Related: | jump nation |
Address: | 3500 S Meridian #420, Puyallup, WA 98373, USA |
Phone: | +1 253-770-1459 |
Site: | playlivenation.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Naomi Batimana
If there were an option for a NEGATIVE star rating, I would choose the lowest end of that scale. This place is a complete JOKE in regards to customer service. After dropping off a console for a SIMPLE repair on a Friday, we were told it would be ready for pick up the next day. Went in on a Sunday for pick up and ended up dealing with an employee (who we interrupted playing a video game) who didnt have any idea as to what was going on or what we were talking about. After he made a phone call to the person who took our console on Friday, he proceeded to walk back to their "repair room" where WE saw our console with the INCOMPLETE Diagnostic/Repair Inv. attached to the outside. Apparently, the issue of the jammed tray was resolved because it was now CLOSED, which is why we brought it in to them for repair in the first place. We had asked if it was fixed WHILE the empl. was STILL ON THE PHONE with the guy to took it from us on Fri., and he said "apparently Nate didnt realize it was Friday, I dont know why, when we accepted your console and we dont do repairs on the wkend." We said, "Apparently there was because the tray is now closed and it wasnt closing before which is what the PROBLEM was, how did you guys do that??" The employee made a "crushing closed" gesture with his hands and just shrugged, took it to the repair counter, open and closed the tray 5-7 times, tested it to be sure it read disks and said "Well I GUESS someone must have looked at it, but theres NO NOTES MADE ON THE Diagnostics/Rep. Inv." Not ONLY did they have us pay a $20 deposit to drop the console off for a Diagnosis that according to the empl. was "never done", he proceeded to charge us for a FULL repair that has no record of actually being done! After trying to explain why we didnt feel it was right to be charged for a job that wasnt done, TAXED for the Deposit AND TAXED AGAIN on the total amt. due, the empl. proceeded to say being that he was a "math major" his calculations were the correct and had to be paid. Not only will we NEVER patronize this establishment, we will be sure to share this negative experience with all those we know.
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Kermit The Youtuber
PlayLive is a great place to go and game with friends. First time I went, I was with my dad and we played Just Cause. We had a great time and I plan on returning to test out games I dont own and see if they are worth the money. Hourly prices are great, very few flaws, overall recommended.
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Jennifer Garcia
We had my sons birthday party there last year and we are going back again this year. A great place for older kids parties! The staff is awesome! They are very patient with the kids and helpful to the parents! My 12 year old absolutely loves it!!
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Jordan Eaton
Was very disappointed was told to bring a game in for resurfacing and the drove there out of my way making me late for work and then I was turned away while the girl proceeded to flirt with a random guy after just saying she was busy Im beyond mad
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Larry Higgins
As a repair shop, find some place else. Took Xbox 360 in for drive repair in July an now 5 weeks later and theyre telling me its in the que to be looked at. Ive had two calls in to find out and still not sure when theyll even look at it.
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Nathaniel Halsell
My home, away from home. Ive made some of my bestest and truest friends here, and Ive had so so so many super amazingly memorable moments here as well... in which I will cherish and keep with me forever.
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Michael Gunsallus
My home away from home. I moved up here at the begging of October and theyve been nothing but welcoming!! If youre ever looking to play video games, have parties or just hangout this is the place!!
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Tigger 253
My kids love coming here. Every staff member is wonderful willing to help and even challege my little comparator. Thank you for giving me back a few mins of mommy time.
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Tyler Rensland
Its a fun and friendly environment for gamers and familys. Ive had good experience with the place and made new friends that are both gamers and employees of the store.
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Phillip Waldner
Only console games that you could just play at home. Need PC gaming stations for League of Legends, Hearthstone, WoW, Counterstrike and ect.
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Tremaine Gardner
I met the owner my first time in he was curious and extremely helpful the games worked and werent all used and tattered good prices too
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Karl Clayton
It was really nice there and the staff interacted with us and told us more about the games and it was a lot of fun!
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Nerf . inc
My son goes there and he loves it Jes trying everyday to let him go and I say mabey
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Fluffy_Wolf Gamezzz
The hourly prices are so cheap the employees are pretty nice I love this place
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Carlos Valdivia
Fun place to take the kids too. Love playing online.
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Allen Payne
Great there employees are very thoughtful and nice
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Helen Tran
Fun and friendly store and area to play games.
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Alison Ball
Friendly staff, my kids love playing here
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Lizard Lover 03
It was really fun and family friendly