

Bruce Carter

I used to love this theatre but the service and food has gone to hell. Just about given up on em. Was a regular Friday night (date night) stop for the missus and I. Regularly dropped $120-$170 on dinner, drinks and tickets each week but now they serve old dried up cheese on the cheease platter, the Prosciutto was bad, the amount of food on the platter shrunk...often I will order items that they "are out of" which is absolute BS! Last night they didnt have sparkling water! On a Friday night!! How FN stupid is the management to not have bottled water? It never goes bad guys...stock it!! Menu changes suck, pricing is way too high for the food and liquor, I used to love their martinis and drink 3 doubles but now theyre so bad we go to dinner/drinks before or after the movie. Sad to see this place nosedive like it has but between the dismal service (they forget to bring something EVERYTIME!) and drop in food quality...we might as well return to Regency. A lot cheaper and comparable to this place now. Sad and disappointing. Mgt should be spanked. You ruined the place. Apparently Im not the only who thinks so. Have been going to other theaters for months however, gave Cineopolis two more chances this week (July 15 cuz they were the closest place playing the movies we wanted to see). Spent $250+ on these two visits. Still outta water! Incredible. Apparently the Mgr thinks stocking water is difficult. waited 30 minutes for my second beer and had to push the button and request it twice. Sent food back twice cuz the order was wrong. Ordered a vodka tonic with lots of lime, it came without any lime. 25 minutes later i was able to get one slice. So nothing has changed...the place still sucks. I would rather go to a nice restaurant and any other theatre...better experience and much cheaper. I think the last time they wiped the chairs down was 2013. I think the last time they wiped down the chairs was 2012. And why are there only one toilet and one urinal in the first floor mens room? Not even room in that tiny head for the guys to stand in line!

LI

Liz Humphreys

This is a good place, but it can get better. However, I figured out a way to make sure I have a good time here. The problems with this place is that sometimes (or a lot of the time) the servers forget to bring you everything you ordered from them. We had to keep ringing for a server to tell them we still havent received our drinks and food. Each time, it would be a different server promising to come back with our stuff. The movie was almost over by the time someone finally got us our order. Weve had this experience enough that we almost stopped going. When they do get it right, they interrupt in the middle of the movie to ask you for payment. Its kind of annoying and embarrassing at the same time, because some of the server can take up the view of the movie for other patrons. Sometimes, you could hear the server talk over the movie. So heres the plan.... Get your drinks and food at the concierge before the movie starts. I know that kind of defeats the purpose of the expected "experience" here, but its totally worth it. You get your drinks and food (popcorn/candy) right away, and ideally, no one else would bother you during the movie. As for actual food, dont go sit at a movie theater and have dinner. The main reason is that the food isnt good for the money you pay. Its just not worth it. There are some let downs from time to time, but for the most part, theyve figured out how to run this place. One time, the soundtrack of the movie was off and that annoyed my husband. There was a time all the bathrooms were closed and then someone turned off the a/c in the middle of the movie. And what do you know, it can be hot sitting on a leather seat! But nowadays, its usually a good experience especially with the reclining seats that we reserve ahead of time.

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