Dominion Arts Center
| Address: | 600 E Grace St, Richmond, VA 23219, USA |
| Phone: | +1 804-592-3330 |
| Site: | dominionartscenter.com |
| Rating: | 4.6 |
Location
Photos 100
Reviews 34
RO
Robert Garcia
On December 26, 2015, my family and I had purchased 5 tickets to an evening performance. There was an extensive and involved ticketing process with several email and phone interactions. We arrived about 2 hours early for a dinner and happened to walk by the theater approximately an hour and a half before we were scheduled to pick up the tickets per their instructions. We found a PAPER sign stating that the theater was closed and all performances had been re-scheduled for...some reason. We still arent sure. Ok, you say as you continue to click through Richmond CenterStages poorly designed website. I am willing to tolerate the risk that the event that I am spending hundreds of dollars to attend may cancelled for ambiguous reasons at the last minute. Surely, if a large institution in a major US city cancels a major event with no electronic or telephone communications to their patrons, they are willing to refund the price of my tickets? It would be ridiculous to expect them to argue that they will not refund any tickets, and that the holiday season tickets that you have spent hundreds of dollars to acquire are basically useless until the next time that you can gather the five attendees. It is ridiculous, and it is the Richmond CenterStages policy. Buyer beware, and please remember to try to patronize arts institutions who take their customers and patrons seriously.
ST
Steven Caldwell
On August 8, I purchased tickets online hat were labeled VIP and the tickets I printed were also labeled and designated VIP. The tickets are to an event to be held at Carpenter Theater in February 2017. Today on August 11 I received an email and more than 1 phone call stating that the tickets and offering were not VIP tickets but for a significant amount of more money, I could have VIP tickets. In fact, the email requested me to discard my tickets and reprint them so they would not read VIP. At first this seemed like a scam, and in fact I am not convinced otherwise. This sounds just like a "bait and switch" scheme that you would expect with a different type of business. Tomorrow, I will refer this to the Richmond BBB to see how they suggest resolving this. Does anyone have better ideas? 10/22/2016 POST - Upon filing a complaint with the Richmond VA BBB, I received a call from a the manager of the Carpenter Center. She apologized for the miss-hap with the tickets, promised to issue the correct tickets as we made the purchase for and we eventually received the correct tickets in September. I commend the take-charge attitude of Ms. Vogt and correcting a mistake that happened in her absence. WELL DONE!!
KY
Kyle Rudnick
Dont listen to the bad reviews. I come here more than once a month for either the symphony or a show. The staff is very helpful. The theatre itself is absolutely beautiful. Parking is like any downtown parking but, really, five bucks for a spot in a garage is a bargain compared to New York or Philly. I normally park on the street just because its free, I know the city well, and Im young and dont mind walking two or three blocks. The restaurant choice around the theatre is a little poor. The best places though would be the Penny Lane Pub, The Capital Ale House, or the Trevis (which is maybe eight blocks down). Dont be afraid to come here, the shows are always awesome.
ME
Melissa Miesner
Absolutely wonderful! Our family saw Sesame Street Live at the Carpenter Theatre. This was our sons first experience with a live performance of any kind. The show started right on time, the attendants were so helpful and patient, and the theater itself was beautiful! The staff truly made this such a great experience overall. Everyone was so incredibly helpful and kind. Honestly, this was such a good experience that we are looking for more shows that our family will enjoy. We will be back!
MI
Michael Beck
We bought 6 tickets to a international comedian, 3 of us ended up with seats with an obstructed view of the stage. Additionally, the acoustics in the theater were terrible. We had a hard time following along several parts of the show. Crowd flow during intermission and after the show was a mess as well. Would not recommend this venue For $70 per seat we wouldve bought a lot of pay per view with better audio-visuals
CH
Cherye Paulson
The Dominion Arts Center, formerly known as the Carpenter Center, has been a Richmond fixture for a long time. Whether youre here for a ballet, musical, orchestra concert, forum, or even dance recital, its a beautiful and comfortable venue for all types of events.
PR
Prashant Bharadwaj
The theater is only of the best in Richmond. It is new and clean, well maintained. They do host good shows. Deals are sometime very good. Seats are a little too close in the front rows. I am 57, and I find it uncomfortable.
MI
Michael Arsenault
This is an excellent place to see a performance. It is small and intimate, but beautifully decorated with attention to detail. The seats are very comfortable, and I dont think there is a bad seat in all of the theatre.
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Linda Pettitt
Love ballet, musicals, etc. Remodeled facility. Truly an amazing establishment. Very pleased Richmond is blessed with a venue which provides opportunities to experience culture & the arts. Bravo!
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Annette Clark
Ushers very unprofessional. I had a fall there and none of the staff asked if I was okay. The audience members helped me up. I wrote an email, and I still have not heard a response.
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Taliah Connor
I recently had a show at centerstage through my school and I really enjoyed performing here. Everyone was so nice and polite and the theatre itself was just beautiful !
WA
Waldnilso Dourado
The Carpenter Theater is the perfect place in Richmond to watch a show or simply the symphony. I come here every December to watch Handels Messiah.
DA
Dan Ridenour
I never saw it before the renovations but now this place is beautiful. I went to see the Nutcracker and it was a very good performance.
CL
Cliff Meyers
Beautiful venue. The balcony seats give a great view of the stage. Saw the John Williams concert here last week and it was excellent!
RO
Robert Gluck
Very well managed. Seats are wood and batting, small and uncomfortable, however the view from anywhere in the theater is excellent.
KE
Kevin Rudnick
Beautiful venue! Staff was very friendly and helpful and I couldnt take my eyes off the decor.
NI
Nick Brooks
Great venue and great variety of shows. Drink before you go, adult beverages are very pricey
MA
Malik Mask
Parking was a bit difficult but thats typical Richmond. The inside is beautiful though
BR
Brittany Carter
Weird venue for a concert. I imagine this should be used for plays and similar events
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Bri Gray
Nice building great performance, but your staff treats certain "guests" differently.
CR
Crystal Cowart
One of the most beautiful venues Ive ever been in. The acoustics were amazing!
AM
amber haley
Really pretty inside and reminded me of Broadway. The music was so ooo pretty
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shawnandlora estes
Amazing experience. Its a gorgeous building. I highly recommend going there.
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Wouter Deconinck
Beautiful theater, with great concerts (for example Richmond Symphony).
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Teresa DiServio
This place was great! An intimate atmosphere, with a smaller audience.
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Renea Gentry
The auditorium is simple beautiful and the seats are very comfortable.
MA
Matt Looney
Where the performing arts in Richmond live. Always a great experience.
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Xenophod X
The renovation looks wonderful. The staff is gracious and kind.
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Lani Bostick
Gorgeous theater. Wish we were closer to attend more evens here.
DA
Dance Crazy St. Clair
have u guys heard of kidz bop kids well they performed here
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Isaac Taylor
Super cool old theater. the renovation is awesome looking.
TY
Tyler Young
Nice theater. Really cool architecture inside and out.
EL
Elaine T
Had an awesome time and the staff was very polite!
GA
Gary Seeley
It is so clean and everything is so fresh and new
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