|Address:||1135 13th St, Boulder, CO 80302, USA|
A Private User
I never usually do this whole review thing, but I felt compelled to write something after my experience last night at the Fox. I was HARASSED to the point of tears by the event staff. I have been putting up with the rude, power tripping staff for years. I have seen a young staffer get in an old mans face for unintentionally blocking the stairs. My 19 year old friend visiting from Argentina came to a show with me and was TALKING about argentinian beers in line and was refused entry for 45 minutes, despite his clear sobriety. After many years of bringing a backpack in, the girl at the door, immediately rude and hostile, told me to leave my backpack outside. She was giving me such a hard time and called the manager over. I talked to him and he agreed to put it behind the bar. With all this drama they forgot to put a wrist band on me and only stamped my hand. I had been enjoying myself for about an hour when my arm was grabbed by the staff and they asked where my wrist band was. They sent me to the door to get one and the girl who had taken my backpack, called the manager over, seen my ID (Im 23), and had given me the stamp aggressively refused to give me a wristband. I had to find my friend in the crowd to get my ID out of her bag. I then came back to show my ID and they thought it was a fake and told me they "dont remember my name being that." I was at my breaking point and by this time had missed 30 min of the show. After 5+ years of attendance and $1,000+ spent, I will not be coming back to the Fox. Despite the good shows that roll through here, the horrible treatment by the staff is enough to stay away.
This is almost an ideal venue, as far as Im concerned. Its size is small enough to give a sense of intimacy but large enough to attract some really great musicians. Ive been frequenting it since high school and have seen many, many shows here, and Ive never really experienced bad sound. The space has good energy and the musicians tend to create great music. As Ive gotten older, the acts that come through are less appealing than they once were, and I do find the college-heavy crowd to become a bit tiresome at times, but its The Hill, so what do you expect? Benches along the walls provide a place to rest, but the mostly open, multi-level floor provides many different perspectives--both audibly and visually. I have generally had good interactions with the staff--they are pretty short at first, but if its not too busy, you can generally chat a bit and subtly make the point that youre not young and stupid. I have seen them be unjustifiably rude to a few customers and Ive seen them kick out people who were minding their own business (possibly they got confused about the identity of some people who got rowdy...). I have only good things to report about my interactions with the management--one time they let me in to see a band I was very excited about even though I wasnt 21 and it was a 21+ show (albeit with big Xs on my hands and sincere promises not to try to get a drink). Really love this place.
been there twice now, there will not be a third. first time the show must have been oversold by 200 people, could not move at all. second time I went to the box office across the street cause i needed several tickets and did not want to pay the 3.50 service fee because the lady on the phone said there is no fee at the box office. not true, fee is the exact same. after being the only person in line and the guy behind the desk was on the phone for about 5 minutes he said it would only be a one dollar fee at the door so we should just wait. not true, fee at the door was 50 cents less. from the fox theater website: "Service fees differ depending on where you purchase your tickets. It is most expensive to purchase tickets in advance via our website. It is slightly less expensive to purchase tickets over the phone or in person through our Box Office, and least expensive to purchase tickets in person at the door the night of the show. A Service Fee of only $1 is included in the ticket price when you purchase your tickets at the door the night of the show." none of this is true. the tickets were 12 bucks, 3.50 service fee online, at the box office, and a 3 service fee at the door. liars. security is rude, staff was rude.
I had waited since 2009 to see one of my favorite bands The Ozric Tentacles finally come back to play in Colorado last Saturday. After finishing my second beer of the evening, a 20 something year kid comes over to my friend and I and forcefully escorted me out for what he called excessive drinking?? Moments before the band went on-stage! Staff refused to identify themselves or let me speak with a manager. Not to mention the other patron who I saw puking in the bathroom was allowed to stay in the venue while I was being removed. I cannot begin to explain the amount of anger and sorrow I now feel for missing possibly the only opportunity to see this band. All because of public profiling and bad judgment from the staff . Very unjust system you have in place at your theatre. With a bit of research on the Fox you can find that this seems to be a trending issue. Especially if the venue itself has over sold the show. The rude and uneducated staff will remove people just because they are at capacity and use the excuse of "your intoxicated get out." I will not be returning to this venue ever again! I will not allow them to ruin another milestone in my concert going career.
If you ever go to the Fox Theater make sure to stand near the middle and towards the back for the best sound. Ive never been to the Fox Theater before but have been to every small venue in Denver. I was at the front left and during the entire show all I could hear was the one speaker they have at the bottom of the stage. I couldnt hear the singer, drums, or anybody for that matter, just the guitarist on that side of the stage. I went to the back/middle of the theater (unfortunately giving up my front row spot that I waited outside 2 hours for) and could finally hear the rest of the band playing versus just one guitarist the entire time. This couldnt have been the bands fault as it was the theaters speaker. As others have said as well, staff was rude but it was a Friday night and probably didnt want to be at work (big surprise).
My roommate and I went to the fox last night and were enjoying ourselves for the first 5 minutes. Dancing and having a good time close to the front of the stage. All of the sudden, a security comes up to us, rips us out of the crowd and kicks us out for sharing drinks. I understand that if we were its a valid reason, but we didnt do anything wrong, and no one gave us a chance to say anything. We spoke to two managers and they were both extremely rude. I believe his name was Chris, told us that he didnt want two paying customers like us back at The Fox. Its unfortunate that security on massive power trips have to ruin it for everyone. I was looking forward to the show, but will never waste money at the Fox again to encounter another possible miscommunication.