Prairie Wind Casino & Hotel
| Address: | 26 Casino drive, Oglala, SD 57764, USA |
| Phone: | +1 605-867-6300 |
| Site: | prairiewindcasino.com |
| Rating: | 3.9 |
Location
Photos 100
Reviews 41
TO
Tom Horn
Stayed there for two nights in order to travel to see the total eclipse on 8/21/2017. The room was decent-to-nice, and the front desk staff was helpful. However, while we were traveling to and from Casper, WY on 8/21, our room was cleaned - and a $50 set of Bluetooth earbuds, along with their charger, was stolen from our room. I didnt leave this review until I returned home just so I could make sure that the earbuds had not somehow fallen out of our luggage en route to the hotel. Steal my stuff, and you get a one star review. Plain and simple. TL;DR: Avoid this place. Someone on the staff is a thief. Your valuables will be stolen if your room is cleaned during your stay.
EL
Elijah Rieken
Went with my grandpa and had the worst experience in my life. If you hate life go here, if you care about yourself go to any other place. I waited over an hour for a club sandwich that never came. They were very rude to me when we left our driver said they made a sandwich for me. I ate it and was food poisoned! The card games are supposed to start at 2pm sharp, they dont staff was lazy and rude. The staff explained they ran out of cards! Your a casino if I have to bring my own cards Ill stay at home. At least at home I wont be poisoned! Terrible time will never go back BOOOOOOOO HISSSSSSSS
ST
Stacey Rorie
Been here for a long term stay, 6 weeks, cant stand the mobs of children running up and down the halls all hours of the day and night, filling the pool area with constant screams and garbage. The maids only clean 1 or 2 days a week and only if you beg and the room still wont be vacuumed, only the things you specifically asked for will be done. No discount for extended stay so there is no excuse. If there was anywhere else I would change but am stuck for work, so I guess the up is it is better than sleeping in my car!
DO
Donnie Glen
Save your money if going in to the Casino, horrible payouts, Played many different slots, good luck hitting a bonus screen and IF you by some miracle do enjoy your $4.00 win on a $2 bet. This was my 2nd time here and both times no one appears to be enjoying life, not 1 smile to be seen.. Hope they realize one day the more fun people have the more money they spend!! When the reviews get better maybe Ill stop back.
ST
Stacey Rorie
OK place. Only place to stay on the area, but very loud. Lots of small children running up and down the halls, noise all night long. Stayed here long term for work and was very frustrated at inconsistent housekeeping and noisy children who are not supervised taking over the halls, pool area and gym. Cant use the gym, most of the equipment doesnt work and what does always has small children playing on it.
MA
Mark Kinslow
They advertised craps at 2pm-5pm on Fri, Sat and Sun. So when we got there the table was closed and never open it, and said they didnt know anything about the advertisement. When we went to eat and there was bugs in the Indian taco (twice) service was very slow for it being nearly empty.
NI
Nick Scurra
Good place all the way around, location is challenging. My phone has no service here so you live it or dont. Gambling is good for $50- $100, above that your not likely to win. The restaurant is really good one day and barely good another day.
CA
carolyn seward
nasty! We got the most expensive room and we were eaten alive by bed bugs! When I called and complained the front desk girl giggled and said "yea we have had that complaint"!
JD
JD Mesteth
Hotel is ok. Got a swimming area and a weight room. Casino is cool they always have up to date machines and old school ones for the older folks
TA
Tad High Hawk
Casino is great. Restaurant not so much. Food is cold. Asked for extra crispy bacon got raw bacon. Asked for another one, still raw bacon.
MO
Mollie Magdaleno
Your customer service sucked!!!! Had to ask several times for one item and never ended up getting the extra pillow I wanted
FR
franchesca lucas
Eye travel all life 2 get ware eyem going. Tha roomz r wonderful just like tha dream of wonderland. Good business.
GL
Gloria Klomsten
I have stayed there twice since March. Room was comfortable with great rates. Housekeeping could be better.
YO
Yoga Bud
Friendly efficient and principled staff. Had a great room. Restaurant was in casino. Good room rate also
TA
Taylor White
They all were very helpful and were very concerned with my needs. I thank all of the staff.
CE
Cesar Rodríguez Becerra
The rooms are in really bad shape. The bathroom was not clean when we got the room
BR
Brandy Anderson
Small casino. Only a few card tables and the dealer wasnt very friendly.
RH
rhtaylormade1982
Great rooms, fun casino nice payouts, and wonderful food and people.
LU
Lux Hawk -da melonman
its ok however i got a rash here today our room were dirty
BL
Black hills metal buyers
What a dump! Bring bug spay if staying at hotel!
BO
Bobby Gonzalez
Its really nice they are really good people
GL
Gloria Klomsten
Good is good but service could be better.
GA
Gabrielle Fights Over
Large area, many machines, new and large
SC
Scott F
The blackjack dealers are really nice.
LO
Lori Mesteth
Its nice and warm with friendly people.
AL
Alexandra Watson
Great rates on rooms. Dig the casino.
DE
Denise Mesteth
very nice and clean. Great staff.
EL
Elena MatoTamaHece
spending the night with the kiddos
EA
Earl Fenton
Winner winner chicken dinner
DA
Dan Frye
Great place to lose money!
NA
Native Pearl
Excellent stay on a budget
CA
Carrie Gramling
Great rooms and fun games
DA
Darren Kennedy
Food and gambling
DO
Donald Blakey
Very nice clean
RY
Ryman LeBeau
Quiet location.
CO
Connie Knodel
I Love It Here
JE
Jeff Youngblood
Not a gambler
CO
Connie Kellogg
Nice place.
DA
David Adair
Nice place
BE
Bearshirtrudell Bearshirt
Nice
MY
Myrt CedarFace
Win
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