|Address:||799 Foothill Blvd, San Luis Obispo, CA 93405, USA|
|Working:||11:30AM–6:30PM 11:30AM–6:30PM 11:30AM–6:30PM 11:30AM–6:30PM 11:30AM–6:30PM 11AM–6PM 12–5PM|
A Private User
Worst fish store I have ever dealt with. The employees do not listen and seem to have little interest in being helpful in any way which is interesting for a small store that probably doesnt make much money in the first place. Specifically, Chris and Mike are horrible representatives and if they were my employees, I would fire them both immediately. Mike was extremely rude and dismissive on two separate occasions while Chris pretended to listen and apparently wasnt listening at all. I normally prefer to give business to locals rather than to corporations, but I have to say that the level of customer service I have received at both Petco and Petsmart is far superior to the service I have received at Tropics. Dont waste your time, your money, or your breath. They wont listen to you anyway and you will probably end up as frustrated as I am, or worse. Save yourself the stress and work with another store that actually knows what they are doing and probably has less inflated prices too.
Wanted to give my kids a pet and what better pet than a fish. Went in the store looking to start small and thank god they have sells people that are helpful and knowledgable. They save me a lot of money and started me out right. I am back to upgrade to a bigger tank from 8 to 30 since my kids did not kill any fish, now the price goes up but the staff is so helpful they save me a lot money again. I wish they had a bigger store but know SLO is high rent. Great job Tropic for the second time visit.
Great fish store! The staff is super helpful and nice. They get lots of fun and unique fish in, and its evident that Paul puts lots of thought into the items he stocks. They are always happy to help and will even test your water for issues. If you are looking for something special, just ask and they can often order it for you!
Great store and very educated staff. Willing to help with any questions or concerns. Has a great stock of corals and fish. Ive never seen any of their tanks dirty or dead fish. They know what they are doing. What a great store for our community of both Salt Water & Fresh Water enthusiasts.
A Private User
BEST fish store around. Great selection of fish, inverts, and corals. Good prices and the staff is helpfull and knowledgeable. As a veteran hobbyist of over 25 years I have experienced a wide range of fish stores and this is one of the best
My favorite fish store. I run a fish tank at my school and tropics always helps with any questions a novice like myself has. They just expanded and everything looks amazing. Great selection with new fish almost every week.
Fish seem like they cost more than other places, I also was walking around looking for stuff and no one said hey or asked if I needed help. Not a big deal, but the guy working wasnt super sociable or anything.
Tropics has helped me convert both of my freshwater tanks from basic plastic stuff to cool planted tanks. They really know their stuff and they have ordered in special fish and snails for me.
The best fish store in SLO county, Tropics boasts knowledgeable friendly staff. If they dont have something you want, theyll try to get it in, and they dont guilt you about trade-ins.
Poor selection of corals & fish and almost all are overpriced. Fins & Critters in Santa Maria has a far better & larger selection of fish and corals as well as other aquatic supplies.
i got ich from this store. i used to trust then but now i will never go there again. tanks in store are dirty and plenty of dead fish floating everywhere.
The people at Tropics have always been helpful and informative. If you have a problem with anything they will do what they can to fix it.
Absolutely love this place! Very knowledgeable and always healthy fish. Wont go anywhere else. Even though its 30 minutes from my house
everythings extraordinarily overpriced, 2 or 3 times more expensive than fish in other stores, will definitely not going back.
Very knowledgeable employees who have the experience not the best pricing but its good enough still a great store
Great store, have always been very happy with the selection and customer service.
way over priced and do not honor sales they have on facebook!
Great staff - friendly and knowledgeable. Good prices too.
Their stuff is top of the line. Their advice is priceless
A Private User
They have a lot of cool fish and corrals
Friendly knowledgeable staff