Family Pet & Aquarium-Nashua

379 Amherst St # 15, Nashua, NH 03063, USA

Address:	379 Amherst St # 15, Nashua, NH 03063, USA
Phone:	+1 603-880-5464
Site:	familypetandaquarium.com
Rating:	2.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 46

Reviews 5

Amy Tremblay

Im not a ex employee who is disgruntled.. I got a Yorkie there over a week ago and they said she was healthy and their vet said she was healthy Doc smiley is the vet they use.. But i took her to a vet last saturday and we found out she had Giardia cysts and ova parasites!! I just returned her this Tuesday August 9th 2016 and they already have a video posted today Aug 10th 2016 to try to sell her like shes healthy but she isnt, and shes not even cured yet and hasnt even been treated or finished her treatment yet, shes the female yorkie born 5/21/2016 with the pink color thing on!! Dont buy her shes still sick and hasnt been treated all the way yet and she also has a runny nose and sneezing. And their trying to sell her as if shes healthy and saying shes healthy when shes not!!! Also when i special ordered her they said she had AKC papers and she didnt come with any. When the breeder they got her from had it posted she has papers.. Then trying to get them to do anything for you is is ridiculous. Theres only a couple of decent workers there!!! And when i returned her cause she is sick they had attitudes and not really nice!!! When you buy there they are nice but when you return not so much!!! Also when i returned her they conveniently took all the vet papers that had said what shes sick with. But i made copies!! Their sneaky!! Dont sit there and have attitude with people for returning the puppy when your selling puppies to people as if they are healthy and saying their healthy and have it posted on your site that the puppies are healthy when their not!!! This was a sad situation for me and my fiancé cause we fell in love with her right away, but i just couldnt keep a sick puppy.. You spend 1,500 dollars on a puppy that you were told had papers and no papers came with the puppy for that price their should have been papers.. And i also was told she was healthy and that wasnt the case and had to return her. It was hard and sad.. For that price their should have been papers and she should have been healthy!!! They are licensed legit breeders supposedly but the blonde lady their told me from her own mouth that the breeders are on a computer online and can write anything and lie about anything and say anything to sell the puppies and they dont know these breeders see these breeders or know anything about them. So as far as im concerned the breeders are liars and so is the pet shop!! STOP LYING TO CUSTOMERS!!!! DONT BUY THE FEMALE YORKIE!!!!!

Amy Doran

My family and I got a Bassett hound from here a year ago. Due to bad breeding aka the puppy mills they buy from.. We now face the devastating decision to put her down, give her a $5,000 surgery that might not be successful, amputation, or let her live in pain, or what we are currently doing is a cocktail of medications (to make her comfortable)- 4 pills twice a day to be exact until her liver and kidneys fail... Its not only heartbreaking for me, but our kids. They now have to feel the joy of finally being able to have a dog, only to feel the heartache of loss. Its unbelievably painful to loose a beloved pet.. But its devastating to know your pet was robbed of many many happy years due to negligence on both the "breeder" and the pet store. I feel like the pet store was very deceitful in not forwarding information regarding our dogs parents. They took more time in covering their asses legally than caring for the future of their dogs. Putting aside the financial burden of nonannual medical bills, and monthly visits to the vet office. The emotions my family feels and seeing our dog in constant pain that is the worst of all. I will never even set a foot in this establishment ever again! I cannot express how utterly saddened we are to have to say goodbye to our beautiful dog so soon. :(

Helena Wagstaff

About a year ago one of our dogs died so my family and I went in there to look at the puppies. We found one we were absolutely in love with and they informed us she had kennel cough so we had to wait before we could put any money down. We usually dont buy from pet stores but the local shelters really only had big dogs and we were looking for something little. We wanted to see if we could get a tiny discount because she was on medication we would have to pay for. They told us they would give us a call and we told them we were very interested. We said we would take her at full price if they couldnt do a discount. So we waited a couple days and checked the website and they said she was sold. We called and a snooty voiced woman talked to me like I was a child telling me she had called me and left a message (that I never got) and they sold her to someone willing to pay the full price. She also said they could "special order a dog for us" like she was a pair of pants. Very disappointed that they would rather sell the dog for the money rather than to a family that would have taken very good care of her. Never shopping here again. Rude staff, money motivated manager and poor animal care.

Jane Sockey

Not sure how many stars to rate this as I am just here to make a comment. I visited the store yesterday for the first time and found the employees to be friendly enough. They were busy changing papers in all the puppy cages while negotiating around 7-8 window-shopping customers. The animals all appeared in good shape although underlying health problems arent immediately detectible by someone with an untrained eye like me. As I am somewhat familiar with the horrible conditions of puppy mills, I did ask an employee where one of the puppies came from. Without hesitation she looked it up and told me he came from Missouri. She went on to say that the owner has a supplier in Missouri where he gets the animals. Although Missouri tops the Humane Societys list of worst puppy mills, this does not prove the owner supports one of these mills with his orders. However, it does seem questionable when there are local breeders he could support with his business that dont require this long-distance shipping from Missouri. I along with others Ive talked to, would like to see pet stores get their puppies and kittens from local shelters to help find those unfortunates a forever home.

A Private User

I came in here looking for a rat to keep my current rat company. I asked a man to help me. He said he would be right over to help me. I patiently waited. After a few minutes I found him texting behing the counter. I told him I was waiting for him and he said "Let me finish this text message." When he was done, he brought the ten gallon tank off the shelf and dropped it from a foot off the ground, scaring the rats half to death. There were at least a dozen rats in there, and it STUNK! They were mixed run (not a good sign) and while he was sexing them (I wanted a male) he barbariously picked them up, checked their bottom, then dropped them into the cage if it was a female. He clearly wasnt knowledgeable and couldnt help me with my basic questions (like What kind of rat is this? Fancy or dumbo? How old is it?) and I thanked him for his help and walked out. I didnt want to support them. On their website, it claims the fishtanks are "the cleanest youll ever see!" but that couldnt be farther from the truth. The dogs were kept in tiny cages and were constantly barking. Take my advice and dont waste your time or money here.