Maya Pittsburg Cinemas

4085 Century Blvd, Pittsburg, CA 94565, USA

Related:	maya cinema salinas
Address:	4085 Century Blvd, Pittsburg, CA 94565, USA
Phone:	+1 925-753-1788
Site:	mayacinemas.com
Rating:	4.5

Location

Photos 100

Reviews 6

nikki nique

I never heard back from the following complaint....My family and I went to Maya cinema in Pittsburg, Ca on May 31st and we had a very bad experience. The lady who took our tickets asked my sister-in-law to open her purse. She asked her to move things around and then told her she had to take the food in her purse to the car. This was wrong on so many levels. First of all, I had a big purse as well but was not asked to open my bag. Second of all, what right does anyone have to tell a paying customer to open their bag and then to take their property inside of their bag to the car? I felt that this was highly inappropriate and decided to call and speak to a manger. The name of the person I spoke to was Amanda. She explained to me that the theater wanted to check for weapons and also make sure no food was brought into the theater because of all the trash it created by customers who left their McDonalds bags behind after the movie. I had a hard time understanding her logic because if security is such an issue, shouldnt there be security guards checking everyones bags. I told her that of course we want to be safe when we go to the theater but again, why werent all bags checked? This made us feel as if there was a problem with discrimination. Also, regarding the trash left behind, that will happen whether its a McDonalds bag or a tub of popcorn...comes with the territory. As an adult, and paying customer, I refuse to be told what I can and cannot have in my purse to eat during a movie. If I choose a better alternative to what is offered at the theater that is completely my decision. Whatever is in my bag is my personal property and I find it highly invasive to be asked by the ticket checker to open my bag. Again, this happened to my sister-in-law but we all took it very personal. Amanda said she would call me back but as of yet I havent heard from her which makes me feel that my complaint was not as important as she said it was. I want Maya cinemas to understand how offensive this experience was and that it is unacceptable. There are plenty of nice theaters nearby but we have chosen to support this one because it is in our community. Please take my feedback and work with it because you dont want unhappy customers. I would appreciate some feedback regarding this issue.

Jorge Rodriguez

Maya Theaters to whom It May Concern : Monday 23th of May 2016 I decided to take my daughters to eat and then to see a movie Angry Birds at 6:35 pm show, first went swimming at my brothers house, then we went to eat at Olive Garden, but the portions were quite large and ordered the rest to take home to avoid wasting time my daughters 10 and 11 years old were changed clothes in the bathroom of the restaurant, and there we put the takeaways, and as it was late 6.40 pm we ran to the Maya Theaters not had time to pass and put the bag in the car when we entered the theater one girl asked me tickets and demanded my daughter had the bag, I said it is clothes and leftovers from the restaurant, and she told me we had to return the bag to the car or not enter the cinema, at this point the movie already was begun, and I told her no, I was not going to walk to my car and lose another 10 or 15 minutes, then angry and frustrated, I asked my money back and asked to speak to the manager. A young blonde girl came and spoke only with the other employee and told me to return my money on deposit box, I cry out that the person who asked me the tickets needed more training and then I asked the young blonde manager, what kind of manager is she who did not have the decency to ask what the problem was, Im in the business customer service and the customer and the customer is always first, she make me feel like I was not worth anything for being Latino let me remind you first the name is Maya movie theaters can not be more Latin than that and second, no one can judge a person by the way they look I served two deployments, with United States Marine Corp can not be more American than that serve the motherland, When I visit Maya Theaters always I bring my family of 5 and other times even schoolmates of my daughters till 7 girls, Im a good customer and therefore the way that made me feel yesterday, did not make me want to go back to Maya Theaters anymore, in other words the movie theater is for customers who pay to see a movie and not just for two girls with very little training and the only thing they expect is the paycheck every two weeks. I am very disappointed and I hope you resolve the issue, please email me you response Thanks!!!

Luis Garcia

When we were there they kicked us out becuase our little sister who is three by the way started crying. The security guard told my mom she had to leave permanently. So we decide to follow my mom out the theater. My dad told the security guard if he ever brought his kids to the theater and he anwsered"no, i never bring my kids to the theater". My whole was upset because we only got to watch half of Captain America: Civil War. To end this right here it was a bad experience and we are never coming back to theater. I suggest you stick with AMC theaters or Regal theaters at least with those theaters they dont have a no making noise in theater policy if a baby cries.

Daniel Davis II

Very bad. Me and my wife watched a movie there and the power went out have way through the movie. passes to the movie we just watched half of already but when we asked if we get anything to compensate for our inconvenience they talked to us rude and said if we dont like it we dont have to come there anymore. There are no free refills on drinks and when I asked if the do the girl said no and if we try to sneak and get one we will be thrown out. Like we would sneak and get refills. Mind you this was on a whole different occasion. Last off for some reason they dont play most Christian movies. Like even now the case of Christ is not playing there.

Jon Peters

my wife and I love it. when we go to maya cinema we know we are safe there with the security staff they have on site its really great to know that my car is safe in the parking lot and we are safe inside the cinema because they have security inside the theater too and thats rare. being a handicap person going into the family /handicap restroom I have a more one on one help with my wife and she doesnt have to feel uncomfortable being in the mens only like some of the other facilities we frequently visit weather to a restaurant . thanks Maya Cinema

Raymond Gutierrez

The Maya Cinema, is amongst the finest movie screens located in the East bay city of Pittsburg. I now look specifically for the Maya when I want to see a new movie. The seats are all meant for comfort as you can choose to rock or just hold on, as you watch your show. Tickets for shows are priced to sell out!! all weekend. GO! check it out. Great Customer service, always clean and the refreshment are always fresh!