Blue Reef Aquatics

5960 Losee Rd, North Las Vegas, NV 89081, USA

Address:	5960 Losee Rd, North Las Vegas, NV 89081, USA
Phone:	+1 702-252-7333
Site:	bluereefaquatics.com
Rating:	4.2
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–5PM Closed

Location

Photos 88

Reviews 5

Luis Baldomero

Seems like the owner is a racist, due to my experience and reviewing all the other bad reviews that happen to be from other non- Caucasians. Ive been in there twice with my boyfriend and both times was followed by this short young Caucasian female who makes it very obvious that she is following my boyfriend and I. My boyfriend would ask her questions and she would barley answer them, I felt uncomfortable the first time I went but didnt make much of it; typical ignorance. I went in there yesterday and the same thing happens, we walk in and its the same girl again and the owner who was eating at the front counter (totally unprofessional) she was standing there just smiling and chatting it up with Greg I believe is the owners name. As soon as we walk in she starts to follow us and asked us if we needed any help and we told her "we were in the neighborhood and wanted to stop by" she begins to follow us and feeds the fishes ( I dont know if its diversion just so she can pretend like shes doing something while watching us) This store isnt big at all, so there is no need for someone to be following you and standing right next to you everywhere you go. The store is clean, they have an okay selection of fishes and corals but the prices are a bit pricey. We ended up buying a 2 snails - my boyfriend would ask this young lady a question and she would barley answer then in full sentences (very socially awkward girl or just awkward around Latinos - but in her mind Im sure she thought we were Mexican) As we leave Greg was doing a water change and my boyfriend says "doing a water change? those are always fun to do" the guy doesnt even look at us as we walk by and murmurs some baloney as we walked out the store. What an experience, I wont be going back and I wont be recommending this place...EVER

A Private User

Store is amazing; bright clean and easy to navigate. For Vegas, the prices are good. They gave me a 20% discount for buying multiples which I didn't know was there. (makes me wonder if all customers get that all the time because it wasn't advertised like on some items) The store was busy (about 10 people) when I walked in which is good for the atmosphere but bad for customer service since there were only the husband and wife working. I drove 30 minutes from Summerlin to check out the store. Most places in town, even the way overpriced Atlantis will acknowledge your presence. I consider myself an average hobbiest and like to make choices where I buy not only by price but also by service. At least on this day, the service wasn't there. I was in the store for about 20 minutes and the (I believe) owner Greg not once made eye contact with me or said hello. Even on my way out the door with $40 worth or merchandise he was walking back in and I could have been invisible. When I go to a fish store I like to chat....about fish! No pointers or opinions today. When I flagged down the lady to help me I tried to compliment her on the beauty of the store and I felt she was very short with me. I will go back in the next couple weeks, but perhaps they need a little help on busier days or take the little extra time to at least say hello. If I feel the cold shoulder again then I'll have to order from Dave at Beyond The Reef. Dave may be bi-polar, a little odd and at times too talkative, but thats better than the alternative........UPDATE....Mike who gave Blue Reef a 1 star is full of poop. My real name isnt Carl. Lol

Eryan lloyd

this place service is garbage the younger people there are a little helpful when you can talk to them but this guy greg & his wife are very rude & mean they sold me a crab with two legs (which is not the problem people make mistakes) then sold me a hermits crab with no hermit crab inside the shell but the last straw was when they sold me a fish with a big cut on the side(I didnt see it at the time because i had brought four fish that day all from them ) then when I brought the fish back just to exchange it she said that she check the fish before she give it to me lol (just like the hermits crab she said she had check too now this is the problem I do not do business with people that are liars)..... look i spend hundreds of dollars at this place I will not lie about a five dollar fish (I dont have time for that ) That when I realize these people at this fish store look for there sick or damage fish to sell to me ...if greg & his girl wasnt at this store it may be ok but not with their rude service the guy greg when I brought the last fish back throw the fish at the ground and killed it(if it didnt die I bet he put it back into the tank for someone else to buy) if I had wanted to killed it I could have done it myself if thats what I wanted done to it he better have my new one in 3 days like he said or im going to throw his as to the ground after I get this fish I will never come back here again

Addley Check

You know, I am kinda frustrated with these folks. I like them and they have always been friendly with me though it does take a bit for them to warm up to you. The store is clean especially the tanks which are normally well stocked. Yes they are more expensive than others but they are convenient for me. However, coupled with the fact that I have absolutely no luck with their fish stock and they offer ZERO warranty compared to other Vegas stores that give you at least a 24hr warranty - I will now dedicate my spend for livestock at other stores. I test my water parameters and let them test it in the store as well and they say all is well - YET! In the past three months, many dead chromies that dont last a week, two dead clownfish that didnt last two days, and today an Arrow Crab that didnt last 45 minutes - I dont know what to say. All my other stock from other sources seem to flourish and while the money outlay is one thing, I feel that if youre going to take these critters out of their natural environment, the least you can do is do your utmost to maintain them, after all they are totally dependent on the tank owner! This is simply my experience, however, the lack of luck buying expensive saltwater critters hurts the wallet and I will have to keep shopping at other stores that I have better results with. Your experience may be better and I hope so.

Lvarc 495

I drove across town twice in the last 2 weeks to look around, ask questions and buy a few things. Both times I was greeted almost immediately and asked if I needed help. First time I bought a couple of water pumps and the guy I am guessing is the owner went way out of his way to explain what I really needed, even told me ways to save money. The second time I went in, just yesterday I was greeted by a younger employee and though he didnt have the answers I needed was friendly and kind. He handed me off to a lady I am guessing is also the owner. She was very knowledgeable and I felt very comfortable explaining where I was with my new tank. She helped me select a clean up crew, and a Barbershop gobie - shrimp pair that fit the needs of my tank... NOT what she could push off on me to buy like another LFS I had gone to. Personally I though the prices were extremely fair considering the cleanliness, presentation and selection of the equipment, corals and fish! Thank you Blue Reef Owners and staff, I will be back.