|Address:||2500 W Columbia Ave, Battle Creek, MI 49015, USA|
I have been going to the West Columbia Theaters on and off for about 15 years. I have personally witness the General Manager Steve( he has slicked back hair, a salty personality and heavy set) scream at his employees on a couple of occasions for very very petty stuff. Things like an unbutton button, a small piece of popcorn in an out of way corner. The two times I described above I was with my young daughter and she was visibly upset and ask what did those people do to get yelled at like that in public view. I told her they really did nothing to be verbally reprimanded like that in front of their peers and customers and its just lack of training on the managers part. Managers are suppose to de-escalate a situation and correct the behavior, not escalate and embarrass the employee. I dont know if it was his decision to upgrade the flooring in the entrance area over up- grading the theater seats, but if it was it was a bad decision. I assume this manager is a far flung relation to Bob Goodrich to be put in a position like this with zero or close to zero management skills. I dont know if anybody else has complaints about the seats, but I assume they are from the era of Paul Reuben (Pee-Wee Herman) infamous adult theater incident in 1991, regardless of how old the seats are the do need to be replaced before West Columbia 7 becomes the new "Cheap Seats" Theater of Battle Creek. I see they have already lowered their price, I suggest new management and new seats to compete with the other theaters in Battle Creek, and more social media activity its 2016, bring some life and excitement back to the adventure of seeing a movie in a top notch theater.
A Private User
The staff at the West Columbia 7 are ridiculous when it comes to the patrons using their cell phones during the movie. Every time they seen a light they ran over to the customer and screamed at them. I feel like as long as your phone is on vibrate and u arent making any noise who cares if you send a text, or look online or whatever. As long as u arent talking on it or it is ringing while the movie is going on. They acted like this even before the movie started. I will never go back....
This is the ONLY theater in Battle Creek that I will go to. They have the cleanest facility (inside and out), nicest staff, and they enforce the no cell phone use when a movie is playing (it is rude to see lights come on when you are at the back because someone cant go 2 hours without using their phone). The popcorn is delicious as well.
I THINK THAT ALOT OF STAFF NEED TO START WITH BEING BETTER WITH WHEN IT COMES TO CUSTOMER SERVICE AND I THINK THE MANAGER STEVE M NEEDS TO AS WELL HE IS ALWAYS SO RUDE BEYOND WHAT A JERK IS I THINK HE WORKS HARD AT BEING A JERK I WILL NOT BE BACK ANY TIME SOON AT ALL
There are better options in town. In fact right down the street a new theater opened that is cheaper by a mile, has better seats, and a better screen. This theater is starting to show its age. Has old cloth seats and the screens seem small compared to modern theaters.
This is the best theater in Battle Creek, great service, show times are nicely set up, and the concession stand has tons of choices. Not to mention there rewards system, so you can get free concessions. Simple a great place for datenight or movies with the family.
Excellent Service, Great Concessions! Want to beat the crowds? Weekday movies are the best!!! This is the only theatre we go to. Get the frequent moviegoer card, points add up fast and free concessions are always nice!
Very clean theatre, decent ticket prices. The new leather recliners are extremely comfortable and will make watching films with a long running time much more enjoyable. Advance ticket purchasing is a great feature
Great picture, great audio, friendly staff, CLEAN bathrooms, clean everything! Not to mention, awesome snacks! Great experience, I go to W.C. 7 a lot just because of the quality of this theater. 5/5
Theyve recently updated the seating in the theaters. There are now leather power reclining seats with plenty of space. Its a nice upgrade and I dont believe theyve increased ticket costs.
Great theater, very friendly staff, always clean. UPDATE: 07/16/17 a little over 1/2 done with the remodeling, GREAT SEATING, POWER RECLINING, lots of room. Its our go to theater now!
The theater is currently going through a remodel and I have to tell you Im extremely impressed by the new seats and sound system they put in these theaters. I will be coming back again!
I have always preferred to go to W. Columbia 7 while in Battle Creek. They are the best place to watch a movie. I would recommend this facility over any other in Battle Creek.
West Columbia is our favorite theater. Seating is extremely comfortable employees are very friendly the place is very clean it just makes for a totally enjoyable experience
The new electric recliners are awesome! The new lobby looks great and I hear they are going to start serving beer! This is my choice theater in Battle Creek. Great job!
Denise Mac Donald
Loved the new seating, more comfy than all other local theaters. Bathrooms are really nice and good popcorn. Our favorite Battle Creek theater.
Its ok the price is ok the seats are ok. There are three theaters in this town and honestly I go the the other two when I want to see a movie.
Theatre is great. Good prices. Really need to fix their website though, shows the first two movie showtimes and then its just a blank screen.
Absolutely love the new reclining seats! So big and comfortable! The popcorn is always tasty and the staff is friendly.
It is the best BC has to offer.. although it could use a lot of renovations as it is like walking in to the 80s.
The seats are so comfy and awesome my new favorite movie place WAY BETTER THAN LAKEVIEW MALLS MOVIE THEATER
This was a nice solid place to watch a movie. Nothing special stood out as a positive or a negative.
Chairs are comfy, the popcorn is good but they are a little on the pricey side for the snack bar.
New seating is great- but no free refills on popcorn or pop even with their new higher pricing.
Love the choice of movies, and also have computer to pick seat. Average to high prices for food
Had a pretty good time there ,no complaints they have really cleaned up and service was good
The electric leather recliners ate just awesome very comfortable. I love the remodel.
Love the upgrades to this theater! New recliners are so cool. Staff is very nice!
everyone one is so nice and the popcorns good and you can get extra butter
Love the new Leather Reclining seats and the popcorn is always so tasty..
My family absolutely loves this theater we will Never go anywhere else
Just for all that have never been here they are opean on the week end.
It was a very nice place and cant wait to see another movie there.
Love this place. Go here alot now that the seats are amazing!
Lived the new powered leather recliners! Updates look amazing
Reclining chairs are wonderful and prices are reasonable!!!