River Riders Inc

408 Alstadts Hill Rd, Harpers Ferry, WV 25425, USA

Address:	408 Alstadts Hill Rd, Harpers Ferry, WV 25425, USA
Phone:	+1 304-535-2663
Site:	riverriders.com
Rating:	4.3

Location

Photos 100

Reviews 4

Greg Fogel

If you value sleeping during the night, I would strongly urge against staying at the River Riders Camp Ground and Harpers Ferry. The campground is adjacent to a train track, which services freight and passenger trains (mostly freight). Beginning around 10pm, my wife, daughter and I were awoken more than once per hour until 2:30am, which is when we decided to pack up and leave. When booking our campsite, we were told about the train. For your convenience, I will translate some of the things that River Riders staff told us: "There are train tracks that run parallel to the campground" = There are train tracks that run through camp (no more than 50 feet away from our site). The train wont run you over, unless it jumps the track. "The train runs 24/7, though the frequency of trains varies" = The trains are pretty much continuous, day and night. They may come as frequently as twice per hour between the hours of 10pm and 6am. "If you are a light sleeper, you might consider bringing earplugs" = If you are a human who sleeps, regardless of how deeply you sleep, you will be woken up. And earplugs wont do anything to prevent that. We are talking monstrously loud, long freight trains, that roar through camp and make the ground shake. Wheels screech and squeal; and you may be treated to a honk of the blast horn if youre lucky. The following is taken directly from their website (though it is not on the homepage): "There are train tracks up the hill behind the campground and a tunnel nearby where you may hear horn honking at some of the sites, so if youre a light sleeper, it will help to bring ear plugs for the occasional trains at night." Needless to say, their description is laughable. Shortly after we arrived at the campground, we met another guest who was on her way out. She told us that the trains had woken her up no less than 10 times the previous night. Despite the warning, we decided to give it a chance. Bad choice. If sleep is at all important to you, I would recommend that you look elsewhere. Greg

Jin Werner

The tubing operation this company has set up is great until you have to deal with their "management." A group of us went tubing today and our floating cooler with a 12 pack of nice beers and several bags of snacks got untied from our tubes, but luckily (we thought) one of the river guides caught the tube at a rock and said he would hang on to it and bring it back to HQ. A few hours later when we got back, our cooler was there but all the beers were drank (the empty cans still in the cooler) and several of the snacks had been opened and eaten. The river guide told us he didnt think wed stil be here to retrieve the cooler (!!!), and that he let another group use it but "didnt realize there was all this beer in it." I went to a manager (I WISH I had gotten his name) and asked if we could just grab a six pack or 2 of beers to make up for the ones that were drank, and he left to speak with the river guide for a few minutes. When he came back he told me the river guide didnt drink any beers or give them away, and that instead the cooler had flipped over and the beer and snacks simply fell out. When I told him that the beers didnt fall out because all the empty cans were still in the cooler when we got it back, the manager pivoted to saying "Yeah were not gonna give you beers for ones that YOU LOST and the guide was nice enough to bring your cooler back to you, so you should be happy that he did that." I dont even care about the beers, more about the fact that the manager so eagerly covered for the river guide who stole our beer and snacks, and offered absolutely NOTHING in return (I should note that the beer and snacks were worth twice the floating cooler). Bottom line: Enjoy your tubing adventure, but this company (at least some of its staff) doesnt give 2 ****s about you or your stuff.

Chelsea harrup

My family & I purchased a groupon for the zip-line canopy tour and flat water tubing. None of us had ever been zip-lining before and I am so glad we went! We had 4 adults and one 5 year old with us and it was an awesome experience for adults and kids! I truly believe the main reason we had such a great experience is because of our guides, Steve and Jason. They were very informative, understanding, and funny. My mom, who is almost 60, said she felt safe and completely comfortable thanks to them. My nephew, who is 5, did have a couple melt-downs, and Jason & Steve were so understanding and helpful. They kept the energy up and they even helped encourage/keep him interested (as anyone with kids knows, its hard to keep a 5yr olds attention for 2 1/2 hours). The guide (obviously) have to zip-line to each tree stand and you could see how much fun they had doing it themselves. I think thats awesome when you can tell that people enjoy their jobs. I really have to say that Jason & Steve made the trip and without them it would not have been the same. I hope that River Riders Inc. will acknowledge them for their outstanding work. The ladies at the front desk were also super helpful and friendly. Joy checked us in and I kept coming back to her with questions. She was really nice and eager to help. She did not make me feel like I was a burden and was super willing to help and answer all my questions. We did go flat-water tubing afterwards, as well, however I am now aware that I am totally not one for tubing. My nephew & everyone else enjoyed it (I was kind of freaked out--but thats just me!). If given the opportunity I 150% suggest using the River Riders Inc. for any zip-line or tubing adventure. It was completely worth it.

A Private User

I recently stayed at their campground. Its called Harpers Ferry Campground. This review is only about their camping site. Ive used them for Tubing and they are just fine. River Riders charged us $40 for a "deluxe campsite". When we arrive we found out it was actually two postage sized sites next to the road. Not even enough room for two tents on each site. Our sites were not level up against a big hill. If it rains, you would 100% get flooded out. Not all of the sites are bad, but they are all really close together and divided by wires (really ugly). This campground is next to the Potomac River, but basically its a parking lot. Its crowded, noisy, the sites are small. The campground is located next to a road that has a one lane tunnel. Every time a car passes you hear them honk their horn... this happens 24 hours a day, 100 times per hour. The map (you get at the office) to get to the campsite even tells you to honk when you enter the tunnel, this just adds to the noise. Its crazy. Also, when you register for your campsite River Riders give you earplugs since there is a train line right next to the site. No water, no proper bathrooms, no showers. Finally, River Riders recently opened up a zip line course. This course goes right down the campground, so on top of the cars honking, trains passing by, you get the constant noise from the zip line above your head. Its insane. Other than the boat ramp and the river, I would never stay here again! Dont waste your weekend, stay anywhere else. Id give this campsite zero stars if I could.