|Address:||19821 Shepherdstown Pike, Boonsboro, MD 21713, USA|
|Working:||10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM|
I am giving this place a 4 because I did enjoy the experience, the cave was really cool in my opinion, I liked that it was smaller because it gave you a chance to be a little closer to be able to see the formations, but can be an issue when trying to squeeze people in to see a formation and also a serious hazard for touching the formations. But I would leave any purses or bags so on in the car because there isnt a whole lot of room. I just brought my phone in with me. The office looks a little run down on the outside but inside is a lot better It has two very nice bathrooms inside and no gift shop. We had a very nice tour guide, however I did read on their website that they do tours every 30 minutes. It appeared they only had two tour guides and I felt it was rushed because of the gentleman in the front as well which made it hard to get the "awe" factor, to get pictures and the information. I felt like our guide was very knowledgeable but I also feel it could have been a little bit more educational Overall a great experience maybe a little pricey as from what I could tell you only get one tour but I didnt ask if we could do it again.
I love caves. Caves are beautiful, and this one was no exception! The formations are breathtaking, the placement of the lighting is fantastic and really brings out the beauty of them as well. I really liked our tour guide. She was a very nice woman. However, the owner/manager/whomever the older man at the counter was, was rather aggressive, not very friendly/personable, and was rather rude to the sweet lady that was our tour guide. I really enjoyed my tour, however, for as much money as you pay, I really wish you would at least get a little bit more time in the caves. Its a lot of money, and you can barely stay in one spot for more than a minute without getting separated from the rest of the group. I give the cave itself 5 stars + I honestly wish I could live in there. I give our tour guide 5 stars. And unfortunately, I give 3 stars or less to the man in the front, and the expensive price for such a short tour.
I would defintely recommend this place to others. I had a great experience with little ones and overseas guest in tow. This is one of the best kept secrets in Maryland. No need to drive long distance to Virginia for caverns. Smaller in scale then some of the others but formations and caves are still impressive. Tour guide Elizabeth was patiently answered the questions of my little ones, truly engaged them and they were immersed in the experience. When they got back home to their parents, they were bubbling over with facts and info. She was very kind and extremely patient as we endeavored to translate the tours for those not fluent in English. For those complaining about the price...well it costs to maintain, manage, clean, temp control, electricity, tour guides and other staff.
While not one of the larger caves on the east coast, this one still has an impressive number of geological formations throughout; plenty of stalactites, stalagmites, columns, and “waterfall” features. The cave was easy to find, the staff was friendly, the tour guide was knowledgeable and had a sense of humor, and the cave is clearly loved by the people who work here and the volunteers who help maintain and clear new passages. About the only thing I would change is clearly pricing and better illuminating the rock samples in the gift shop would increase sales.
The Front desk staff is insanely rude and inconsiderate. We will NEVER again use this facility as a field trip location for our school. The gentleman that runs the facility is condescending, and unprofessional. He used the terms "i really do not care what you think" in regards to scheduling and payments. He refuses to accept credit cards or send invoices for corporations to pay. They lost our reservation after confirming that date and times the Friday prior to the Monday trip and berated my staff upon arrival. I do NOT recommend this facility to anyone.
The cavern was amazing with spectacular formations, but the tour guide left much to be desired! Because the passages are small and there were more than 10 people in my group, I couldnt even see some of the formations that she described. At one point she even turned off the lights in that portion of the cave before I even got there. Smaller groups and more time to just observe are my recommendations. For $20, the tour was less than 20 minutes long...I felt ripped off! I give the cavern 5 stars and the tour guide 1 star.
A Private User
My kids were entertained as well, we thought the 60$ entrance fee for a family of five was little steep for what was in store . Its a back country town on the outskirts is someone who is lucky enough to have a cave formation in their yard. Nice guide..very knowledgeable...he asks for tips on notes conveniently left throughout cave...guess the rigid owner doesnt pay him well enough . Quick everyone check their yard for caves..would have been great without the high price, if in town , worth the one time visit .
My favorite cavern tour to date! This is a "just the right size" cavern. We had a group of under ten people and the features were all close enough to touch (but dont!). I highly recommend this cavern. Its uncrowded, unhurried, personal, and friendly. I had no problem with $20 bucks a head admission, we spent more than a half an hour seeing beautiful underground formations. Just wish they had a gift shop so I could have gotten a T shirt.
The cave was beautiful, but the tour guide was awful. She was nice but smelled like cigarettes and kept trying to touch our baby. She knew very little about caves and referred to rock formations as animals. EVERY SINGLE ROCK was some animal in her mind. If you want to learn speleology (cave study) this is not the tour. She has very little knowledge about caves, but has a very vivid imagination.
Drove an hour just to do some cavern photography and they wouldnt let me start the tour because they didnt want me to "hold up the tour because you want to do a photo op". The man was very rude. He was using cuss words with other guests in the room towards me as well. Very simple minded and quite self centered man. Acted as if I was gonna be holding his day up because I wanted to take photos.
This was my first cave experience. $20 an adult is too expensive in my mind for what I got. The caves are small, cramped, made me feel like I was in Minecraft. The tour guide had a great sense of humor, very personable and friendly. Hard to believe that a beautiful cave like that exits just feet under the ground. It is worth touring at least once.
This was our dirst time here, and would likely not come back. The tour price is too high. $20 per adult $10 per child We dropped $50 just walking down the stairs. Our tour guide was nice and explained the history an geology in manner that was easy to understand. Very cool caverns, but the tour was too expensive for what it offered.
We loved this place! The tour guide was great. The caverns are cool. I have been on cave tours all over and this is a good one. It is a bit expensive, but not overly so. The owner was cooking chili outside and shared a bowl with us. We did not have any issues. The owner shared the history of the cave and surrounding area. We will go back.