AMC Waterfront 22

300 W Waterfront Dr, West Homestead, PA 15120, USA

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Address:	300 W Waterfront Dr, West Homestead, PA 15120, USA
Phone:	+1 412-462-6550
Site:	amctheatres.com
Rating:	4.2

Location

Photos 100

Reviews 4

Onyinyechi Ikwuegbu

This is definitely the most unreasonable movie theatre Ive ever been to since I began visiting the US. In order to see a movie as an international student, they expect you to bring in your international passport or else you wont be let in. Because this wasnt even on the website as of today (as they may decide to add it to the website because I made a complaint), I had no idea that my international passport would be needed to simply watch a movie. Although I brought in my student ID and tried explaining that as an international student, it is not advisable or safe to carry around ur international passport or visa as those are equivalent to carrying a social security card around, they refused to reason with us. After asking what I was supposed to do differently as this wasnt on the website and I wouldnt have known, the manager himself told me that i should carry my international passport everywhere I go since he carries his passport and his social security card every where he goes even though u are specifically not supposed to. I found this very unfair especially to us international students. I get that in order to see r rated movies u need to be sure of a persons age so ID cards are necessary but u also have to consider international students and tourists-you cant expect them to take around their visa and international passports all the time, especially to just go see a movie! There are lots of official organisations that dont even request for that and even if they did, digital or photo copies would be just fine. If its that important to get an international passport inorder to watch a movie at this theatre, then it should be included in the website. Better still, that rule should be changed and adjusted in such a way as to also accommodate international students and tourists! For Christs sake, this is just a movie theatre not a US Embassy!! I will advise no international student or tourist to go to this theatre. There are so many others in Pittsburgh that dont require you to come with ur international passports or visas. Also there are so many others with less complicated and rude managers!

Matthew Lambert

Ive been to this theatre quite a few times and have had for the most part good experiences. But I recently went to see Godzilla in 3D for an afternoon matinee and had one of the worst experiences Ive ever had at a movie theatre. Two gentlemen talked (not whispered) during the entire movie. You would think that the sound of this particular film would overpower all other sounds, but it didnt. These guys were as loud and sometimes louder than Godzilla. One of their cell phones went off during the movie as well and I could continually see the man waving the lit phone around in the corner of my 3D glasses. After the film, I went to talk to a manager to ask if they sent people around to check the theaters for such disturbances. The manager--I think she was a manager--was a young girl who told me, sorry, but there was nothing that they could do. According to her, they have too many theaters to check and that I should of moved to another seat farther away from these gentleman if they were bothering me. I told her I was sitting on the other side of the theatre, and I could still hear them. She then went on to tell me that even if someone did check the theatre, they might not have been there when the gentlemen were talking. I do recall someone coming into the theatre towards the end of the film, standing at the foot of the seats and ignoring the talking that was loud enough for me and the couple below me to hear. Since (according to this manager) theres nothing the managers and their employees can do about loud noise during films at this theatre, I probably wont be going back. Movies are pretty expensive these days, and its becoming cheaper to buy movies rather than see them on the big screen. I guess until Pittsburgh gets a theatre like the Alamo Drafthouse Cinema in Austin, or I move to somewhere that does, Ill be watching films in the quiet of my own home.

Leah Delmar

My boyfriend and I used to go here quite regularly. This past weekend we were stopped handing our tickets to be checked because we had coffee from another establishment. Something we have never had a problem with previously. When we were asked to talk to a manager, instead of remidying the situation, they accused us of lying when we said we had done it dozens of times before. Im not from the area and it is alwyas our routine to drive an hour to the waterfront, splurge on star bucks coffee and Or get a bag of popcorn. I completely understand that its a policy, but its something we never would have known because it has never been enforced in the past. The only solution they could come up with was to buy overpriced coffees at their cafe or to get refunded for our tickets and niether were an option because the cafe counter was not staffed and we were meeting family and friends in the thearter. I get that times are hard and not as many people are going to the movie thearter, but I really dont think cracking down on my coffee intake is going to generate them anymore business. We were going to spend 200 dollars come February for their best picture show case but now we are really rethinking that decision. Its not worth the poor service or the 5th degree. As a customer I should never feel that I am in the wrong even if I technically am... Thats customer service 101. And unfortunately afterthe small altercation, I felt about 3 feet tall because apparently I should have known about a policy that has never been enforced until now. The customers service counter didnt even have the decency to dispose of the coffee for us. They told us it wasnt t their job and would be an inconvenience to them. Ha! Coming from two people who have worked in the service industry, we were utterly appalled.

Mike Carrot

I mean usually rules are rules but have you ever been living your life and a rule exists that is beyond comprehendable on why in good name it exists? That is quite equivalent to this movie theater. But you know what is beyond worse when any establishment, if that is what you would even call a place as this, enact these off the wall rules and regulations which is enough to ruin your experience if caught in the tail end of one but the most quintessential part of the abysmal state of this movie theater is they refuse to advertise these rules. So my meaning by this is you do something or dont do something and they call you out for one of these "rules" and at first you feel guilty but you know it was an honest mistake but they first of all dont care about your mistake and treat you as if you are an evil that must be wiped of their movie theater, and second after they have already executed their ruling on you and your honest mistake you are upset and decide to fight your case, as most people should for they have just ruined your movie life experience, and as you research you realize these rules are either non existent in warning or writing anywhere for the consumer to see so you realize that this "rule" you had "broken" which requires enforcement by no means exists to you the customer. So to try to avoid any of you kind people viewing theaters for your fun weekend plans or any other time I dont want to assume, I write this prolonged review to try to save those plans from being ruined by the incompetence of this theater.