Address: | 700 Ridge Point Dr, Dahlonega, GA 30533, USA |
Phone: | +1 706-865-0687 |
Site: | frogtown.us |
Rating: | 4 |
Working: | 12–5PM 12–5PM 12–5PM 12–5PM 12–5PM 11AM–6PM 12:30–5PM |
KA
Katie
Views were nice. Wine was decent but nothing spectacular. Very disappointed in service. We were there an hour before closing time on a Sunday and everyone outside seemed to be wrapping up with only four couples at the bar . There were 2 tasting room employees at the bar and two other employees at the counter who were chatting with one of the couples. They should have been able to handle the number of people at the bar. We received our tastings but for a $22 tasting fee, it wasnt much of a pour. Regardless, when we finished the tasting, we waited for at least 15, if not 20, minutes at the bar with empty glasses and cash in our hand to make a purchase before they attended to us. They werent all that busy (they were petting and playing with the winery dog and chatting with customers at the bar right next to us). It was to the point the couple who was having a cheese plate and a glass at the bar next to us started helping us try to get someones attention. We had to stop one of them in order for them to attend to us (there was an obviously wealthy couple next to us who was getting a lot of the attention). We tried to make a purchase of a glass finally and they rang us up and took the money only to come back and tell us they didnt have what we asked for, after the fact. I was surprised by the lack of service even though it was the end of the day on a Sunday and Im sure they were tired. Very disappointing. Normally, we purchase a glass and several bottles at the wineries we visit. After that experience, we just requested our money back for the glass we paid for that they didnt have in stock, and went down the road to another winery where prices and service were much better and views and wines were comparable. Frogtown wines are ok and views are nice but they need to really think about service and sales. It was scattered and it was ultimately what caused us to walk away. Would not recommend Frogtown if youre looking to visit a winery in that area. There are several others within five miles or so with good wines, views, and service that are more worth the time, in my opinion, and have similar, if not better, prices. Glad there was another place close by to visit to make up for this one.
JA
jane patterson
Frogtown Cellars has really dropped the ball on their food to a point that they should improve or stop serving food. Last year we had great sandwiches,salads and cheese plates. Yesterday the just under $20 cheese plate was an embarrassment. There were some very stale nuts and m&m candy, a few cuts of good cheese and crackers. The week before they served an excellent cheese plate with some great cheese spread. A few olives and maybe a bit of fruit and some summer sass age would be a huge improvement. Last week we ordered one of their Ruben sandwiches and it was horrible. It took an hour to receive but we were ok since we had wine but I the bread was like a total rock. It even had that rock sound when it hit the plate and this poor excuse was $16 or more. There were none of the things in it except a piece of meat on one side and the other half had nothing at all but a bit of mustard or some sauce. Maybe they forgot about it since it took an hour to get. Maybe they put it in the microwave to heat it up and it made the bread this way. We have loved coming to Frogtown, the setting and views but unless they up the bar on the food, they need to stop having it. People want some consistency. When you get a great cheese plate and you recommend it to your friends and they get some stale peanuts and m&ms, we look bad. Yesterday we got one cheese plate and our neighbors to the right got a totally different one. Both appeared poor but theirs had some breads which ours did not. I hope this review gets seen by the folks at frogtown and they bring their food up to the standards they should have for such a stunning place. People will order more wine if they can get something to eat with it. I love to just stay at Frogtown and enjoy the view but without good food, we must all leave and go somewhere else. I will gladly remove this review if I see a change but until then, beware of the hefty prices on food that is not fit to eat.
TA
Taylor Whitcomb
What a terrible experience and horrible, rude, disgraceful owner that clearly has no regard for his customers experience. If I could have left zero stars in my review, I would have. My sisters boyfriend, B, planned to propose to her at a nearby park with all of our family there and then celebrate here afterward. Long story short, the place we went for him to propose didnt work so we went to Frogtown with the intention of him proposing here instead. The vineyard and grounds are beautiful but were closed so her boyfriend, his dad, and brother spoke with a couple of the employees and got permission to go down to the pavilion and pond down below the main building. The proposal was great (she said yes), and as we were all walking back up still excited, the owner came storming down the hill and literally started screaming (no exaggeration) in Bs moms face and in my face. "cant you people read! what is wrong with you?! who told you that you could come down here?!". We *did* get permission and clearly this lunatic was going to fire whoever said we could, so we did not divulge. The whole situation escalated with him screaming at all of us and causing a huge scene in front of all of his customers. We had had nothing to drink yet mind you and our large group (12 people) easily would have spent close to 4 figures, but he clearly didnt care about his customers. I should also add that Bs parents have spent plenty of money here in the past, and even knew the owner by name. What a miserable, horrible, POS human being. Dont come here if you want to be treated like a decent human being. OH, AND WATCH OUT FOR THE SOBRIETY CHECKPOINTS IN BOTH DIRECTIONS WHEN YOU LEAVE.
A
A Private User
We loved this winery!!! I am slightly worried after reading Mimis review, though. We bought 3 bottles and even joined the wine club. We havent tried any of the bottles we bought yet, so I may change my 5 star rating if there is a bait and switch thing going on. This was our last stop of the day, so it was around 5pm on a Saturday in April. We didnt have to wait long for our tasting and were able to take the wine out onto the deck and enjoy the gorgeous views. The lady pouring our wines did a great job remembering which wine we were on and we could tell she was doing it straight from memory. She was sweet and to the point when describing the wine, so we could return to the deck and enjoy the view. The winery closes at 6pm and there were several people lingering after 6pm, but the staff did not seem to mind, they were not rushing anyone out. There were two big dogs hanging out in the building and out on the deck, but they were not bothering anyone. It was quite the opposite actually, people were trying to call them over and they would just lay there. Although it was late, so no one was eating (for them to beg). Again, we were very pleased with this vineyard, but Ill have to return with an update to let you know how the wine we took home tasted. Update: We tried two of the three bottles we purchased. They were exactly like we remembered them. One was the Sangiovese and the other was Audacity. We absolutely loved them!!! We will definitely go back for more.