Baldwin Bowling Center

Address:	2407 Grand Ave, Baldwin, NY 11510, USA
Phone:	+1 516-223-8980
Site:	baldwinbowl.com
Rating:	4.1
Working:	9AM–2AM 9AM–12AM 9AM–1AM 9AM–3AM 9AM–3AM 9AM–3AM 12PM–12AM

Location

Photos 100

Reviews 7

Triny Donneys

Yesterday me and my family were so exited because the great deal we found. So we purchased not one but 3 deals. But when we went there today, a girl with a nasty attitude complicated our time that I wanted to spend with my family. First Off: I showed her the vouchers that I printed at home and she said that she couldnt accept them because the bar codes werent clear. I told her about the voucher number that works for other groupon deals. Then she started getting a nasty attitude because I told her that we came from a far neighborhood, and it was not worth coming back. Then her sister appeared in the scene defending her sister and against me, I just told them that I was a customer and that the only reason I got the groupon deal was to share a beautiful and fun time with my wife and my three kids. After a while they accepted to get the voucher number from my phone online. I didnt get why they had to waste so much time making a decision. Second: they told me that because of the 3 deals we bought that we had to use 3 different lanes and I said that we could share just one because there were three kids and my wife and I. They said in a nasty tone that, "NO you could not share it." Anyways, we started playing in just one lane because my kids wanted to play as a family and they shut off the 3 lanes until I put only 2 names in each monitor and the worst part is that nobody explained to us how to use the score board to do what they required us to do. It just didnt make any sense because we just wanted to have fun, thats all. Finally, we figured out how to use the scoreboard (Without their help or them even offering help) and after a while they allowed us to start the game. Third but not least they never gave us the popcorn that we were supposed to have with the deal. And the most confusing part was that another person literally right next to us who also bought it through groupon was told that she couldnt play today because the groupon said that she couldnt use it the day she bought it and she said that she lived far away so they let her in saying that they "werent supposed to do that" and they got popcorn and they were treated better than us. We told them that we also lived far but they didnt seem to care(Once again, it didnt make any sense). For the record, I heard them speaking Spanish but because I complained they refused to talk to me in Spanish. Bottom line, I was expecting to have a fun time with my family but it quickly became a stressful time for my kids. Overall: I dont think it is worth coming here and we had a stressful time there.

T Mac

So I have read a lot of reviews here and honestly believe some of the bad ones are due to personal problems and not the business establishment itself. In all fairness this is not a new bowling alley but it is fully functional. What it may lack in your personal preference of decor is made up for with their dedication & commitment to customer service. My organization recently hosted an event (May 30th) and had 99 guests in attendance for 3 hours of bowling fun. The staff was extremely attentive. Most guests indulged in food and drink with not a single complaint. I was especially impressed by the gentleman who kept watch and cleaned up after everyone in their bowling area once food items were finished and he was consistently doing this through the entire event. Julie the main coordinator was truly a gem to deal with as was the rest of the staff. We had a great time and will actually be holding our event at Baldwin Bowl again next year. I can only say if you are thinking about using them, do it & rate your own experience. I can only speak for myself & the 99 guests who attended, our event was wonderful. Thank you Baldwin Bowl!

A Private User

We just recently hosted our sons birthday party at Baldwin Bowl and I am overwhelmingly satisfied. I spoke to the manager when booking and explained what we needed and expected for my sons party. They more then delivered on our needs and did it all at a great price. The staff was friendly and helpful. We forgot to get candles for our sons cake and they offered to go to the store and get them for us so that we didnt have to leave the party to do so. Thats service! The bowling alley is older but from what I could tell is in the middle of a remodel. They had NICE leather couches instead of uncomfortable chairs to sit on. It looks like, when its all done, that it will be a great place to go hang out. The kids had a great time in the laid back atmosphere and the parents were able to relax as well. They delivered on every point for me and then went above and beyond. Thank you Mark and the crew at Baldwin Bowl. Well be back soon!

Marcus Withers

We have been going here for over a year now and have had nothing but great experiences from the staff. When we arrived we were told that we had to wait to get a lane. Upon noticing that it was open lanes and the guy at the front desk was taking other customers we then asked if we could get a lane. No big deal. We got a lane so we shrugged it off. Keep in mind its unlimited bowling for 20 bux. After about an hour or two the guy from the front desk, comes over to our lane and asked if we still here. He was basically implying that he had people waiting and it made us feel very uncomfortable. After this its hard to say that I will bew coming back to this establisment to spend my hard earned money.

diana nappi

Recently had my 42nd birthday here. It was amazing. I worked with Brenda and decided to rent their lounge and order some appetizers. I wasnt sure what to expect but it was way beyond what I imagined. The lounge area is by the bar and lanes, the lounge was decorated with candles and balloons it made for such an intimate and fun area, if felt like it was our own little space. 40 people had a great time. They had my name flashing all night, it was hysterical. Mike and Brenda were great to work with and they definitely went out of their way. Its definitely worth it, was not expensive and we had a ton of fun.. Absolutely recommend Baldwin Bowl!

Desiree Hamilton

I had a Halloween Themed Birthday Party of my 10 year old that turned out fantastic. The Bowling Alley was decorated with balloons and tablecloths when we got there. We had 4 lanes totaling 24 people bowling in costume. The Hostess Christina was SUPER EXCELLENT. She was attentive to all the needs of the parents and the children. She even helped find lost clothing at the end of the party. I’ve had different parties over the years for my children at different places, but Baldwin Bowl was by far the most fun and Christina was the Best of the Best. Thank you for making my son’s party a great memory.

Lauren Tartaglia

We had our twins 6th birthday party there this past weekend on the 21st. It was FANTASTIC!! Everything ran on time from the help of the beautiful party assistant, Taylor to the food and games!! We all loved their names running across the wall with the cosmic bowl too. The staff was attentive and Taylor couldnt of been a bigger help. Id book another party in a heartbeat if I had one to book!! I highly recommend a bowling birthday party any time of year!! Thank you, Brenda for helping me see everything through!! My girls had smiles for miles!! Kudos, Taylor!! ~Lauren from Long Beach :)