|Address:||70 Worcester-Providence Turnpike, Millbury, MA 01527, USA|
I went with a few friends, one of which I met there and she had already bought her ticket for the Xplus theater. I asked what seat she picked and she said "oh it doesnt matter". The employee at the ticket stand rudely snapped "no, it DOES matter". So I chose my seat and while paying, (I was being rung out by HER MANAGER, mind you) the employee keeps going on and on about how my friend should come on a Tuesday night if she doesnt want to have to pick a seat etc. Just wouldnt shut up about it, having to have the last word. All while the manager stood there not saying a word. I said "jeez its not a big deal" and went to my movie. I spend A LOT of money at this theater, but with all the mouthiness from the staff lately, Im not going to come back. Id rather spend my money at a place that Ill be treated with respect.
overall this is a great theater with good seats the newest movies and short lines. that said the food is very expensive, $5 for a pack of candy, $20 for a pizza. ticket prices range from 10 dollars for a regular showing to 13 for 3D. usually service is great but once I bought a pizza asking for 16 slices and the person who made it didnt put wax paper on the pan. the pizza stuck to the pan and was in bad shape after she ripped it off and cut it. she was a new employee I think but she should have know have to make a pizza and should have tried a second time or given me a refund. in short they should train their employees better or keep them supervised when theyre new.
BLACKSTONE VALLEY 14: CINEMA DE LUX treated my wife and I inappropriately today, 08 July. The admitting usher took away my coffee and demanded to search my wifes and my handbag. The manager did provide a replacement coffee (although it took far too much effort on my part to secure it), but overall I felt we were just treated wrongly. We are both seniors. Yet the cost of admission to see Spider-Man Homecoming on a Saturday at 9:30 AM was $31.50! I estimate that on average my wife and I and family spend about $500 at this theatre a year. Next 12 months: $0.00. Id like an apology from the mothership.
Blackstone Valley Cinema is my favorite place to see a movie. Its easy to park and I appreciate the variety of restaurants and shops in the same area. The theater has many options beyond the standard candy and popcorn for food too- I can get ice cream for one kid and french fries and chicken for another. Seats are comfortable and roomy and include cupholders. The theater is clean and I have never experienced sticky floors here. The only reason I didnt give five stars is the high price of food and drinks.
Jose Figueroa Sr.
The seating is good and place is nice. That being said their prices for concessions are ridiculous. To over priced and in reality theres no real upside for it. Im sorry when I have to dish out $50 to take my 11yr old to see a movie....rather let him know we can have movie night at home for the next 4 months with NETFLIX every other night and we dont have to worry about running out of popcorn or a drink....
Great place with leg room for tall people, except you need to take a mortgage for the popcorn .. Chatters, the little restaurant there is as good as Red Robin the burgers and fries are excellent and the waitress we had was also excellent each time we went. You cant beat the $3. mixed drink specials they have. $3.99 for a coke is rather steep and you cant take it with you into the theater :-(
So aside fm the comfort of being able to push up the arm rest there is no upside to this theater. Concessions are insanely overpriced and theres always an abundance of trash, not just on the floor but the jungle bunnies from Worcester tend to frequent the establishment as well. So if you can deal with the overpriced everything and the Worcester trash then it is a great place to go see a movie
Great Theatre. Only the attendants make it a bad experience (ie bringing your child in a horror film or no public manners). Price is a little step for X-Plus but worth it for midnight premieres with reserved seating no lines and no fuse. Recommend getting the StarPass card to earn stuff for future goings (free tix and snacks) the more you go the more you earn quickly.
Fine for a megaplex. I happen to think it my moral obligation to sneak in my own snacks rather than pay the exhorbidant prices they charge!! Ill bet the kids at the counter make less in an hour than the cost of a large tub of popcorn! Buy your own snacks and sneak them in--especially easy when the cold weather sets in. Fight the power, pass the gummies!
I think the theatre needs to turn on some air because its stuffy and the seats are not comfortable. also the consessions are way over priced how much is popcorn 5 cents I was a little disappointed that the concession stand did not have Perri-Air......(Spaceballs reference). They are so cheap with the AC I thought I would die from hypo oxya
bought tickets to the Xplus theater, plush seats that recline so even if you are in the front you have a good view. Plenty of elbow room. However biggest thing is parking, get there early or park in the upper lot. It fills up quick Thur - Sat nights, there is not much to do in the area so this is the place to be.
Horrible!! The bartender. Was so rude. Never had such bad service from a bartender. They should never force the employees to be at work. The only reason that I liked this cenema was because of the bar before the movie. I do not plan to come back. I wish I knew her name but she didnt introduce to the table.
A Private User
This theater is top notch as far as what you can find for theaters in the Worcester County area. Built only a few years ago and adjacent to a large shopping plaza, located conveniently off the mass pike. All the bells and whistles, stadium seating, a variety of concessions. But tickets are expensive- $11+.
Great location a lot of parking available in front or at top with many restaurants and stores near to cater to all needs and wants. The movie theater is clean and well taken care of customer service has always been excellent its a great time with friends and family and even to have some alone time.
Been going to this theater for years now! Love showcase, VERY VERY clean place, the employees are very nice all of the rooms are big with comfy seats. They also have x plus show rooms with recliners. Honestly a great place to enjoy family time or just to grab a movie by your self.
great seats, were always happy to go see movies here and we bring blankets and pillows for the kids are they are in eyeball overload bliss. Never had a crowded theater yet but apparantly it was last time and we didnt even notice as the seats are so large no ones even in your FOV.
This is my go to theatre. The XPlus Theatre is huge, awesome leather reclining seats. Best surround sound and screen. They have a small restaurant with some beers on tap. Lots of food choices. Only complaint is I wish there were more than one XPlus Theatre in there.