|Address:||450 W Chippewa Ave, South Bend, IN 46614, USA|
Kermit My name iz
Im never coming here again and I dont recommend anyone to come here either. I came here with my mom and dad. There was about over 50+ people their waiting in line. I was happy for the fact that I didnt wait in line for over 15 minutes, but once I stepped in the door there were kids running in front of me and my parents while we were trying to enter the door of the movie cinema room. So we thought that was just a little problem but once we sat down there was kids running up and down stairs laughing and screaming! Me and my mother were very upset. SO my mother went and complained to the manager and said "can someone please come tell these kids to stop screaming and running up the stairs?" and guess what the manager said? The manger was like, "HOLD ON im busy, GO SIT DOWN AND SOMEONE WILL BE IN THERE." My mother was astonished by the act THE MANGER had screamed at her and told her to sit down. All she wanted to do was enjoy the movie...!? WOW. If you wanna have kids screaming, running up and down the stairs during the movie, and getting screamed at by the manger this is the perfect haunted house for you! This was only my second time coming here.
Not only is it not one of the best "values" in the area - its probably the worst. Most expensive tickets. Seats, while a little comfy, are filthy. Lines out the door to pick up tickets I paid for online in advance - but no way to get them and go in without getting in line with cash buyers... whats the point of paying a premium online ahead of time? No refills on popcorn unless youre a member of some stubhub crap... worst movie experience of my life and wont be going back. Seems good business would be to give good pricing, good service and a solid movie experience if they want more "members"... this is not the way to get them! To top the already bad experience off, visited the mens room after the movie to - you guessed it - another long line. All but 2 urinals covered in black plastic (out of order), as well as toilet stalls with urine all over them. Id say several shifts went by without even a glance at the bathroom conditions by an employee. Again, will steer clear of this theater in the future. Niles or Mishawaka give a much better movie experience.
They recently "upgraded" the concession area and added self-serve soda machines. So now for the bargain price of $7 you can dispense your own soda. Im not just being lazy, here, it was actually quite the inconvenience. I was there alone with a 4 year old. So I had to wrangle the child, his jacket, my purse, a bucket of popcorn (there was nowhere to put any of this stuff down at), and this ridiculously overpriced drink that I had to try to dispense myself without it turning into a giant disaster. Then two of the butter topping things werent working so I had to haul all this stuff to the other side of the concession stand. Annoying. On top of that, they told me refills werent free. WHAT? Im going to ask a manager the next time I go (if I even bother to go back to this one) if thats true, because it sounds wonky. Going to the movies with my kid is one of my favorite things to do because its fun and easy, but this theater has taken quite a bit of the "easy" out of the equation. Not impressed.
I used to love this movie theater and although they have made improvements to the lobby and concessions areas over the last couple years the overall movie watching experience has suffered greatly. The seats are horrible uncomfortable, old , dirty and dated. Most of these seats are the original seats that were installed when the theater opened about 20 years ago. The worst part is the climate control. I dont know if its due to cost cutting measures or the age if the theater but there is no excuse for it to be nearly 80 degrees in a theater on a 85 degree day. Going to the movies used to be a refreshing escape on a sweltering day, now its just a miserable place to watch a movie with hot stagnant air sitting on filthy seats. Its no wonder that most prefer the newly renovated cinemark 14 with their reclining seats .
My family & I went to go see Finding Dory. I have a deaf family member & they have closed captioning individual devices. I guess they connect to WiFi once your in the room & the movie starts an employee came in right before it started & apologized that the connection wouldnt work for the showing we came for but if we wanted to go to the next showing. Not charging us for that one. Then the closed captioning device shut off in the middle of the movie. It was so annoying that the movie wasnt enjoyable for a bit cause of the stupid device. The employees apologized & went out of their way to give a good experience. But it would be nice if they would make sure those devices are functioning. Other than that its a nice theater!
Spent almost 3 hours in theater #1 last night watching this movie. Worst movie experience ever. Not only was it slightly out of focus it threw the 3d off a ton. Sometimes there were two images on the screen when things were far off in the distance. Images close to the screen were hardly in 3d because of the alignment or whatever was causing the problem. The color was a very low saturation as well. Say it again today at a different theater and it was crisp and beautiful. Tried to find employees for help and no one was to be found. Big surprise. I spoke to 10-15 other people who were there and they all said the same thing. It wasnt just my eyes. There was something wrong with the picture.
The seating is comfortable for how old the theater looks to be. Seats look a little dirty though. Good surround sound. The screen in the room I viewed a movie had little stretch marks, like lines, along side the edges. Not too noticable. There was also a not so noticable thing in the bit upper right hand corner, from the center, looked like a bug about the size of a tea packet was smashed like a fly swatted and left its juices everywhere. We watched a 3D movie so it was barely noticable. Its an interesting movie theater, kept fairly well shaped for the age of it. However, as explained in the review by Aaron, the 3D was dull and off. Wasnt anything mind blowing 3D. Disappointed by that.
This used to be the best theater in the area, but it has been unseated by a couple of more recently renovated theaters. The auditoriums are still a decent size, with stadium seating. The armrests fold up, which makes sitting with a partner nice. The screens and AV equipment is well taken care of, I rarely see any problems with the picture or audio. The food isnt badly priced, but its not a deal. They recently added alcohol sales, which is nice, but the selection isnt fantastic. Bottom line, there are better theaters, but if you are on this side of town, AMC 16 isnt a bad choice. If they remodel or update the auditoriums a little, it would be back to my number one pick.