Pisces Reef Fish Emporium, LLC

9326 W Sahara Ave, Las Vegas, NV 89117, USA

Address:	9326 W Sahara Ave, Las Vegas, NV 89117, USA
Phone:	+1 702-431-2370
Site:	piscesreef.com
Rating:	3.8
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–8PM 11AM–8PM 12–5PM

Location

Photos 100

Reviews 7

Paul Sam

I decided to put a 50 gal fresh water fish tank together and was reading yelp and came across Pisces Reef Fish Emporium among others and decided to give them a try. Best decision I made because I wont go anywhere else now. They have a crew there that was terrific from the minute I walked in. We discussed what I was looking for and that was to build me a 50 gal tank and Stand and needed help with plants and ornaments. We spent time together and asked questions about the different shapes and sizes of fish tanks and I ordered the tank and stand right then after spending about an hour talking with them. I havent had a fish tank in many years and really needed help and they were right there with multiple suggestions leaving the choices to me about tanks, stands, plants and ornaments while we walked the store. I must have called them four or five times and was always greeted the same way and then their were times I stopped in the store and it was packed but I was always acknowledged with a smile and a friendly hello and told someone will be with me in a minute. Shawn was the greatest with that smile and you always got the feeling whatever you ask or wanted the answer was yes and he may it happen. By that time I knew them all. Well this week the day August 29 2015 my tank was set-up and me my two cats and wife sit in the den and just stare at it. Its like you cant leave the room its that beautiful and theres no fish yet. We cant wait for that to happen. Eric set the tank up with the help of Chuck and Eric will also be the maintenance man for my tank and the young man knows his stuff as they all do. He will come twice a month to make sure its all good . Within the next week or so Eric will stop by to make sure all is good to add a couple of fish and after that maybe 6 to 8 weeks Ill start filling it little by little with the type of fish I want and with Erics help it will be a moving master piece. Pisces has a large and beautiful selection of Freshwater and Salt water fish to chose from. If your starting an aquarium or just adding another one or need fish or supplies just stop by and see if what Im telling you isnt true. Thanks, Daman Eric Shawn Owen Chuck For everyones help and kindness. They always make you feel its great to see you. Paul

Growog

BAD SERVICE, SICK FISH, BAD MANAGEMENT, THIEVES I bought a arowana and a couple cichlids from these guys and when I got home from the fish store the arowana seemed lethargic or stressed possibly from the ride back home. After acclimating the fishes to the tank I released them to the water. The cichlids were fine but the arowana was not swimming. It was just drifting along with the current in the tank. I feed the fishes but the arowana didnt eat. The following morning less than 12 hour after buying the fishes the arowana died. I called the store and they said to come down and bring the fish and a water sample and well take care of you. I get to the store and they test the water sample and examine the fish. After 10 mins they come back to me and say they cant refund, replace, or give me store credit because my nitrate levels are to high. I asked to see the test and my water sample was not far from their water quality. It was a half a shade darker green than theirs and he said it should be in the yellow for optimal levels. Their water wasnt even in the yellow for optimum levels. WTF!!! Im complaining and telling them this is horrible service and I wanted to speak to the owner. They refuse to contact the owner and the assistant manager Damien grabs me and literally throws me out the store. Long story short is that they dont treat customers right and they sold me a fish that died within 12 hours of purchase. They didnt want to take care of me and I paid 79 dollars for that arowana. Not even half reimbursement or nothing.

Jeremy W

I have visited the store often, but never made a purchase until recently. There is always something interesting to see. Cheyne is absolutely delivering the best customer service! He multi-tasked brilliantly. Cheyne assisted a customer via phone, netted some lionheads and picked out some plants for me. He did this smoothly. I then inquired about a fish I had seen months ago and he kindly informed me that he could place an order for me. Today, I picked up my fish "Shaka". In sum, I felt compelled to give a great review because of the outstanding customer service. Great to see the Aloha Spirit brought to Vegas here! Competitive pricing, great selection, personalized service. Check them out!

Marc jacobs

This place sucks and the employees who work there really need an attitude check I was in there for almost a 1/2 hour and never even asked if I needed help, and when I did ask him for help he gave me a very rude attitude asking me do I know what kind of fish I want yet? After he said this I walked out the door never to return again. There are the closest store to my house and have been supporting them even though they always have many dead fish in there tanks, there saltwater is never right for reef tanks and they often have bad attitudes. Also, they are the MOST EXPENSIVE store in town! So if you like to waste money, buy dead fish and get treated bad this is the place to go

Danny Simone

SICK FISH AND HIGH PRICES!! minimal fish selection ( the live ones), little to no supplies and pushy sales people when you can get someone to help you, but good luck with that. One of the employees "Damon" tells me he is the manager 1 week and the owner the next week and then I met the owner Linda the following week. Seems like a whole lot of bull, who is the real manager or owner. Similar to going on to a car lot feeling. Place has alot of show, but lacks the management and employees to make it any better then a petco. Actually Pecto is better! Would not recommend anyone waste there time here.

Trish Harrison

The people here are usually nice but I really am cautious about the quality of their fish or tanks. There is always at least once tank marked "NFS" - not for sale - in their store, and it looks as though their system is daisy-chained so if one tank is sick, they are all sick. The one time I did bring fish home from here my well-established tank broke out in ich. Fortunately I didnt lose anything from it, but it was a pain to treat. So, nice store, nice people, good selection, but be cautious and use a quarantine tank before you introduce to your main stock.

Robert M. loPEZ

Pisces Reef is a awesome fish store, always has something cool to check out!!! Prices are reasonable and Nathan is always very helpful and willing to chat about fish!! He knows his fish!! All the staff are friendly and helpful. People saying it takes to long to get service must have gone in on a busy day, which is understandable to have to wait a bit when the staff is tied up helping other people. Ive gone to big chain stores and not gotten any service plus big chain store people for the most part dont know their fish.