|7300 N Aliante Pkwy, North Las Vegas, NV 89084, USA
General Feedback: Customers generally find the staff to be friendly and polite. However, there are instances where the service is described as unaccommodating or lacking in urgency.
Special Cases: Some customers feel that the staff is not as courteous to individuals who are different, leading to a less inclusive environment.
Opening Hours: The theater's opening time coincides with the start of the first show, causing inconvenience for early movie-goers.
Staffing: Customers often find the theater to be short-staffed, particularly at the concession stands.
Ticket Costs: Prices are considered to be on par with other theaters, although some find them to be overpriced.
Concessions: The snack bar is noted to be expensive, which is a common sentiment for most theaters.
IMAX Experience: The IMAX 3D experience is met with mixed reviews. While some enjoy the quality, others find the 3D glasses to be of poor quality.
Screen and Sound: The screen quality is generally good, but there are reports of blotches and lines due to poor maintenance. Sound quality is mostly appreciated, although it can be too loud for some.
Seating: The seats are described as standard theater seats, with some customers expecting more comfortable options for the price of an IMAX ticket.
Convenience: The theater is appreciated for its convenient location, but some customers are willing to drive to farther locations for a better experience.
Cleanliness: The theater is mostly clean, but there are instances where the cleanliness is not up to the mark, especially during busy times.
Special Promotions: The theater, in conjunction with a casino, offers a $4.00 over-50 special on Mondays.
Food Options: Beyond the standard popcorn and soda, the theater also offers burgers and chicken fingers.
Audience Behavior: There are reports of disruptive behavior from other movie-goers, which the staff does not always address.
Regal Cinemas Aliante 16 & IMAX is a popular entertainment venue that offers a variety of screening options, including standard and IMAX formats. It's a part of the larger Aliante community, making it a convenient choice for local residents. The theater also benefits from its proximity to the Aliante Casino, providing additional entertainment options for movie-goers.
Went to see a movie here in IMAX 3D. The prices were comparable to other theaters in town (i.e. ridiculously overpriced). The candy selection was good, the bathrooms and theater clean. The reason for lost stars were the 3D glasses. They are undeniably the cheapest glasses I have ever used for a movie. Thin, sharp and tight, they were uncomfortably present during the entire movie, and left marks for hours after. They also had a significant glare from the screen that was noticeable throughout the movie. If you are going to charge me that much for a movie at least let some of the ticket price go towards decent glasses. And also, there is absolutely no reason your attendant with the flashlight needs to walk through the theater 5 times in one show, people are trying to enjoy their glare here!
Ive been at this location 3 times because I thought the employees were polite and courteous to customers. But when it comes to people who are different, they make fun of. I dont have a tatted face or disfigured, just a genetically tall woman. As 1/4 Asian, Im stereotyped as a shorter race and people tend to assume the worse. I dont care if they do judge, just dont treat people like me freaks. I thought I found a place to enjoy watching movies, but now Ill think twice. I was hoping, even driving 30 minutes would make it easier. I was wrong. Not returning to this location or just wait for the DVD to come out.
Customer service for a Saturday morning showing was disgraceful. The staff was very unaccommodating because the theater did not technically "open" until 10:30 AM, unfortunately the exact time that our showing started. Good thing there was no urgency to get our snacks from Concessions or get to our seat before the movie started. Perhaps, have staff open before the first showing of the day, that way the staff will not treat the customers as if they are an inconvenience so early in the morning. Next time, Ill drive to a farther location, where I know the staff will be prepared and friendly.
I dont go to the movies often. And have never seen an Imax movie. With that being said, I personally wasnt impressed. The movie itself was great. As the tickets cost more I thought the seating would be superior to regular priced movies. They werent. Same old crappy uncomfortable seats. I couldnt see any difference in the quality of the movie, but it appeared to be louder than others. Staff was pleasant and accommodating. It was clean and cool. But I will stick to a theater closer to home and not bother with Imax.
I went to see the movie Home, over the weekend and I made it to the theater during the previews. The theater was TRASHED. There was popcorn all over the place, napkins and drinks were in the cup holders. Also, the volume was turned down so low, you couldnt even hear what the previews were about. Finally, after about ten minutes, a worker came in and cleaned. He also alerted the manager about the volume. For the expensive tickets, you would think that the theaters would at least be clean.
The theater itself is not bad, and the movie prices are decent, but make sure to eat and drink before you go because their concessions are ridiculous. The seats are as comfortable as most standard theater seats. I felt that the sound was a little too loud, as my two year old was covering her ears while we were watching Finding Dory, but other than that, it was an uneventful theater experience.
Worst movie theater expirence. On 11/5 movie I saw was ouji at 10:40pm there was at least 13 teenagers from homecoming night movie hopping around how can the staff miss that? Anyway those teens were very disrespectful by blasting music and straight up yelling during the movie. I left the theater to complain and nobody was there where the tickets are! I am furious that I did not get a refund.
Imax 3D Screen had very large blotches and lines on it because some one had thrown there soda at it and the people who attempted to clean the screen made it worse + there was plenty of trash from the last showing all over the place because no one cleaned. The staff was friendly and the electric reclining seats were nice. F the guy who threw there drink at the screen.
Love going to Regal Cinemas at Aliante, Place is clean, popcorn is always fresh. The people are friendly and its just a comfortable place. The seating is still nice and new, better than we have found at a lot of other theaters we have gone to here in Las Vegas. We go about 3-4 times a month. Well worth the drive for the IMAX.
Weve been here many many times over the years. Its a great location. Convenient, clean, and the staff is always friendly. The lines tend to be long, so I feel like they need more employees working concessions and the ticket counter during the really busy times. However, overall, great experience.
I find that they are often short of staff, other then that its clean and a great place to see a movie. In conjunction with the casino they do offer a $4.00 over 50 special on Mondays. Best to check first on that special as the casino does change promotions often
Shane & Natalie Forsberg
We love this theater. Its always clean, the staff is nice and the snacks are yummy (though expensive but arent they always at any theater?). The only thing I would say is they could bring in more people to work at the consession stands on weekends and holidays.
A Private User
Its a nice theater with plenty of screens, IMAX is about average for a modern theater. Prices are higher than other Station cinema locations, actually higher than about anywhere in Vegas. If you want to see new releases on Fridays, go around noon (less crowded)
I like that you can order burgers or chicken fingers. When I ask for layering butter on my popcorn, they usually make an effort to do it right. Its easy to screen hop due to the layout. When Ive interacted with the management, they were friendly.
10 people @ concession stand and not even the manager greeted and said "well be right with you sir ". Ive been in the customer service industry since I started working. just TERRIBLE. The simplest gesture can make the biggest difference.
Good sound quality. Lots of food options. Only complaint is people next to us brought very young kids to PG-13 show. Kids were crying and running around in theater while movie playing. Theater workers were there and did nothing about it
We like this theater because it is close to the house, usually isnt too crowded when we go, has decent snacks....but could definitely use an upgrade to reclining seats like the Cannery. But will still come here due to location! :)
love coming here - great screens - great sound - seats are a bit hard - Tuesdays are great, less people hence a better movie experience - had a poor movie experience once Mgr accommodated me, definitely keeps me coming back!
Las Vegas Creamers
I always go for the latest showing so the place is nearly empty. This means fast service at the snack bar and great selection of seating. Staff is always nice and the place is clean even though its the end of the night.