|Address:||100 Universal City Plaza, Universal City, CA 91608, USA|
Brian B Winchell
few could walk away not complimenting the experience from a technical and design point of view. Its nicely done, very comfortable -- But where is the GUEST SERVICES that we are paying for. Stale barely warm popcorn that is all self-sevice, then where the f- do you get your drinks? that go with the $20.00 Popcorn deal -- Oh, you have to walk across the entire popcorn cafeteria to yet another wounded employee that really doesnt want to deal with people --- to hand you a cup and point to the SELF-SERVICE counter again. I guess we really have come to the reality that all our young people just use their thumbs and fingers to communicate and poof they get a pay check for doing so. Where have all the VISTA theaters gone? Im sure it takes the next 5 years for a family on vacation just to pay off their mastercard charge to take the kids to the movies. For 2 Sr. Adults to go see a basic movie - and SHARE a drink.... $60 - $70 and thats NO CANDY..... MY ADVICE... stop by the .99cent Store stock up on the candy. You can get 5 boxes of the same candy for the price of 1. And since you have already self-serviced your establishment --- downsize on your over paid, unprofessional and extremely unfriendly staff -- Management and down... Just TOO MUCH of a rip off and TOTAL TOURIST TRAP --- Sickens me to see the gouging, but hey Thats Hollywood for you!!!!
The IMAX seems huge, even though other screens in L.A. are larger, but perspective from the small seating area (capacity of only 280) makes the screen seem so much bigger say, for example, when compared to TCL Chinese Theatres almost 1,000 seat capacity. Each of the redesigned theaters have been upgraded with reclining seats, Christie RGB Laser projection, Dolby Atmos immersive surround sound and Christie Vive speakers, and state-of-the-art screens. The IMAX theater has been upgraded with a new next generation 4K projection and sound system. Theres also a new bar on the second level of the theatre. Mind you, ticket prices are high too. Regular price for a ticket at the IMAX theater, no 3D, was almost $25. I had T-Mobile Tuesday deal that made this experience available to me. It was awesome, but I wouldnt pay that much of not for T-Mobile. Im unsure, but it was raining and after 10 PM and no one was at the parking gate entry, so parking was free, though its normally $5 after rebate at the theater. Maybe after 10 its simply free since other than AMC and a few bars, most of City Walk is closed.
Its not 1993 anymore, the year it was built. AMC at Universal Citywalk is now a temple with 19 entrances, each passage leading into black caves that almost feel like their own screening rooms - which they are. From the 2007 remodel, stadium seating remains - roomy and staggered with balcony. Included now are reserved seats - luxurious, reclining cushions with foot rests. The Market Place is like shopping at Whole Foods during lunch hour, not at all like the traditional concession stand. Sound and picture are top-notch. $20 parking with a $15 rebate when you buy your tickets. (Dont bother to call, theyll send you online.) 5 stars for a one-of-a-kind experience thats hard to beat...except for the admission prices. POST SCRIPT: There are some unhappy faces on fathers who bring their families to Citywalk for dinner and find the prices unaffordable. We met them on the elevator going back to the parking lot, looking for another place to eat. One less star for their experience.
Victor J Garza
AMC theaters are normally pretty good, and they should be considering tickets cost an average of 15 dollars. A plus about this theater is parking reimbursement. They will reimburse you 8 dollars making parking 2 dollars, which in LA is a bargain. Another thing I like about this theater is that fact that is the last true IMAX screen available in the LA, aside from the one at the California Science Center. One more thing that is a plus to this theater is reserved seating. Reserved seating isnt available for all screenings, but enough to keep me coming back. I hate having to get to a theater early to stand in line in hopes of rushing past a slow old lady to get good seats. Reserved seating makes the entire movie watching experience so much better, and this theater offers this blessing.
HORRIBLE MANAGEMENT ! First off their useless multi-million dollar refurbishment is complete sh** .I cannot explain to you how much the over all "vibe" of this place has changed .It went from family friendly and busy all the time and laughs all around to this theater is now only for posh rich people and how dare you bring your children ,we are the number 1 theater in the world "that is literally what i was told by management when i went in for my job interview ".They upped the price of regular tickets to $19 plus $20 parking so their alone your spending $40 for 1 person for 1 person .Talk about ridiculous ! Went in for a job interview and the managers were extremely rude and condesending towards the applicants .Horrible over priced theater .Go to Arclight or Cinemark !
I dont know if its the biggest IMAX theater in LA, but Id be surprised if it wasnt. Saw "Star Trek Into Darkness" here, and it was amazing to behold in this theater. One of the best movie-going experiences of my life. Well worth the $20 tickets, and thats saying something. I hate paying that much for movies, but you are actually getting your moneys worth here. Plush reserved seating, and the best surround sound Ive ever heard in a movie theater. Very clean, and since theyre employed by Universal, the staff is a step above other theaters. Just heed the advice of the other reviewers, and dont bother buying food at the theater. Its not bad food, just overpriced. Save your $$ and go to Gordon Biersch or Bubba Gumps after the flick.
I can not believe that i am writing a review abot movie theater employees and "rent a cop" that disnt know how to handle the siruation that was nothing and excalated to a WWIII because of the employee that was nor honest. In for 20 min and we get an asswipe coming to me and telling me to put my phone down cause the light on my phone ( on the lowest btw) is distructing others. We were watching the cartoon btw with the kids running around and svreaming lowdly without him saying anything.to the parents!!! SMT !!! And the wanna. E sherif couldnt ileven handle the situation and kept saying he is calling cops on us ... way to go America so much for tge freedom the Police power is real!!! Way to go
Universal Citywalks AMC is such a love-it-and-hate-it affair that you have to really under go only in certain circumstances which include - youre already at Citywalk and wanting to see a movie or you want to see a legitimate IMAX movie screening. So why avoid it otherwise? One, you have to deal with the parking situation where youll have to pay the normal theme park/Citywalk fee of $10+ and have to go to the theater to get a literal $5-$7 refund depending on the deal going on. Next, youll deal with only two big theaters within this AMC with the rest being really small and dirty. Finally, its overly busy with an understaffed personnel and a lack of much coordination.