|Address:||3300 Brandywine Pkwy, Wilmington, DE 19803, USA|
Dont be fooled by the makeover everyone is talking about. The PROS: I heard they have been trying to compete with the other newer theaters by changing the seats to leather recliners and offering alcohol. Yes the seating is now close to 5 stars. Reserved seating is great. In any environment when I’m forced to be packed in a tight space full of strangers, like a plane for example, you need to know what you are getting yourself into before you walk through the door. So the people that complain about reserved seating are just procrastinators and refuse to plan ahead of time. The CONS: However, the main reason to go to the theater is the screen itself. You can say, friends, booze, food, seats, whatever. But I would argue nothing stops you from having all that at home. Their screens and projectors are showing their age. Maybe I’ve lost perspective due to how much technology has improved in the last 20 years, but if I didn’t know any better, I would say they are still using the same screens and projectors they had when I saw the Matrix in 1999. After seeing a movie in the new XD theater by the mall, or the IMAX by the Riverfront, I will never spend money at Brandywine again until the visual experience is worth it. I was very disappointed in how bad it looked. Blurred motion, marks on the screens, dim projection, and not crystal clear. Sound is far more subjective, and I having nothing to add about that. But there is nothing subjective about what I saw on that screen. A mark on the screen is a fact. A Blu-ray at home on an HD TV destroys Brandywine Town Center 16. I appreciate the effort with the seats, but I feel tricked with the makeover since clearly no money was put into the most important part of the theater.
Evening entertainment ruined by the cinemas decision to allow admittance of a couple with a <2 year old infant to the 2hr + Bond film Spectre at 7.30pm tonight. As anybody with an ounce of common sense would realise, the baby cried, created, shouted and made noises throughout the film, spoiling the whole experience of enjoying the movie. Despite alerting the cinema staff mid-way through that the infants outbursts were spoiling the film, no action was taken that made any difference, until finally the parents with perhaps some degree of intelligence at last realised that such a situation was no place for a baby and left before the end. Ridiculous state of affairs that shouldnt have been allowed to happen and spoilt it for the majority.Perhaps the pre-movie adverts about silencing phones and no SMS texts should also include warnings for those bereft of common sense to NOT bring infants into action films oriented for an adult audience. The cinema staff should also know better. .
This place really sucks. I was there to see a movie, and I notified them on my seeing dog because I was death for colors. I told them my dog was pregnant so they might go squat to poop but it actually be pooping out babies. So then we were watching Fifty Shades of Grey is a great date with me and my niece. And then it went into labor. I screamed for the manager but everyone just whipped out there nice iPhone sevens and recorded this phenomenon. So then the dog pooped out the babies. I had nowhere to put them, so I put them in the popcorn. Then they got hungry so they ate the popcorn and theyre covered and popcorn. Then the manager came out and he started yelling at me and told me to stop barking at people it was scaring them. Then I got up and I ran around and I was covered in baby oil so they couldnt catch me and then now I have been sentence for 24 years in person because my hotdog was in my soda can.
So far the worst experience I have ever had at a cinema. We traveled 30 miles to take the grandkids to see the early Alvin movie. The only employee selling tickets was incredibly slow. After waiting for a very long time, he said that there were only 4 tickets left for the 10 : 20 show - perfect! I then spent an outrageous $31 for popcorn and drinks and proceeded to the theater, where the ticket taker indicated that we should wait on the bench until the 11:30 show which is apparently what our tickets said. The same thing happened to the grandmother behind us. She actually peeked in the theater and questioned the staff when she saw several open seats for the "sold out " movie. He responded that they never sell all of the seats, but he could not let us in. The kids are now bouncing off the walls, and my blood pressure has skyrocketed. So much for a fun day with the grandkids!
This place has the BEST seating - the whole theatre features plush leather recliners with tray tables and extra wide aisles. Has a nice bar area as well as a typical concession place with the eye popping prices that we all know to expect. Downsides are the fact that the tile floors in the lobby, the exterior sign, and the arcade area all seem a little shabby and dirty. Bathrooms are ok - hit or miss on super cleanliness and working stall doors but acceptable to use in most cases. I recommend ordering tickets online ahead of time to avoid disappointment, as you select a seat when buying your ticket - it is not a first come first serve like traditional stadium seats. You may be disappointed if you buy a ticket a little before the movie and are stuck way up close or separated from your date.
I was left embarrassed because I was asked to move from the handicap seats. Let me start from the being, I was told by the cashier that she couldnt sell the handicap seats to anyone other than someone who was handicap, but that I could sit in them with the chance of them being sold to person with a handicap, then I would need to move. This was about 10 minutes before start. As the threatre lower the lights, I was approached by an usher asking for my tickets and then telling me I needed to move. Fine I was warned that this could happen, but look, these people were neither handicap or with any type of injury and they both were younger than myself. Im trying to understand how the tickets were sold to them when I was told that they could only be sold to someone with a handicap.
After the remodel, this place rocks. It has become my go-to theater for the big blockbusters. I buy my tickets online, ahead of time, and get to (have to) pick my seats. This is great because I am no longer having a nervous breakdown trying to get to the theater early so I can get good seats, and guarding my wifes seat while she uses the bathroom. The seats are amazing! Nice leather-ish surface, cupholder armrests with a little shelf you can slide out, and they electronically recline. You can pretty much lay down while watching the movie. If someone needs to walk past you, no more squeezing over to the side to let them through. Theres plenty of room. Prices are comparable to other theaters, maybe a little higher, but so worth it!
This cinema is doing a disservice by lying about movies being sold out when they are not. Many came to see Birth of a Nation and were denied and told to watch the accountant instead. Their computers were manipulated to say that BOAN was sold out when the fact is that it wasnt sold out. This is dishonest and will not be tolerated. Corporate needs to do something asap. They should issue a Genuine apology and buy out a showing of BOAN and give out the tickets. Yep come out of pocket Regal Cinemas..for this stunt you tried to pull.