Lupa Zoo

Address:	62 Nash Hill Rd, Ludlow, MA 01056, USA
Phone:	+1 413-583-8370
Site:	lupazoo.org
Rating:	3.9
Working:	10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM

Location

Lupa Zoo: A Deep Dive into Public Opinion

Quality of Service

Animal Welfare: Reviews indicate a significant concern about the welfare of the animals. Multiple visitors have reported that animals appear to be neglected, with some showing signs of injury.
Staff Availability: There is a notable absence of staff members throughout the zoo, except at the ticket counter.
Cleanliness: The cleanliness of the zoo is another issue that has been raised. Visitors have reported that the enclosures, particularly those for reptiles, are not well-maintained.

Accessibility

Location: The zoo is located in Ludlow, MA, and is considered a local gem by some visitors.
Interactive Exhibits: Some reviews mention that interactive exhibits were closed an hour before the park's closing time, affecting the overall experience.

Pricing

Admission Fees: The cost of admission has been criticized by some visitors, especially given the condition of the zoo and its animals.
Animal Feed: The cost for animal feed is considered reasonable by some visitors.

Services and Types of Entertainment

Animal Variety: The zoo offers a variety of animals, and some visitors appreciate that many of the animals are acclimated to people.
Educational Shows: The zoo offers educational and interactive shows that have been well-received.
Rides: The zoo has limited rides, but they are described as fun and reasonably priced.

Location

Size: The zoo is not very large but offers a decent variety of animals.
Proximity: Some visitors appreciate the zoo for being a local attraction, suitable for a day's outing.

Public Concerns

Animal Diet: There are concerns about the diet of the animals, with reports of them being fed sugared cereal and stale bread.
Enclosure Size: The size of the enclosures, especially for larger animals like giraffes, has been criticized for being too small.

Recommendations from the Public

Improvement Needed: Many visitors suggest that the zoo needs to improve the living conditions for the animals.
Value for Money: Some visitors feel that the zoo offers good value for money, especially for a local attraction.

Additional Insights

Lupa Zoo is a place that has garnered mixed reviews from the public. While some find it a charming local attraction, others raise serious concerns about animal welfare and the overall maintenance of the facility. It's a place that has the potential for greatness but requires significant improvements to meet the expectations of its visitors.

Photos 100

Reviews 12

Jacqueline Laprise

I went to the Lupa Zoo about a year ago in July and it was the worst zoo I have ever been to. There was a fox that had one side of its face bloody and raw, and the others in the exhibit were injured as well. The bird exhibit had openings big enough for hens to escape and about a dozen of them were running freely throughout the zoo. The giraffes knees were wounded and INFECTED (I knew this because of the nasty greenish-yellow color around the wounds). The exhibit with the large steer was not properly closed of, and it could be opened and people were touching the animal. In the reptile exhibit. A lot of the terrariums were not locked and it smelled terrible due to the fact that all of the terrariums were very dirty. In the neighboring room. There were a couple of sugar gliders. Their cage could be opened as well. Not a single staff member could be found in the zoo except where you purchased your tickets and the POPCORN AND SUGARY CEREAL to feed the animals with. All in all, this zoo was terrible. The animals were not taken care of.

Tribal Scribal

We read a review from two years ago stating: "I sadly found it quite rank in the summer season to be honest. Animals are fed human sugared and colorful cereal along with stale bread and donuts. Its great most of the animals are rescued but needs to be cleaned up for sure." And another from the same period saying the place was dirty and the cages too small. Also, we saw photos of some of the winter housing for the animals and many were too small! That was especially true for some of the larger animals such as the giraffe. We also read another giraffe was to be added hopefully NOT in that small space. So, are the animals being fed sugared human food and bread? Will larger quarters be built? It seems like you should be asking these questions before visiting.

Jeannette Crystal Zurc

Lupa Zoo is a definitely a great place to bring your child(ren). My kids LOVE it. They absolutely love the fact that they are able to feed a lot of the animals. The price for animal feed is totally reasonable. The cost to feed the giraffe is reasonable as well and my kids love doing that. The various animal statutes that the children can get onto are great for taking memorable pictures and/or just for the children to have fun. The educational and interactive shows are worth while to sit in on for sure. The rides are limited, but fun and reasonably priced as well. Overall, its definitely a place where both your child(ren) will enjoy and you all will remember. I guarantee your money will be well spent AND your child(ren) will ask to go back again.

Dan Recalde

This place epitomizes neglect to the point of abuse. Spending $15 on ticket to the Lupa Zoo is willfully perpetuating the mistreatment of animals for the profit of unqualified staff. In most exhibits, animals tread on dirt patches and pace anxiously in circles. The vast majority have large patches of exposed skin from hair that has either fallen off or been torn off from stress. The conditions are insufferable. A crocodile in a three foot long plastic tub. Animals desperately gnawing at fences to feed on a patch of grass just beyond their grasp. The only thing that isnt emaciated and lethargic is the zookeeper who lacks the decency to acknowledge guests when asked a question to his face.

MrModerationist

Great day! The facility was much larger than I anticipated. The boy loved it. Im giving it 5 stars with consideration that it is in Ludlow, MA.... This is not the best zoo Ive ever seen - but for something so close and reasonably priced, I found it to be an amazing local gem. Lots of animals. What was also nice is that many were very acclimated to people. The artic foxes came right up to the front of the enclosure and were sniffing at us... The fact that the animals were not skittish of people was not only great for visitors, but is also very telling as to their care. I highly recommend it!

Marcella Regal

Its definitely my fav Zoo around, great animals, small and cozy, feeding them is always fun , I enjoy it way better than Southwick , Roger and Medford,MA Zoo. Its easier to walk around, has more unique animals, concentrates on them not rides also. The animals are taken care of and its always fun. Definately Go. Also go to Animal Adventures in Boylston , MA a rescuce, for animals, its a very small place but amazing exotic animals and they use your donations to help their organization, look for their groupon.

Chris Gregoire

This is a great little hidden gem. It isnt huge, but it isnt tiny, either. They have an interesting set of animals, and you can get really close to a lot of them. Its a good 2-3 hour zoo, definitely not an all day place. Pricing was surprising, in that I felt it was a good value. Many times, going to places like this leaves me feeling ripped off, but this one doesnt. They dont try to nickel and dime you too much, like a lot of these types of places. Overall, I would say its a great way to spend a few hours with your kids.

Missy McDonough

I used to take my oldest here back when it was free! Shes 15 now so this was a long time ago. It was a little stinky and the animals were fed cereal and donuts and stuff but it was ok because they were rescued and he was sharing them with us for nothing. I hope the animals are being fed appropriately now that your charging people, including babies- I totally get that you had to start charging but to read reviews that pretty much describe your zoo ten years ago- well I just hope things are a little better now!

Andy Reiter

Depressing and horrifying; should be shut down. Animals are scared and aggressive, kept in small cages and Plexiglas viewing "boxes." Rusting semi-trailers (see picture) sitting in the fields with animals. This is not a zoo, but rather some guys collection of animals he has captured against their will and is charging people to view in his backyard. It has been reported to the USDA multiple times and an investigation is ongoing. Would have given it zero starts but it required me to select one to post.

Michael Basile

This zoo is more expansive than Forest Park zoo. However, I was annoyed by the staff closing up interactive exhibits an hr before the park closed. We couldnt feed the giraffe and other animals, yet we were charged full price for admission. The bird exhibits are depressing and filthy and frankly, why are ducks and other non endangered animals keep together and not free to roam like Forest Park Zoo?

Jason Boyer

Went with my wife and daughter. We all loved it. There are such a variety of animals and they all seem interested in people. I have been to other zoos where you never see the animals at all, they hide in their shelter. I would recommend Lupa zoo to anyone with kids, you can easily spend an hour or two looking around. Its great even if you dont have kids but love animals.

Caitlin Carlberg

These animals are not kept in suitable conditions and seem to be starving and are in most cases sleeping next to their own feces. They need to hire more people to tend to the animals needs and ensure that they are taken care of properly. If this is not possible they should be shut down and release the animals back to their natural habitat. So heartbreaking!