Whitby Castle

Reviews 3

CH

Christina T

Whitby Castle was absolutely incredible as our wedding venue!! My husband and I chose there because we wanted something unique - and a castle was just that. After reading great reviews about the food and service, we decided to go ahead and book it. I am so so glad we did - it was just phenomenal. Ralph - our maitred - was seriously amazing. He was so attentive and accommodating. He worked with us during planning - helped us switch out a few things we didnt want (the slider station) for some extras we did want (the drunken sundae dessert station). He also helped us out when we had only a 125 head count (we invited 190 and needed to guarantee 150) by absorbing the cost of linen rentals, giving us extra food packed up, and more. He really went above and beyond for us. In addition to that, on the day of the wedding, he really hustled and worked so hard to ensure everything was to our liking. Anything at all we needed, we would just tell any member of the staff (they all had ear pieces to communicate easily, which was a really great and organized system), and Ralph came to us immediately and took care or whatever we asked for. He was really a fantastic maitred. Additionally, the overall service at Whitby really exceeded our expectations. Not only did we notice that the staff was very efficient and friendly, but so many of our guests commented on how impressed they were with the service. I cantt comment on the bridal attendant because unfortunately she had a minor accident and sprained her ankle on the stairs, but honestly with Ralph and the staff, we really didnt even feel like we were missing out on any service. One example of the great attention to detail we noticed was the presentation of the entrees - servers would surround each table at a time and would all place the plates in front of our guests in a synchronized fashion - which was visually impressive as well as a really nice touch. Finally, now that I have sung the praises of the castle itself, Ralph, and the service, I will talk about the food. The food was absolutely beyond incredible. At our tasting, we enjoyed the food, but the chef must have really stepped up their game on our wedding day because everything was delicious. My husband and I have very high standards when it comes to food and often eat in fine restaurants. When we tasted the food at our wedding, we were thrilled. We didnt get to taste every single thing at the cocktail hour, but everything we did try was fantastic and many of our family members and guests raved about the cocktail hour as well. Our entree choices were the seared duck breast, Chateaubriand with Port wine sauce, and herb roasted salmon. We opted for mashed potatoes and haricort vert as the accompaniments. We had a plate of all three at our sweetheart table, and the flavors were great. Everything was cooked to perfection, and as we walked around to all of our guests tables we noticed that this was consistent for all of the plates. We had multiple people tell us that the food was the best they have ever had at any wedding and that it was delicious and they couldnt get enough. This was truly a wonderful thing to hear. My maid of honor told me that even though she orders Chateaubriand and every single wedding she goes to, this was the best she ever tasted. Also, the wedding cake was off the charts. We chose vanilla cake with salted caramel filling, and it was out of this world. All in all, Whitby Castle gave us a PHENOMENAL wedding!!!

MA

Mathias Wallner-Haas

Nothing but class, professionalism and a willingness to make your day feel special - that is what we feel about the venue and staff of the Whitby Castle. From day one they took it upon themselves to meet the needs and wishes of two soon to be newlyweds. We had both the ceremony and reception at the Whitby Castle. First, they worked with our guest size and budget. Whitby Castle is a place for medium to large weddings however they were easily able to accommodate a wedding of 65 people (more on the small-medium side). The area never felt too big or small and the venue was able to use cocktail tables and other tricks of the trade to fill in the reception and ceremony. Secondly, they were able to work with our desired menu. Adding and subtracting from their standard menu- they added Golden Crusted Chicken Schnitzel just for us!!! Which was absolutely delicious! I am Austrian (born and bred) and even I was impressed! They also added a sundae ice cream bar along with a beautiful cake! Which was really good!!! Thirdly, the staff was AMAZING! Nice and cordial. The coordinator I was able to work with was Ralph, he was very nice and EFFICIENT! Which we absolutely love, no nonsense and straight to the point, providing advice and guidance when needed as well as suggestions where I didnt even know I needed to make a decision (he mustve been doing this for years!) We never felt pushed or coerced into anything but simply guided and helped. Truly appreciated. My wifes bridal attendant was Katie and she was always very helpful and knew exactly how to assist. She was able to help with the bustle and with the decorations. My wife wishes to send a special thank you to both Ralph and Katie, she feels like you two went above and beyond and she really appreciated it. The rest of the staff was also very supportive and cheerful. Excellent service. Absolutely no complaints. None. I would like to mention that I really appreciated the before ceremony snacks and beers in the grooms suite. Helped take off the edge :) And lastly do we even need to mention its a CASTLE! Talk about fairytale wedding ;-) the outside was exquisite and the inside was very well kept and just perfect (see pictures). We just loved it. Everything. Thank you from the bottom of our hearts. You truly made our wedding day so special and unique. Wallner-Haas Wedding, November 20, 2016. (Please note they were most likely able to accommodate our size due to the fact that it was close to off season and on a Sunday. Though this was never explicitly stated or hinted at.)

KE

kevin sal

Besides teeing it up for 18 at the Rye Country Golf, there are not many things Id rather be doing than saying a few words about the Whitby Castle. If you and your loved one are looking for a wedding venue, look no further. This is will put all your anxiety to rest when searching for the perfect venue. First a few words about the space itself. It is a castle. This is the real life Super Mario, Princess Peach scenario. While most of us grooms are arguing about whether the Mets or Giants will win the wild card, or what dumpster to get food out of, our beautiful wives have been planning for their wedding day since they were kids. I could not have been less picky when looking for our wedding location, but when we stepped foot onto the grounds of the Whitby Castle, we BOTH knew this is where we wanted to have our lifelong wedding memories. . The building itself is breathtaking. From the grounds surrounding it to the regalness of the inside, it is stunning. Ralph, the maitred is the person you want pulling you up by rope if you find yourself dangling over a cliff. He treated us with the upmost respect and graciousness. I have never seen such accommodating customer service, anywhere. He not only stepped up to the plate with delivering on everything he said he would, he sat back on a 3-2 curveball, and hit a walk off homer. He truly is a man of his word and made our special day that much better. His staff, particularly a young lady named Katie, who was unbelieveable at her job, were outstanding. They truly exhibited the 3 Es I live by: Efficiency, Empathy, Enthusiasm. The attention to detail was unfathomable. Our cocktail hour was above and beyond what was advertised. We had a party of about 160 friends and family, and all were satisfied with just this part of our wedding. The food was delicious, well portioned and the drinks were flowing. I had to check my pulse after having the baby lamb chops, they were outstanding. The views outside were breathtaking, we lucked out and it was a beautiful evening. The dinner options were incredible, with the waitstaff being the friendliest, most efficient I have ever seen. As the groom I did not have time to sit and enjoy as much as I had liked to, but they made sure my glass and belly were always full. I truly recommend you stop looking at other wedding venues and chose the Whitby Castle. Wedding venue shopping is very stressful, do yourself a favor and stop here. Your special day will be taken to the next level thanks to Ralph, his staff, and the Whitby Castle.

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