|Address:||2355 Walker Lake Rd, Mansfield, OH 44903, USA|
ok in the past two years myself and my husband have seen 6 movies at this theater. it is a clean well staffed theater and the movies never have any problems and the staff has always been friendly, however we have witnessed one fight in the theater two fights in the parking lot and all through every movie non stop texting and phone calls with the ringer on where the people dont get up and walk out to have there call, or texting. they just sit right there and continue as patrons yell at them one girl even turned around and started yelling obscenities at an elderly man who had nothing to do with it at all. the behavior of some patrons requires this theater to get and maintain security in both the viewing room and the parking lot because its out of control and the staff does nothing about it at all if you complain. we took my nephew and a fight broke out in the theater we left the room and complained the people fighting finished the movie as we left because the staff did not want to deal with them. this is not only a safety issue for people its a courtesy issue and we will not be returning until cinemark in mansfield steps up security and enforces there no texting rules. there has been nothing enjoyable about every movie being ruined with twenty plus cell phones and violence and fighting and profanity in front of children. clean it up cinemark!!!!!
Extremely expensive! I took my 2 year old granddaughter to see Cinderella and when the dancing at the ball started, my granddaughter went down in front and started dancing as well. Had the place been full, I would have never allowed it for two reasons. First and foremost would be for safety reasons. Second would be, I wouldnt want her to bother someone. If the theater had more than 10 people in it I would be shocked. One of the employees carrying his broom came up behind us to ask if she belonged to us. It was pretty easy to figure that out because we were the ONLY ones sitting in the lower section (The other 8 people in the movie were up top). He felt she was a distraction and suggested we sit her down. She was not being disruptive in any way. I myself have little tolerance for parents not controlling their kids. I would be willing to bet the people at the top of the theater couldnt even see her because she wasnt as tall as the seat backs and she was not being noisy. Granted because she is only 2 years old, when she had a question or something to say (which was only a few times), I had to remind her to use her to whisper but this was a movie geared towards little girls so I would think people would expect to hear a kid talk once in a while. That being said, It was my first and last visit to this theater.
While the movie theater has stupid policies involving minors and R rated movies, I was checked for my ID TWICE when purchasing my ticket to see "Sisters." While checking my ID the first time wasnt enough, the man standing by the showing rooms proceeded to ask me AGAIN for my ID while I had my arms full of pop corn and drinks and the like. I mean, really?? Thats a bit excessive. Also dont go to late showings there. I know several people, including myself, who has had items stolen out of their cars, ranging from packs of gum to their stereos being stolen. If you do, I highly suggest cleaning out your car and placing all your belongings in your trunk. Because these guys refuse to place cameras in their parking lot. We filed a police report and the police told us they had arguments with this place about cameras, but they refuse in fear theyd get sued. Not a great theater. This is the last place Id ever go if I wanted to see a movie.
If I could give it a 0 star rating I really would. Went here to get out of town for once (from Mount Vernon) and saw Guardians of the Galaxy 2. But when we got there the tickets were an ok price, but two waters cost us $13. W H A T.jpeg. And even the girl at the counter was like "I dont get it, I just work here. Its dumb." But anyways, we forked over the money and went to our movie. I am surprised with how big and nice the bathrooms are, but the entire places AC mustve been pretty broken because we were sweating through this movie. And this is a dorky thing for me and bae, but the arm things on the chairs dont push up to allow cuddling. Whateven.psd Literally if it werent for the air conditioning problem and the arm thing not going up, this mightve been at least a 3 star.
Like all other theaters nationwide, the cost has gone up, the snack bar prices have gone up and the popcorn containers get smaller. However, having said that, I am handicapped and at least they dont make us sit in the front row. I dont have to put my head all the way back and look up at the screen like I do in most other handicapped seating. The popcorn is very good, I am just sad that it is so much smaller, because we always used to share with the family and now we need 2. It is no different than other theaters in that regard, though. I admit, I miss the Dollar Theater here. My grandkids and I saw a lot more movies when that was open. Still, a fine and decent form of family entertainment. Always very clean, too.
Joe Tate Sr
Due to the severe neglect to the parking lot I originally rated this theater 1 star; however, theyre finally repairing this theater. Their parking lot is getting some of the major potholes filled but its only a patch job. Amazed they didnt completely redo parking. They still suffer from layout and line queue issues at the front counter area and have nothing location/technology/feature wise that makes you want to pick this theater over another besides proximity. Big plus: Ive yet to have a bad experience with the people and everyone is very helpful. Ill likely come back as long as they employ nice staff since its the closest theater to where I live. Updated: 12-June-2017
Tried to watch Lights out last Friday night, and we ended up leaving and getting a refund for two reasons: 1. The seats were so squeaky that during the entire movie (or the 20 mins we stayed for) we could barely hear dialogue. 2. There were two groups of people talking loudly and otherwise being obnoxious during the movie. A GOOD theater would have asked these people to quiet down or leave, but after 20 minutes of yelling and talking, nobody had so much has even spoken to them. All in all we had an absolutely terrible experience. We will drive the extra 45 minutes to a decent theater from now on. This place has lost my business.
I took my 12 year old grandson to see It. I am his legal guardian, when I tried to purchase tickets, she asked me if I was his legal guardian I said yes she said well I need the papers. She told me Ohio law required me to carry them. Hmm do parents carry birth certificates for all their children. Never again I went to Marions Republic Theater with no problems. I will glady spend my money there where I am not made to feel like a liar by a teenager.