|Address:||3033 N College Ave, Fayetteville, AR 72703, USA|
First off. Yes it is updated and looks nice. Comfortable seating and spacious leg room, great picture and sound, which is why Im giving 3 stars, and now for my experiences the past few times I was there. Lines...i hate lines and their new system is not eliminating them. Buying your ticket at the box office, you are asked to pick your seats while people ponder over where they want to sit taking up valuable time. I thought I could eliminate that by purchasing tickets online...you still have to stand in line at the box office to get your ticket!! There is no kiosk inside to get them and you cant print them off at home. I asked the girl tearing tickets about that and she said that if it was busy, then they will open up their customer service desk inside to print out online ticket sales. I have yet to see it open and also, how would I know to come inside versus waiting outside in line. Concession is another matter, there are two lines...one for Stubs members and one for non Stubs members. Now I did go online and sign up for the Stubs account, but really, do I need to choose between which line Im in...I choose the shorter line always!! Now that Ive ordered my popcorn and drink, I tell the cashier, Im a stubs member and heres my barcode on my phone. "Oh, I cant do that now, I should have asked you before I rang it up if you were a member"...really!!. Yes you should have. Now after their remodel, they dont fill your drink for you, they just give you a cup to fill yourself at the drink station. Thats fine, we are all used to that and it does speed up lines at the concession...I get that. I go to the drink station where Im now standing in another line. They have put in one of those drink machines where you can only fill one cup at a time and you have a touch screen to scroll through multiple screens of different drink options...diet, flavored, with vanilla, with cherry, etc. So now you have people taking up time, trying to figure out how it works and making decisions holding up the line. They have now put in a bar that is a new addition, we were there on a Tuesday night several weeks back (it was 7:00 PM) and we were at the bar in a line with other people just looking for the bartender...none was to be seen. I had to go over to the girl tearing tickets and ask her where the bartender was. She said, "Oh, the bar doesnt open until 7:45" . What!!! That makes no sense...you have people coming to a movie at 7:00 and you dont open until 7:45?? I usually dont leave reviews but this was not just one visit to this theater...this was multiple. Something needs to be fixed here. Suggestions: Now I dont want to just complain with offering suggestions, so first off, start eliminating the guess work among your customers. 1. Dont assign seats. first come, first serve I say. 2. If you buy your tickets online, have a kiosk or allow printing at home so you dont have to stand in line again once you get there. 2. Eliminate these Stubs and Non Stubs lines so I dont have to decide which one I should be in. The staff doesnt ask you anyway. 3. Get rid of those one cup at a time coke machines and put in a line of regular drink fountains, or better yet, let the concession people fill your drink like they used to. 4. If you are going to have a bar, open the bar before the movies start.
I went to this theater when I was in college for some of the best prices. Its since been upgraded and its quite nice but unnecessarily so. With so few theaters up here, Id prefer cheaper over a ton of features that dont add much to the experience. They serve beer which is cool, although they only have a few selections. The audio and video are pretty on par with other theaters. I cant believe they serve Pibb instead of Dr Pepper; thats a poor replacement. Their weapon policy is a bit of a joke, since they dont check for weapons at all. Either put it in place and actively enforce it or leave it out. You buy tickets online and then have to go to the ticket booth to get tickets. It was fairly empty today but Id imagine if there was a line itd be annoying. Overall Ill probably go elsewhere for a movie next time, even if it means driving a little further.
two underage girls snuck in to watch a R Rated movie they wouldnt stop talking and laughing. I asked them to please be quiet and they laughed and said no. After an hour of interruption I told an employee and he told me he would talk to them and check their movie tickets. instead he walked in looked around and left. after another 20 mins past I asked for my money back they call for the manager, the manager told me he would talk to them and if things continued he would kick them out. throughout the movie the two immature young girls disrupted the whole movie, received dirty looks from several different people and did not care. Even before all this happened our seats were taken from two kids no older then 7 years old. AMC fiesta square clearly doesnt care about your experience and for $ 21.00 its better to wait and buy the movie than to watch it here.
The only good thing about it is the cheap ticket prices, if you dont buy food. But the food is so outrageously over-priced, even for a movie theater, that you could buy the same ticket and same food at the Malco Razorback and pay the same amount for a newer theater with stadium seating and excellent sound instead of this place, which badly needs a remodel. The sound is okay in some theaters, lousy in others. The seats are old, some of them are broken or have been completely removed, and most all of them need new upholstery. Some of the theaters have missing and/or rain damaged ceiling tiles, so I wouldnt advise sitting under any of them or near under them. Some of them look ready to fall out. When I was younger this was the premiere place to see movies in this area. Now its been far-outclassed and poorly maintained. Sad to see.
Recently completed renovations have transformed this former seedy discount movie venue into a first-rate establishment. The formerly dark, sticky, worn theatre is now clean & bright throughout, featuring additional options at the snack bar, as well as a reasonable selection of alcoholic beverages, both of which may be enjoyed in the larger, fully reclining powered seats in every cinema. The new seating system now has a number/letter system which ties each ticket to a particular seat, so purchasing ticets ahead of time (which may be done on-line) can get you a prime seat without requiring you to arrive early for your feature. Though ticket prices have increased slightly, they are still competitive. AMC Fiesta 12 is now a worthy, notably less-crowded competitor for the Malco Razorback.
Absolutely amazing. Ive been going to Fiesta for years because of the people, the location and memories. Im glad to see that theyve updated it. The chairs are insanely comfortable now, you dont have to get there thirty minutes early to get the seat you want because of reserved seating, and the picture quality is amazing. Dont go here without expecting to pay a little money, though. The tickets are about $25-26 for two adults in the afternoon. Its expensive because its worth it, though. Drinks and food costs are absolutely outrageous. But, thats any movie theater really. Expect a large and medium drink to cost about $13.50. However, the options are ENDLESS. You want a cherry limeade sprite? Done. There is a bar there, but from what I understand, you cant take anything into the theaters.