|Address:||3433 Iowa St, Lawrence, KS 66046, USA|
This was the most frustrating and embarrassing movie theater experience I have ever had. For the past three months (as of July 2016) Regal Southwind Stadium 12 has been remodeling their interior seating for half of the theater. Currently the first half is finished while the second is under construction. In their attempt to provide more comfortable seating they have gutted easily two thirds the number of seats in their main auditorium rooms. These seats are plush and can recline with row letters and seat numbers for reserved seating purposes. However, currently they are not offering reserved seating opting instead for a Road Warrior type blood-thirst between patrons taking their seats. Purchasing tickets through Fandango in an effort to avoid the ticket counter we arrive nearly twenty minutes prior to the screening to find a half filled theater with individuals “holding” “saving” seats for others. In a normal theater this would be little cause for concern, but with the depletion of available seats saving three or four seats is easily a third to a half of that row’s seating. Also while taking a younger child to the theater we received none of the midwestern kindness that might accommodate us. Rather we received harsh and negative responses from the patrons in the theater and the theater manager who believes a person holding a seat for a non existent person is more valid than three ticket holders who have already entered the theater. This is a long winded explanation to tell you directly to avoid this theater. Prior to renovations it was the worst aesthetic theater I have ever been to, now with renovations it is the worst service and room control of a theater I have experienced. What was meant to be a wonderful and engaging afternoon with my family turned into a scornful and resentful affair. Shame.
Always a bad selection by management who know little about movies. Everyone just drives out to AMC 30 in Olathe. Good mid-budget films -- if they come at all -- arrive 3 weeks after Kansas City, as if things still came in touring secondhand prints and not instantly over a network. Regal has no leverage around here to compete. This is why people who dont live with their parents dont feel like going out for movies anymore. One blockbuster comes to town they give it half their theatres for a month. Theyve given up. All the supervisors look like pasty serial killers from the 70s. The employees behind the counter are so young and blank its as though theyd been kidnapped. Theyd have more integrity if they showed porn with no sound. They dont serve beer just in case God is watching. Watching movies in 3D there is like wearing sunglasses at a funeral --if its not already black then its dark; I think new bulbs are out of their price range now. Located next door is a trailer park, so Regal may be more fun to go watch desperate parents argue than pay for the 2 spandex flying white man movies that fill half their marquee. If you need reminding of what a theatre in 1994 felt like, this is it. Again, horrible selection that might cut it with GI families in Junction City but not here. This is an alternate Lawrence reality where we all lost the Civil War. At least the toilets are indoors. Dont take a date here; the butter grease on the arm rests may burn her skin. PS This is one of those theaters where someone, somewhere, is using the loudest vacuum on the market to clean a section of carpet that is nowhere near where the real problems are.
John Isaac Bradshaw
As a long time patron of this theater Im happy to report I nearly always enjoy my experience. The things that do bother me usually have to do with other audience members talking etc. The staff are consistently friendly and professional. A couple times the projector operator has flubbed it up. At National Treasure the sound was off for the first few minutes and during The Force Awakens the whole movie was slightly out of focus at first (this was so slightly that I think I may have been one of the few people who noticed it, but later on it was fine). As to the recent renovations: I give a standing ovation. I think every theater everywhere should have reserved seating. I despise people who show up late and crawl over you to a seat claimed for them by their jacket via another friend. Speaking of crawling over...it should never happen again at SW12; since remodeling the leg room is the best of any theater Ive been in! Being able to recline and watch a movie while comparing shoes with your fellow movie watchers who also have their feet propped up just gives the whole experience an added luxurious feel. Cons: -Some rooms have a lot of prime seating (the middle) taken up by the entrance.
The fundamental design of the theater is bad. The entrance to several theaters is dead center of the theater room so there is a vomitorium where the best seats should be. The seats are worn, dirty and uncomfortable, your knees will be in your chest because the rows are too close. The sound proofing between rooms is non existent. You question, if the sound quality is so poor why is it possible to hear most of the movie in the theater next to you? Tiles are cracked, things smell weird, every surface is worn. If I lived in the neighboring trailer park I would argue that the theater is bringing MY property value down. Have heard some rumors about renovations but these problems have stood for years of Regals ownership and as of now in June 2016 I believe its past saving and just needs to be torn down.
A Private User
Dirty, smelly, uncomfortable - everything is old and beat. Once I realized that it only takes about 20 minutes to get to the AMC in Olathe, that was the end of going to this theater. Just shoot down 23rd til it turns into K-10, then make the few hops on and off 435 and youre at a beautiful, comfortable, high-end theater with seat-side service and leather recliners for just a few bucks more per ticket. Mostly I just wait for things to come out on DVD, but when its a movie that has to be seen in the theater to be enjoyed or you cant wait, its worth the drive. If this one goes out of business maybe something decent will move in. Its ridiculous in a college town that there isnt a decent multiplex, but I guess thats because KC is so close and people just drive.
Ive been going to this theater for years. Its the only one in town so unless you want to drive to Topeka or Overland Park, youre pretty much stuck. The ticket prices are not too bad but the concessions are high priced. The theater is old and is in need of a major face lift. The seats are not comfortable, no leg room. Im 57" so I can only imagine what its like for anyone taller. Newer theater seats are better spaced and give you a little room to move. Ive never had a problem with the staff and the bathrooms are pretty clean. It would be nice if there were more options for movie goers but I can understand the cost to run a place like this is not cheap and fewer people actually go out to see a movie these days.