Caribbean Forest

Address:	24 Bursen Ct, Rochester, NY 14609, USA
Phone:	+1 585-342-5510
Site:	caribbeanforest.com
Rating:	4.6
Working:	12–8PM Closed 12–8PM 12–8PM 12–8PM 10AM–6PM 12–5PM

Location

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Leaflet

Photos 100

Reviews 26

tribaleno

I am new to the hobby and even after a great deal of research and reading was uncertain as to the type of tank I would invest in. I have a microbiology and chemistry background so with the extent of reading I did in preparation of this new hobby and my enthusiasm for it I probably had the makings of a potentially annoying new client. Having said that, I visited several local shops with questions and looking for guidance to ensure that whatever I did would be correct and become a healthy suitable home for our new fish. After one conversation with Jason at Caribbean Forest I knew I found my local shop. Despite being very busy he was never in a rush to answer my many questions with great information and a genuine enthusiasm for the well-being and esthetic of the environment I had in mind to create. Never have I felt I was being sold, upsold, or as a true novice, that my need for some hand-holding was a nuisance. I am a business owner and appreciate the GREAT difference between cost and value, as such I am quick to recognize that difference and can be difficult to please. Caribbean Forest is pure value. Happily enough theyre prices were on par with what I observed elsewhere but that was not my primary concern. From initial decision making to in-home set-up and service to cycling the tank and getting it stocked Jason has not only made the exercise successful but has added a great value, energy and confidence to the experience. If your reading reviews your probably shopping for a store, do yourself a favor and start here!

A Private User

A few weeks ago i stumbled upon caribbean forest, and was truley impressed fish with their selection. However i purchased over $80 worth of live stock, and later found out that i did not recieve their discount card. Not only that but the fish i bought was diseased. (He had ick) and soon died, which gave all of my other fish ick. Lastly when i tried to get ahold of someone at their store to try and resolve this incident, i was told to call back and speak with a manager, so i tried to call back... but no manager seemed to be on location for a solid 5 days. When i finally spoke to a manager they were rude. needless to say i will NOT be going back there EVER again. I will be keeping my buisness where it is appreciated, The Reef Shop, which is right around the corner. And my favorite place to go for aquatic life NEPTUNES GARDENDS in Batavia.

A Private User

a few days ago i purchesed a good veriaty of fishes. im glad to inform that all the fish are happly alive and healthy. they also give me good advise to help clean and maintain my tank. also, the emploies are very nice and commasionet. for now on, i will be going to the Caribbean forest for any aquatic life or equipment.

JR SKI

This is a great place to shop!!! Whether youre a beginner or experienced reef individual they will meet all of your needs. I highly recommend this place due to their customer service. I have shopped many reef stores in the surrounding area; this place is far more enjoyable than others.

Joseph Campo

Hands down my favorite reef shop. ALL employees are extremely nice and helpful. They get new livestock in every week and theres always something that I cant live without in there. 5 stars all around... employees, livestock, equipment, prices, you name it their good at it.

A Private User

I love this store. I live in Durham NC and whenever I am in town I stop by the Carribean Forrest. They have a large selection of corals and there is alwas something I want to buy. If Im flying they pack up my purchase and ship it to me.

Stephen Platania

Carribean forest remains the premier reef and salt water fish location in the greater Rochester area. Classy people, well informed and educated in all things related to salt water tanks. Definitely worth the trip to see the place.

max chizuk

They are the best around, everyone at caribbean forest is very knowledgeable and always there to awnser any question you have and jason and the staff go way above and beyond for there customers, they have a customer for life!

Gary Taylor

Great store with a variety of nice livestock and large inventory of aquarium needs. Very knowledgeable, helpful staff. Always willing to take their time with the customer and offer advice, information, and experiences.

Lori Hayton

The store is amazing!! The fish are cared for so well!! The staff is so knowledgeable and willing to help in any way needed!! Definitely go to this place if you like aquariums or whatever!! It will be worth it!!

Chad Bussell

Had a very good experience here, jason was very helpful with all questions i asked and walked me thru everything i needed to know about the gyre, very pleased to have a shop around like this.

Robert Pratt

Good place, if you are starting a salt water tank or fresh water tank and very helpful people who take the time to make sure you understand everything before you leave

David Jones

Ive been shopping here for over 17 years and theyve always been great to me. PLEASE, support your LFSs because it would be a tragedy if we didnt have them!

Michael Avery

Great selection of Saltwater fish, corals, tanks and supplies. Knowledgeable staff, owners Excell on service.

Chris Reed

Helped me tremendously in the saltwater parameters part! Very nice looking corals here too with good prices!

Kevin Carpenter

Fish are well kept, staff is great. Be sure to go on Wednesdays, after they get fish shipments on Tuesdays.

Private User

Non-existent customer service. The reef shoppe has a much better selection and they are much friendlier.

T.J. Tomasino

Great knowledgeable staff! And always a great selection of saltwater fish, inverts, a2nd equipment.

Dustin Cross

Great selection of corals and fish, knowledge owners, very clean and well cared for