Address: | 44843 San Pablo Ave, Palm Desert, CA 92260, USA |
Phone: | +1 760-568-6133 |
Site: | zenaquatics.com |
Rating: | 4 |
Working: | Closed 12–5:30PM 12–5:30PM 12–5:30PM 12–5:30PM 12–5:30PM Closed |
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A Private User
This is a decent fish store that has good potential but suffers from an attitude problem. They must do the majority of their business in installation and service of aquarium systems because the store is not a very friendly place to be. It is dark, and packed full of gear. They DO have some nice displays and a decent variety of livestock which appear to all be in good health, However they only cater to large Salt Water systems. If you dont have $200 to spend on a coral colony then dont bother walking in. The only staff Ive seen have been comprised of younger kids that dont really seem to have time for anything, although they dont appear to be that busy either. Theres been several occasions where Ive gone in and spent upwards of 30 minutes in there browsing before I left and have been pretty sure the staff never noticed there was a customer in the store. The few times that I have spoken with staff there I had to approach them and ask very direct questions which were in return, met with very short, direct answers. No one even says hi. If you want someone to come to your house and build a display for you so you can look at something but not have to learn about it at all, this may be a place to visit. If your interested at all in the aquarium hobby and have your own plans and opinions these people seem to be more of a hindrance then a helpful friendly place. Maybe some new staff or training and a different business strategy could prop this place up, But I dont enjoy coming here.
SH
Shelby Pizano
I love coming here! They always have exactly what i need and their prices are amazing!! Everyone that works there is friendly and VERY knowledgeable! I have been going to them for a couple of years now and have never been disappointed. Their Fish and Coral are always very healthy and always last. I would definitely recommend checking it out!
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Michael Esser
Good high end products. The fish and coral are healthy. If they dont have a specific product I need, its never been a problem ordering it. The pricing is fair and the display tanks are awesome to check out! The staff has always been helpful and is knowledgeable about the product. They are definitely headed in the right direction.
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Gun TV
The store is great.. I think it might be the oldest aquarium store in the valley.. I have been going to it for the past seven years. If you show loyalty and they get to know you they give huge discounts ... Jp is the fish guru and can answer any question.
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Albert Escalera
Bought my tank here because they are very knowledgeable and were very patient with me since it was going to be my first salt water tank . I have been back since to learn what i needed to do to add coral . They have been fantastic
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A Private User
^^^^^agree 110%