Monkey House

5504 Wheeler Ave, Fort Smith, AR 72901, USA

Address:	5504 Wheeler Ave, Fort Smith, AR 72901, USA
Phone:	+1 479-226-3400
Site:	monkeyhousebounce.com
Rating:	4.7
Working:	4–8PM 4–8PM Closed 4–8PM 12–8PM 9AM–2PM 12–3PM

Location

Photos 100

Reviews 34

Jasmine Hayes

I would just say my experience here, was extremely poor. I paid around $280 for my daughters 1st birthday here & let me say, it was not worth that much money at all. I got there 30 minutes early to set up whatever room we were going to be in and I get told that we wouldnt have the room till 2 oclock, & the party started at 1, but the kids could go play for an hour. Then I bring in extra party stuff, which with a booked birthday party for that much, you would half expect pitchers of drinks for it, but no. They literally ran down a family member and down right refused to let her bring in some extra drinks, just bought and unopened. After I tried to explain to, i guess it was the manager, that I thought it was ridiculous that I paid $280 just for 2 boxes of kool aid jammers and a small room & had to pay for extra drinks, she then continued to tell me that they would be happy to provide us with extra drinks that I had to pay for, after I had already bought drinks in the first place. So we put the drinks back in my car, go back inside & cut my daughters cake and eat the 2 pizzas, and once done all the kids wanted to go play again and they literally refused every little kid with my party, a chance to go play again, said there was a private party & that they were only allowed 1 whole hour to play, now if your a parent, 1 hour is nowhere near enough time for a child to have fun. I was refused to bring drinks in for our family, so nobody would have to pay, they refused little kids a chance to have fun after the cake and the only thing that was coming out of their mouth was "You can pay", the same exact drinks I had already bought I would have to buy again, from them. It was over priced, money grubbing & extremely rude management. Not worth my money that I had saved up specifically for my daughters 1st birthday. Now, Im military and Im only an E-3, and I am stationed in one of the most expensive states in the US, so I want my to see my money being used to the max and this place to me, was maybe worth $100. On one of my little sisters birthday, she rented a bounce around for 6 hours for only $120 and my dad served hamburgers and hot dogs. For the price I paid I could get a hotel with a indoor water park, just for one night and i could get way more out of that. This almost ruined my mood on something that was supposed to be the happiest day of my life and something that was supposed to let me relax and spend time with my family. Just ridiculous!

A Private User

My daughter had her 2nd birthday party here, and it turned out really great. All the kids had a great time! The only complaints I had was that the party room was a little small and the cost of the party was a little pricey. It is definitely THE place to go play if you have toddlers or small children. I was very happy to see Fort Smith get a place like this.

A Private User

i was very pleased with it until their website said under 3 was free took my 3 girls last week and the two year old was free. took them back today and they charged said if she was old enough to play shes old enough to pay. thats false advertisement.... :)

Vanessa Miller

The kids loved playing and the staff was very accommodating and nice. And there were plenty of seats for the adults that lets them keep an eye on the kids while relaxing.

Rita McCarthick

There was to many big kids there without their parents and the little kids couldnt play. There needs to be a worker on the floor to keep things under control

Solomon Bomar

Prices are great since adults are free 1 year Olds are free the snacks are cheap our kids go crazy at this place its hard to match for the kiddos

leondra grimes

Lots of other children my son loved it. He is 2 so they also had bounce around for his age too♡ might have his party there!

April Crisel

Cheap for kids and fun even for adults...I love this play and if you have a party here you will not regret it - promise!!!

Dannelle Kohn

Really accommodating, gave us a military discount and our kids had a fantastic time. :)

Chris McLeod

My daughter loved this place, every time we drive by she says "daddy can we please go"

Stacey Berger

Kids have fun but some parents need to check on their kids every once in a while