|Address:||403 S Broadway, Geneva, OH 44041, USA|
|Working:||Closed 3–9PM 3–9PM 3–9PM 3PM–12AM 12PM–12AM 12–9PM|
I was invited to join some 40-something friends here for a reunion of sorts. It was not my first visit, but definitely my worst. The organizer reserved seats for 20 but when everyone did not show right at 7pm had her table quickly pared down. When some of our later guests arrived a few went directly to the bar to get served. Our visibly annoyed waitress appeared and tersely asked the rest of us if we want her to cash out our tabs and just go to the bar. She did not ask if the new guests wanted food, nor did she offer to get procure their next round for them. Instead she adopted a snarky tone that created an uneasy tone. When we assured that we intend to keep our tabs open she continued to push the issue: she wanted assurances from us that we would either order thru her or go directly to the bar. Though we understood her concern, we were surprised by tone. Shortly after she left one of the more lively new arrivals in our group was approached by a manger and asked to sit down and be quiet as "other patrons were trying to listen to the band." Mind you, this woman was neither drunk nor belligerent. She had shouted (over the noise of the band) to someone at the bar that she had mistaken for one of our invited guests. As we were served food/drinks/etc. selfies ensued, social media pics, conversation, etc. Later in the evening our friend was again accosted by the owner who told us that we needed to remain seated and quiet. We were told that the two tables around us were unable to enjoy their visit (one of the tables cited was a couple who were close friends with the offending party). The owner and manager escalated the conversation by citing that children were also present (well after 9pm?). Mind you, no one was drunk. A few of the ladies were having lively conversations but we are all in our late 40s. Hardly bringing down the house. Surprised by the tone taken by the owner and the swiftness with which he escalated his rhetoric, I asked him why he would take this tone with a guest in his tavern. I was told curtly that this was a winery, not a tavern. He then asked what I did for a living, as if to imply that I was incapable of understanding the complex and subtle intricacies of running a "winery"? I shared with him my job duties and, very annoyed at this point, asked if he bothered to train his staff in even the most basic elements of hospitality. He had no interest in hearing about how his staff had addressed us over so a trivial issue as getting drinks themselves upon arrival. Since a reasonable conversation refused to take form I finally shared with him that we would share our experience with the readers of his reviews. He sneered that we should go right ahead as then he can tell the "real story" of what happened. I believe he did ultimately realized that it would be better to defuse this nonsense but by then the group, all of whom had been enjoying their experience for the most part, were leaving en masse. Ive been here several times before and never had such an unfortunate experience. It was genuinely surprising, which is probably speaks to his favor. I would hope, therefore, that he uses this occasion as a training opportunity for his staff to make them less reactive and better at proactively managing the experience of their guests.
We went to Old Mill Winery, Saturday the 28th for dinner and to see the band Lost Sheep. We did not have reservations but were able to get a table even though they were very crowded. Our server, Jennifer, was very punctional and attentive to our needs, food was brought out hot as expected and she continually checked on us to see if there was anything else we would need, her service was outstanding and on our next visit if available we will ask for her. The overall night with the band Lost Sheep, the food, and the service was so much fun we look forward to going back again. Even with the crowd and everyone having fun with the band people were respectful and responsible with consideration of everyone around them.
Decent place. Decorations a bit dated. We wanted to sit outside because the music was loud inside, although it was good. We ended up moving inside due to rain. The wait staff were very nice and professional and had no problems with our table of 9. The divided us between 2 waitresses. Food was pretty good. The burger had an odd flavor, and the waffle fries left a lot to be desired, but the chicken and waffle sandwich, ranch pizza, and blt wrap were all good.
A Private User
Homey atmosphere; good food cooked year-round on an outdoor grill - no deep fried "bar food"; we especially liked the ribs and the old mill wine burgers; a fine winery which also provides a nice beer selection; weekends and several nights a week this winery has fabulous local live music and open mic nights. Check the free local VOICE magazine to see who is playing -
Great venue...band on Sat nights, great choices on menu, made right! Service was top notch, and plenty of seating in and outside. Only downer...it was hot climate the day we chose to dine in...and did not sit under a ceiling fan...ended up going to sit out on the deck...enjoyed the breeze. Would recommend to anyone who likes wineries! Great place overall!
Old Mill is our favorite place to go for a good meal and Grindstone White is a great sweet wine. Good as a sangria as well......Our grandsons feel right at home as well, very kid friendly...There is lots of outdoor seating on nice days and the food never disappoints. All the servers are friendly and informative. Try the Old Mill dip for your appetizer...
Food was good but service was aweful! I know we had a big party and had to shuffle a bit outside but the first server was awefully short with us and then she went to get a manager who was just as rude. Then the second server told me they had a full bar and couldnt fill any of my first 4 drink requests. Will not return any time soon.
We were at The Old Mill WInery Fri evening 06/24. Food was good, beverages were great. Band was overly loud, they didnt play "winery" music (unless heavy metal is winery venue music now?) We had been seated inside and couldnt take the volume, got moved outside & left shortly after. Not the best evening out for us :(
Things have changed over the years. I remember Bill Keener playing guitar next to the fireplace singing "McDonalds Is Your Kind of Place" while sipping Geneva White or Pink Catawba. It has turned more into a bar than a winery now, but still has that nice appeal.
Second time here. Food is great and wine is Amazing. Make sure you try Grindstone White. Simply amazing. That said, it took over an hour from sitdown till good arrived. That cost them a star. Worse thing wasnt busy. Otherwise its awesome.
Wish I could give them more than 5 stars. Best winery in Geneva area, great food, and by far the best and most friendly service. We drove by this place for the last 5 years. What a mistake never stopping in. Cant wait to go back next year!