Address: | 226 Mt Hermon Rd, Scotts Valley, CA 95066, USA |
Phone: | +1 831-438-3260 |
Site: | cineluxtheatres.com |
Rating: | 4 |
AM
Amañda Gilpata
Assigned seats being mandatory has really become annoying. Sure, if you WANT to pay another 1.50$ per ticket, cool. But what if you are like me and the way you go to the movies is on a BUDGET. I get that Scotts Valley doesnt understand that word a lot, but that 1.50 PER ticket, not per transaction is a little bit of a deterrent. I plan to go places, and plan to see the movies before 12 so I dont pay 10.50 (or 8.50 at Matinee). Having no other option than to use FANDANGO , well kind of sucks. If assigned seating is the option, I think that it should be available to purchase on their website as well. Without the convenience charge. POSITIVE: That being said, I do enjoy the comfortable seats and clean theatre, they do a great job at keeping it that way. have always run into professional and courteous staff and management (with one exception, and he wasnt rude, just annoying) Definitely enjoy not going to Santa Cruz for a movie anymore. Popcorn and Caramel Corn usually fresh and delicious. **ordered drinks a few times, one a mudslide kind of drink, we sat at the bar and drank it while we waiting for the movie, I noticed my cup wasnt absolutely full, no big deal, but I did see the "bartender" take the remaining mix from the blender, put it in a cup for himself that he slyly tried to stash under the counter, even saw another employee come up and take a drink. Must be a common practice, they had a system going. I would be aware Scotts Valley Cinema, that being seen by a health official or corporate... would probably get you some fines or in trouble. Pretty sure you dont condone drinking on the job, regardless of how watered down it is... * note, There was one seat "Barron" and when we (myself and my daughter) were sitting on one of our feet, were flashlighted and told that our shoes would ruin the seats so we needed to sit with feet on the ground. I kind of get this but then, not really. Were not jumping on the seats or grinding dirt in (I mean I WAS sitting on my own foot. If it was filthy, it would be all over me too) and the jewels on the backs of jeans nowadays, or the keys in pockets....it just didnt make sense.
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A Private User
5 auditoriums renovated so far, all a HUGE improvement. Looking forward to the grand finale when well have all 10 up and running plus a renovated lobby/counter/snack menu. The new seats are so comfy you can fall into the movie with no distractions, and it really helps that theres enough aisle room for people to get in and out without falling into your lap. Everythings clean and the place smells good for the first time. New screens & digital projectors mean a crisp image and sound every showing, though a few bugs remained in the system when we saw "Moneyball", but the staff just reset the projector and we didnt miss a thing. Now I hope they fulfill their statement from when they took over the business and really do devote their smaller venue to some of the independent films we usually have to drive a 20 mile round trip to see in downtown Santa Cruz. It doesnt fill me with confidence that so far theyve continued the old practice of booking too many teen date flicks - four different showings of "Three Musketeers" - really? At the expense of worthwhile dramas like "Ides of March" which only lasted a week. A great remodel and friendly, competent staff who are working under less than ideal conditions during the whole process. Bring us more varied movies when its all up and running and this will be the premiere place to see a flick in the whole county.
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Matt Clark
Best movie theater in Santa Cruz County! First-run films, food (and booze!) options, assigned seating, ticket kiosks outside, DBox (if desired), clean restrooms and threaters -- it has it all -- and really great management and staff. Im a huge fan and would comment that to those here griping about beer and wine sales, or "greasy food" menus (like theater popcorn isnt the greasiest, nastiest thing *ever*) and all this stated confusion about assigned seating -- get over your own moral or mental challenges -- none of those gripes has anything to do with lowering the value of the movie experience for 99% of moviegoers and they are a real bonus to most people. ALSO, it needs to be noted here that contrary to false negative reviews here the theater does NOT assign you seats. YOU PICK your seats. Can this be problematic for groups arriving late to get 6, 8, 10 seats together? YEP! But hey - theres a kiosk right out front that works 24/7, so if you plan ahead (or even call the theater) you can get your seats all bunched together. And as one commentator noted the theater management will also either offer a full refund if you, say, have a really tall person in front of your assigned seat -- or simply advise you that once the previews end and the movie starts you can find empty seats you might like better.
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Stirling Lass
Love this theatre! Clean, comfortable, staff is professional and helpful. Management is observed floating from venue to venue troubleshooting issues and ensuring a high quality experience. The assigned seating is actually a great benefit. I always get my favorite seats. The only time I dont like the assigned seating is when planning large group get-togethers. You cant just meet up at the movies anymore; for groups, you have to plan which showing and buy the block of tickets in advance so you can sit together. The café food is upscale such as sliders, wraps, salads, restaurant-quality nachos (not just the usual low quality hot dogs, tortilla chips and cheese), and even their popcorn is better (Orville Reddenbacher) and hot dogs are large and plump, not the small, sad skinny dogs served by other theatres. While Ive never taken advantage of it, they also have wine and a quality selection of beers for those who drink. If you get on the mailing list, you get regular coupons for free or discounted concession items. I much prefer the Scotts Valley theatre goers to the Santa Cruz Cinema 9 movie watchers. The Scotts Valley audiences are well behaved. And unlike seeing a movie in Santa Clara or San Francisco, you can pretty much always get a seat, even if you do not plan ahead (no huge crowds).
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Jill Hitchman
This is my first choice in theaters. PROS: Local. Remodeled. New, spacious, leather seating with reclining backs and arm rests that go up or down. Safe area. Lots of free parking (though you might have to walk a little on a busy day.) The food is not as pricey as other local theaters (though it is all pricey) and they serve some real food and wine/beer. The people are friendly and helpful. Reserved seating is a nice feature so you arent worried about having a ticket and getting stuck in the front row of a packed theater. Several theaters allows them to have a variety of movies playing at any given time. They have a fun movie classic night. CONS: Reserved seating online costs an extra $1.50/seat, and you cant use gift cards (which I like to buy at Costco in advance $40 for $50 worth of movie purchases.) The theaters are all small, which doesnt give the same movie effect as a larger theater. The seats arent as luxurious as some of the bigger theaters that also have reclining leg portions of the seats (but to me, thats not a necessity!) OVERALL: My favorite local theater! I watch movies here frequently!