T-Bowl Lanes Inc

300 Preakness Shopping Center, Wayne, NJ 07470, USA

Address:	300 Preakness Shopping Center, Wayne, NJ 07470, USA
Phone:	+1 973-694-5800
Site:	pinstreet.com
Rating:	3.8
Working:	5PM–12AM 9:30AM–12AM 9AM–12AM 4PM–12AM 1PM–1AM 9:30AM–1AM 11AM–11PM

Location

Photos 100

Reviews 29

Chrissy Cifalino

Terrible customer service experience. Wasnt allowed to use "kids bowl free" passes (2 games free) because kids already played a single game. Attendant was rude, obnoxious, and wanted me to pay for four kids to bowl the 2nd game when the entire place was filled with kids who were bowling 2 games free. When I told her to give me back the previous passes (1 free game) so kids could use "kids bowl free (2 free games)," she said "so you want me to lie to my owner so you could bowl free?" I said, "its not a lie, its called customer service. Just like you should have told me ahead of time that I should use the "kids bowl free" passes instead of the one free game. Greedy, greedy, young ignorant staff. Not good for local businesses to hire people like this and treat customers the way the do and in front of other customers. Her owner should be more concerned of how she is a detriment to the business. Then to make matters worse, a hot dog, cheeseburger, and 1 order of fries cost $15 and I was told the cheeseburger would take 1/2 hour to make. Knowing that no cheeseburger takes 30 minutes to make, I ordered it anyway- and it was done in less than 15 minutes. My other son then ordered a slice of pizza and was told the same thing- A half hour to make a piece of pizza because "one slice was in there, which takes 15 minutes, then your slice would take another 15 minutes." Nothing is free, and on the contrary, very overpriced and not customer friendly.

Nice place, but its run by young adults. They lack supervision, so they make silly mistakes and/or give out incomplete information. This weekend, we ended up with 9 extra pizza pies because the gal that took the order failed to mention the pricing per kid already included the pizza. She actually thought we wanted 9 additional pies for the adults attending the party. They did not even pretend to be sorry or acknowledge that 9 extra pies was unusual and should have raised a red flag. The kids had fun, so l was less concerned with the additional cost, but these kids have no skin in the game.

Daniela Mendez

The lady at the counter was dishonest, she did not give me back the correct change my total was 63 & I handed her 70$. And she only gave me back 2$ , and when I asked her politely for my 5$ that was missing, she was rude and told me I was a lying I only gave her 65, I was so mad becus I couldnt prove it since there was no receipt but I know she was dishonest, if you see a women there, better ask for someone else to take your money, other than that nice place to bowl but that situation just ruined how much I liked this place

Lorinda Leon

Had my daughters birthday party there. Kids had a great day and it was nice to even have the cake provided! Only thing I didnt like was exactly when the party time was over they suddenly shut down the lanes!! Ppl were wondering what happened. You really should give a 10 minute warning.

Privater User

Great bowling alley with bar and pool table. Bowling here is always a good time. They even have laser night and special events. Fairly large place. The bar is just okay though, and Id agree as someone else said that it seems run unprofessionally sometimes. I always leave happy though!

Tess Olszewski

I wrote such a beautiful complaint then I accidentally deleted it. Therefore, you will not be gifted with my tremendous response. I will pass this responsibility to my fellow gal, Sydney Lamothe. Take it home, Sid Sydy Doooooooooooooooooooooooooooooooooo!

Demetrick Williams

I wouldnt suggest that anyone use this place for anything at all. Very poor management and they dont respect there customers. And the owner stands behind the manager. Very disappointing

Paul M

Nice place. Kids parties can overflow and chairs can be hard to find. Jackets were all over the place taking up most of the seating. Staff seems to be attentive.

Chris B

Great, Tess has been lying, not rasist at all, and this wonderful place has made my family and I very happy. It has never failed me as a great place for a party

Jack Alom

I enjoyed this alley with my co-workers during a company outing. My first time bowling was made memorable by the courteousness of the staff. I had a blast.

Jefgg

I thought this was a pretty good, modern bowling alley. You dont see many these days. The prices were a little high.

Visa express

Go here all the time with my friends or my girlfriend great prices and deals good service and food. Great times

Bekim Ukperaj

Lots of lanes, pricing not bad at all. Basic bowling alley. Staff is friendly, good drinks and food.

Milsa Lima

The worst customer service Ive had. Employees dont care about anything and have a bad attitude.

David Daudelin

Clean, good quality equipment, and friendly staff. Enjoyed our date night here.

Joseph Pugliese

Greatest bowling alley around! Friendly staff, great deals, and good times.