Blackstone Valley 14 Cinema de Lux

70 Worcester-Providence Turnpike, Millbury, MA 01527, USA

Related:	crosswoods cinema marcus
Related:	marcus crosswoods cinema
Related:	roosevelt icon
Address:	70 Worcester-Providence Turnpike, Millbury, MA 01527, USA
Phone:	+1 800-315-4000
Site:	showcasecinemas.com
Rating:	4.2

Location

Blackstone Valley 14 Cinema de Lux: A Comprehensive Review

Quality of Service

Staff Interaction: Reviews indicate mixed experiences with the staff. Some patrons have reported rude interactions, while others have had no issues.
Cleanliness: The theater is generally described as clean, although some reviews mention occasional trash.
Employee Training: A few reviews suggest that new employees might benefit from better training, particularly in food preparation.

Accessibility

Parking: Parking can be a challenge, especially on Thursday to Saturday nights. It's advisable to arrive early or use the upper lot.
Location: Conveniently located off the Mass Pike, adjacent to a large shopping plaza.

Pricing

Ticket Costs: Ticket prices range from $10 for a regular showing to $13 for 3D.
Concession Costs: Food and drinks are considered expensive by many reviewers. For example, $5 for a pack of candy and $20 for a pizza.

Services and Types of Entertainment

Seating: The theater offers various types of seating, including plush seats that recline in the XPlus theater.
Food Options: Beyond standard candy and popcorn, the theater offers a variety of food like ice cream, french fries, and chicken.
Special Features: The XPlus Theatre is highlighted for its leather reclining seats and superior surround sound.

What's Nearby

Additional Amenities: The theater is close to a variety of restaurants and shops, making it a one-stop destination for entertainment.
Special Deals: Some reviews mention special deals like $3 mixed drink specials at the theater's restaurant.

Customer Suggestions

Training: Better training for new employees, especially in food preparation.
Pricing: Many suggest that the theater could work on making food and drinks more affordable.

Additional Insights

Blackstone Valley 14 Cinema de Lux is a popular choice for moviegoers in the Worcester County area. It offers a range of modern amenities and is conveniently located, but the high cost of tickets and concessions is a common point of contention among patrons.

Photos 100

Reviews 17

Jen Haskins

I went with a few friends, one of which I met there and she had already bought her ticket for the Xplus theater. I asked what seat she picked and she said "oh it doesnt matter". The employee at the ticket stand rudely snapped "no, it DOES matter". So I chose my seat and while paying, (I was being rung out by HER MANAGER, mind you) the employee keeps going on and on about how my friend should come on a Tuesday night if she doesnt want to have to pick a seat etc. Just wouldnt shut up about it, having to have the last word. All while the manager stood there not saying a word. I said "jeez its not a big deal" and went to my movie. I spend A LOT of money at this theater, but with all the mouthiness from the staff lately, Im not going to come back. Id rather spend my money at a place that Ill be treated with respect.

jump oricakle

overall this is a great theater with good seats the newest movies and short lines. that said the food is very expensive, $5 for a pack of candy, $20 for a pizza. ticket prices range from 10 dollars for a regular showing to 13 for 3D. usually service is great but once I bought a pizza asking for 16 slices and the person who made it didnt put wax paper on the pan. the pizza stuck to the pan and was in bad shape after she ripped it off and cut it. she was a new employee I think but she should have know have to make a pizza and should have tried a second time or given me a refund. in short they should train their employees better or keep them supervised when theyre new.

David Foster

‪BLACKSTONE VALLEY 14: CINEMA DE LUX‬ treated my wife and I inappropriately today, 08 July. The admitting usher took away my coffee and demanded to search my wifes and my handbag. The manager did provide a replacement coffee (although it took far too much effort on my part to secure it), but overall I felt we were just treated wrongly. We are both seniors. Yet the cost of admission to see Spider-Man Homecoming on a Saturday at 9:30 AM was $31.50! I estimate that on average my wife and I and family spend about $500 at this theatre a year. Next 12 months: $0.00. Id like an apology from the mothership.

Lorel Shea

Blackstone Valley Cinema is my favorite place to see a movie. Its easy to park and I appreciate the variety of restaurants and shops in the same area. The theater has many options beyond the standard candy and popcorn for food too- I can get ice cream for one kid and french fries and chicken for another. Seats are comfortable and roomy and include cupholders. The theater is clean and I have never experienced sticky floors here. The only reason I didnt give five stars is the high price of food and drinks.

Jose Figueroa Sr.

The seating is good and place is nice. That being said their prices for concessions are ridiculous. To over priced and in reality theres no real upside for it. Im sorry when I have to dish out $50 to take my 11yr old to see a movie....rather let him know we can have movie night at home for the next 4 months with NETFLIX every other night and we dont have to worry about running out of popcorn or a drink....

Ray Garceau

Great place with leg room for tall people, except you need to take a mortgage for the popcorn .. Chatters, the little restaurant there is as good as Red Robin the burgers and fries are excellent and the waitress we had was also excellent each time we went. You cant beat the $3. mixed drink specials they have. $3.99 for a coke is rather steep and you cant take it with you into the theater :-(

Russ Ledoux

So aside fm the comfort of being able to push up the arm rest there is no upside to this theater. Concessions are insanely overpriced and theres always an abundance of trash, not just on the floor but the jungle bunnies from Worcester tend to frequent the establishment as well. So if you can deal with the overpriced everything and the Worcester trash then it is a great place to go see a movie

Kellie Nash

Great Theatre. Only the attendants make it a bad experience (ie bringing your child in a horror film or no public manners). Price is a little step for X-Plus but worth it for midnight premieres with reserved seating no lines and no fuse. Recommend getting the StarPass card to earn stuff for future goings (free tix and snacks) the more you go the more you earn quickly.

John Dlugosz

Fine for a megaplex. I happen to think it my moral obligation to sneak in my own snacks rather than pay the exhorbidant prices they charge!! Ill bet the kids at the counter make less in an hour than the cost of a large tub of popcorn! Buy your own snacks and sneak them in--especially easy when the cold weather sets in. Fight the power, pass the gummies!

Cheryle Venezia

I think the theatre needs to turn on some air because its stuffy and the seats are not comfortable. also the consessions are way over priced how much is popcorn 5 cents I was a little disappointed that the concession stand did not have Perri-Air......(Spaceballs reference). They are so cheap with the AC I thought I would die from hypo oxya

Jon M

bought tickets to the Xplus theater, plush seats that recline so even if you are in the front you have a good view. Plenty of elbow room. However biggest thing is parking, get there early or park in the upper lot. It fills up quick Thur - Sat nights, there is not much to do in the area so this is the place to be.

Joyce Hurtado

Horrible!! The bartender. Was so rude. Never had such bad service from a bartender. They should never force the employees to be at work. The only reason that I liked this cenema was because of the bar before the movie. I do not plan to come back. I wish I knew her name but she didnt introduce to the table.

A Private User

This theater is top notch as far as what you can find for theaters in the Worcester County area. Built only a few years ago and adjacent to a large shopping plaza, located conveniently off the mass pike. All the bells and whistles, stadium seating, a variety of concessions. But tickets are expensive- $11+.

samota mo

Great location a lot of parking available in front or at top with many restaurants and stores near to cater to all needs and wants. The movie theater is clean and well taken care of customer service has always been excellent its a great time with friends and family and even to have some alone time.

Odlanier Clemente

Been going to this theater for years now! Love showcase, VERY VERY clean place, the employees are very nice all of the rooms are big with comfy seats. They also have x plus show rooms with recliners. Honestly a great place to enjoy family time or just to grab a movie by your self.

Rodney Gooding

great seats, were always happy to go see movies here and we bring blankets and pillows for the kids are they are in eyeball overload bliss. Never had a crowded theater yet but apparantly it was last time and we didnt even notice as the seats are so large no ones even in your FOV.

Jim Beaudry

This is my go to theatre. The XPlus Theatre is huge, awesome leather reclining seats. Best surround sound and screen. They have a small restaurant with some beers on tap. Lots of food choices. Only complaint is I wish there were more than one XPlus Theatre in there.