Address: | 11141 Lee Hwy, Fairfax, VA 22030, USA |
Phone: | +1 703-261-6996 |
Site: | reefescape.net |
Rating: | 4.6 |
Working: | Closed Closed 1–6:30PM 1–6:30PM 1–6:30PM 10AM–5:30PM 10AM–5:30PM |
MI
michael Nila
As another poster commented below, I have no idea where the positive comments are coming from either -- My first experience with this lfs was poor. While they had a decent level of selection of equipment, the variety of livestock for both fish and corals was poor. Additionally, the fish that I purchased were significantly overpriced for market value (e.g. nearly 100% markup for fish). The thing which bothered me the most after driving 30 minutes to get there was the fact that the short haired female that worked there was completely insulting. She was unprofessional and rude to both myself and my wife who did nothing but browse patiently and silently in the front of the store while I nearly had to argue with their associate in the back over livestock purchases. I rarely ever write a negative post about retailers but this particular employee was pompous, condescending and rude; she also started being rude to another employee as we were leaving and was very nasty to my wife. Not only was this location over priced, the service was significantly worse than poor, literally offensive and insulting. I will not be back and I would advise other aquarists to explore alternate lfs retailers. Ill be going to the previous posters suggested locations below going forward. Kindest Regards, MTN
DA
Davileet T
Not sure where these good reviews come from for this store. Im new to the area and have been in twice and have walked out agitated both times. The two employees who control the fish and coral sales are creepy and rubbed me the wrong way, seem as though they are know it alls and above me. Selection is poor for corals and the corals from a named breeder are small and overpriced. Fish selection was bountiful both times, so obviously no one seems to be buying their fish. Brought in some Frogspawn coral of my own as I was told to bring corals in for trade on first visit. Yet I was shoved away and told the store was not taking corals for trade after I drove 30 minutes to get there. Was informed I needed to call ahead of time to bring in corals, what a joke. What kind of reef store doesnt accept corals as trade when they have the room for them? Do yourself a favor and go to Artfully Acrylic or Blue Ribbon Koi for a good selection and better pricing on all things reef.
JA
James Ryer
I wanted to take a moment and write about my experience with Reef eScape. Phil and his whole team are simply amazing. I recently purchased a new aquarium from a large local pet store. First off, that was a mistake. Wish I would have visited these guys first. That said, they were incredible at helping me get on the right track and fixing mistakes the less than knowledgeable pet store sales people made and set me on course for having an amazing tank and experience. Every time I visit these guys for supplies, coral fish, they spend time with me, educating, explaining, helping ensure I make the right choices for my setup. I am so pleased with their professionalism, passion for the hobby, and amazing customer service. They truly care about what they do and will ensure you are successful whether you are new or experienced. These guys are amazing!
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Nerfer 217
Great staff, their name tags on the shirt sleeve and I think its awsome... but about the store, its fair pices, great selection, and knowledgeable employees make this my favorite aquatic store in the area. Even though it is a 20min drive for me and there is a pet store 5min away I still chose to commute to Reef eScape
VA
Vaughan Crest
The first time I walked in to this LFS of knew that I would be shopping there from then on. Ive been to three other fish stores in the area and this is by far the best. It is a little out of my way but the longer drive is well worth it!
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Brian Crossin
One of the nicest places to buy Fish, Corals and Aquarium Supplies. Everything I have purchased has thrived in my tanks. Staff is friendly and helpful. Highly recommend!
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Jeremy Magrini
Awesome reef store with a ton of great fish and corals. I really wish I had found it sooner! Holly really helped me with a special request, thanks again.
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Ernie Webb
Very helpful and friendly .We live 3 hrs away and will make the drive every time I need anything for my saltwater tank ....Thanks again
DA
Dave Wolcott
More than livestock, equipment, & service... expert advisory that builds a sincere partnership.
NI
Nick Ho
Great fish shop with amazing customer service. Very awesome corals and fun to visit.
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Scott Musson
One of the few saltwater focused stores left
RE
Renan Augusto
Great service, nice corals, good advise.