Related: | alamo drafthouse park north |
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Address: | 4522 Fredericksburg Rd, San Antonio, TX 78201, USA |
Phone: | +1 210-734-4552 |
Site: | santikos.com |
Rating: | 4.2 |
CO
Contact Ximena Ramirez
Never coming back again. I have been to just about every Santikos location in the past and never had nearly as bad the experience as I did at Bijou. Staff was not friendly. One couple next to us brought an outside beverage then a woman who seemed to be a manager passed by and literaly snatched their unfinished drink. In a loud voice she told them they can make their way out if they have any other outside food. I understand why bringing outside food would be a problem but there are different ways to explain this to guest and stealing their drinks and yelling made everyone around them feel uncomfortable. As we walked out that same lady had all her staff seated in front of her and she was lecturing on how to I repeat" made customers want more food". If they want to teach their employees sales tactics they can do so after everyone left in private so guest do not feel just like $$. Restrooms were also not very well maintained and seats had popcorn remains. This location has a lot to learn from other locations if they dont want to go broke given the fact that the theater was dead on a friday night!
AR
Arianna Martinez
I give this theatre a 1 star level just because theres no less rating than that, this was my first experience at this place, i had a situation, i bought my tickets online where they charged me even tho there was an error and the screen said to try again later cause something went wrong, and when i went to the actual building to talk and explained what happened the lady manager wasnt helpful at all, she didnt even try to log in on the system or anything, the other 2 guy managers were helpful but she seemed to be a store manager or something for the way she was dressed, unfortunately i dont know her name but was the only girl manager on the floor both times, when I left i said thank you and never looked at me or answer back, Im really disappointed cause this is the person is supposed to help and she made me left the place upset, NEVER GOING BACK THERE!
SA
san antonio Dweller
I love Santikos and I loved Wonderland Mall. Its kind of a near theater. Small, quaint, hip. Honestly, I think it would be the perfect place to do the "Sneak" concept. When I was living in Hamburg Germany, there was a little movie theater...not unlike the Bijou...that used to have Friday night "Sneaks". You would pay matinee price in the evening to see a movie that was not yet released in the main theaters (maybe a week early or more). The catch was...you didnt know what the movie was going to be....It was a surprise! The trailers (some of them old) would hint to the theme or genre of the film and guests would have to guess what they were watching. If you got it right...you got a prize. Sometimes the movies were a disappointment...they were not all mainstream, big budget films...although some were. Would love to see Bijou do something like that.
SU
susan fisher
They brag before the films about the millions of dollars Santikos gives to charities. They should use some money to put into new seating. They dont have to be the fancy reclining seats. Just new seats. They are all worn and I usually go early because we have to switch a few times before we find one that is not really worn out. Its extremely dark here like a cave. I feel that so many people like myself who appreciate film festivals and special engagements are what keeps this movie theatre alive. I love the food. I love the movies that you show but its hard to watch them in comfort. Its not like we have a choice which theater we attend because most of your showings are just at the Bijou. I come here weekly and after going to the Embassy or Palladium I was just disgusted by lack of care and attention Santikos gives it.
SA
sam hill
This is a great theater for independent movies. The theaters are surprisingly large, cool and have really good sound/picture quality. Another plus for me is the fact that it never seems to be too crowded, obvious reason being the movies that are shown there. I just hope that they do enough business to stay open forever. I live about an 1.5 hrs west of San Antonio, and usually make at least one trip a week to see a new movie (or two). As for the food, not really my main concern so I didnt let that affect my rating. However, I do wish they sold the Kernel Seasons popcorn seasonings, or just offered them. That is literally my only complaint. But overall this theater has a great selection of interesting movies, is clean and never too crowded. Easily my favorite in the San Antonio area.
BR
Bryn Harrington
They have a great selection of independent and Oscar-worthy movies here. One of the only places in San Antonio that does. Local art hangs on the walls, and you can purchase wine/beer/food during the movie. In response to a reviewers question below, "Do they think people will continue coming back because they are the only game in town?" Yes, they do....because they ARE the only place in San Antonio that shows independent films. There are no alternatives. Even the Alamo Drafthouse in San Antonio has a narrow selection, unfortunately. I agree that the food/drink service in the theater itself is not great, especially if you have been to the Alamo Drafthouses in Austin (or other indie theaters). I would recommend eating elsewhere, then going just for the movie selections.
A
A Private User
This is the theater for the movie going audience who wants to indulge a little. A quaint, almost hidden theater, the Bijou usually is the only venue to screen many indie/non-mainstream films. Far from other "mall movie theaters", The Bijou offers a full menu of food items along with the casual candy and popcorn. They offer Starbucks coffee products, beautiful desserts, and a fine bar selection. The waitstaff can take orders in the lobby or from your seat in the theater. Tables are spaced along the length of the rows to allow guests to eat and place their refreshments. Atmosphere is slightly sophisticated, but everyone is welcome. Theaters are small, so arrive early and enjoy the show!
D
D Weaver
Wasnt allowed in the theatre because I brought my son to watch a PG rated movie about golf that he wanted to see because this is the only theatre it is showing. I bought my tickets online and there was no warning that you had to be 12 to get into the theatre. I wasted a bunch of time driving over there that could have been doing something fun with my son. To make matters worse, they would not give me a refund. 12? Who sets the age limit at 12? If you are going to have an arbitrary rule in the era of internet purchases, you should take the time to put it on your website or program a warning into the checkout process.
EL
Elizabeth Durbin
The BIjou is the main theater I enjoy going to because it entertains a more mature crowd. I love children but they always seem to make the most noise during films and I do not have to worry about this at the Bijou. No child bumps their feet against the back of my chair nor do I hear a babies crying. When a person pays to watch a movie others need to be respectful and at the Bijou I can watch my movie in peace. I can always find a clean comfortable seat, I dislike crowded theaters so much. I wish more theaters like the Bijou were located in San Antonio that we more mature folks could enjoy.