|Address:||18002 Clay Rd, Houston, TX 77084, USA|
The place is beautiful, but the food is horrible. We have 180 guests and we picked buffet style for our wedding reception and 1/4 of people cant even get food. Food ran out in the first 30 mins and then they bring out more food slowly, little by little so the line was super long. They have one hour limit for the food service, which means they clean up food right after 1 hour. We and the MC reminded the guest there is only one hour to get the food and we call the table number by number to make sure everyone get the food and the line wont be long, however the food came out so slow so our guest had to stay in line for long to get food, and by the time when its almost one hour they start to clean up and we have the last 5 tables that were still waiting in line trying to get some food. We feel bad that we invited the guest over but they ended up didnt eat anything the whole night. They should have done better to arrange to make sure all guest get some food.
Wedding there on March 11, 2016 The venue is beautiful and the separate chapel and reception ballroom was what sold us. However, after you pay off the balance they have many surprises for you. 1. They force you to have the buffet on the dance floor (so tacky!) because they "dont want to mess up their carpet". As if someone cant spill food at their table onto the carpet, and they should just get rid of carpet if theyre that concerned. 2. This means they try to force you to wait to have your first dance AFTER dinner. 3. They restrict you on party favors and what you can use for the exit to the car. So basically, you pay all this money for them to tell you how and what you can do at YOUR wedding, and dont put number 1. And 2. In the contract so its a surprise.
Had a wedding here in March 2016. The venue staff were incredibly nice and accommodating. We worked with Meghan and she was great as our day of coordinator. Venue itself was clean and looked beautiful. Staff did a great job getting my wife and I food and making sure that the overall day went very smoothly and that things happened when they were supposed to. I will also say this: When you go to taste their food at the "tasting" meal, it will be mediocre. The food the day of was MUCH better than what they offered at their tasting. I have no idea why. My wife and I were nervous about the food until we actually tasted it day of.
Very very bad customer service we went to look at the venue, first they welcomed us but then another person came and started complaining that we are messing up his display table, he said that we are frustrating him, and when we started defending ourselves he told us to leave. Seems like a very racist employee. Others were fine but he really disrespected me and my family. I dont know his name. Will never go back there.
I just had my ceremony and reception at the new Ashton Gardens location on 12/12 and loved everything about the day! My coordinator Megan made everything go so wonderfully and she was a dream to work with. All the other staff that I worked with or came into contact with were wonderful. This venue has a lot to offer for the bride that wants a chapel and venue next to each other. Highly recommend!
We just celebrated our daughters wedding on March 19th and couldnt be happier with the venue or staff. It was a beautiful ceremony and a flawless reception. Thanks to Meagan who did awesome work for us from the beginning to end and to the professional and dedicated staff that made the reception go off with out a hitch. This made a special day that much better.
A wonderful venue for a wedding or any type of large event. Cute chapel for wedding and a huge banquet area. Food was very good as well as the mixed drinks were great. The wedding planners were spot on and the rest of the service was outstanding. Hats off to the entire staff for a great memory of my sons wedding.
Daughters wedding at the Ashton Garden West campus was spectacular. Venue was beautiful, food was fantastic, coordinator Bethany was simply magnificent. And agree with another review I read - the food tasted much better the day of as opposed to the pre-tasting event. Have no idea why...
We attended a wedding here, and it was lovely. As a guest, I cant speak to the customer service or pricing of renting the facility, but the grounds and the exterior and interior of the buildings are very well maintained and decorated.
Absolutely beautiful venue! I preformed a wedding ceremony here not to long ago and the wedding planners were fantastic, the chapel was gorgeous and reception hall was large but not overbearing where people couldnt mingle and visit
This location is very spacious for large events and had a grand vintage flair. For ethnic events, however menu options are restricted as they dont allow outside vendors cater.
Beautiful venue for my sons wedding, Ashley the coordinator did a fantastic job, everything ran smoothly, food was great. Thanks for making my sons wedding day so perfect.
As a wedding photographer I had the most wonderful experience! Professional and very supportive staff and the venue is truly gorgeous.
I really enjoyed celebrating my best friends wedding reception here. It was well worth the flight all the way from Idaho.
Everything was amazing. A truly grand venue. The chapel could use 1 more restroom tho. Great place for a wedding.
Beautiful venue for weddings or other occasions. The staff was very helpful and friendly.
Beautiful wedding venue, spacious, good amount of parking and tasty food!
Really nice venue and chapel was very well done. Perfect for weddings
Es buen lugar
Very special place. Very reserved. Great venue for a wedding.
My friend got married here and it is absolutely gorgeous!
Its beautiful. .. thats where an gonna get married
Beautiful wedding venue with an excellent staff.
Beautiful venue and sweet staff
Great location for a wedding
Nice venue for weddings
Great wedding venue!!
Real nice facilities
Really nice venue