Address: | 4015 Wasatch Blvd, Holladay, UT 84124, USA |
Phone: | +1 801-277-4444 |
Site: | olympushillslanes.com |
Rating: | 4.1 |
Working: | 9AM–11PM 9AM–11PM 9AM–12AM 9AM–11PM 9AM–2AM 11AM–1AM 11AM–11PM |
AA
Aaron Horrocks
I wasnt going to write this review but after last night I have to vent and get this off my chest. This bowling alley has some of the worst customer service I have ever seen. Every Wednesday evening for the last few months I have been going bowling at this alley with a very large group and the customer service has been unacceptable. The employees that work here on Wednesday evenings are some of the rudest, most unpleasant people I have had the displeasure of doing business with. The employees treat you like an unwelcome guest as soon as you enter. If a glitch happens on your lane, such as the pins not re-racking properly, they treat you like the problem is your fault and act very annoyed if you ask them for help, even though it is their job to help you. On one occasion, a childs bowling ball was mistakenly put away on the wrong rack and when I picked it up to move it, the employee yelled at me for "horsing around" and lectured me about which balls I could use. Im a 25 year old man and I dont appreciate being lectured at like a child for something that I didnt do. The final straw with this alley was last night. We have 6 lanes reserved for every Wednesday evening starting at 8:30 pm and they are payed for in advance. Two weeks ago, we were informed by management that they were annoyed that we dont always show up at exactly 8:30 and that we are apparently costing them business somehow, even though we have already paid for the lanes. Well, last night we showed up at 8:35 and discovered that they had given our 6 lanes away to another party because we were a whopping 5 minutes late. I cannot recommend this alley to anyone unless you want to be treated like unwelcome garbage. We will be taking our business elsewhere from now on. I wonder if these guys will miss the $300+ they were getting every week from our group?
A
A Private User
Misleading and WOULD NEVER GO THERE AGAIN! I called about a Jewelry Appraisal, they told me same day service and youll get a photo copy of the appraisal and we send the original in the mail. I go in they have me drop off my Jewelry tell me it will be done tomorrow. So I call in the next day mid noon net day, they tell me wont be ready till little later. So then I call back in midday they tell me they got busy with customers wont be ready till tomorrow. Excuse me?? AM I NOT A CUSTOMER? ALL CUSTOMERS ARE SAME AND SHOULD BE TREATED FAIRLY. JUST CAUSE ONE IS SPENDING $3000 AND ONE SPENDS $60 SHOULDNT MATTER, OBVIOUSLY HERE IT DOES. So I tell them I think Im just going to come pick it up, guy tells me well I can have it ready by 5pm. I go to pick it up and ask for the appraisal paper work and the guy says he doesnt have it done?? REALLY?? THIS WHOLE CRAP WAS A WASTE OF MY TIME AND $$ SO NOW IM WAITING FOR THE APPRAISAL.
TR
Trent From RiD
I come here on Friday nights for their 12-2am unlimited bowling deal ($12, or $11 w/student ID). Theres plenty of lanes to choose from, typically good music (theyre flexible about changing playlists on request too). While their food is a tad expensive (what do you expect from a bowling alley?) it is actually quite delicious. Their control panels for the lanes are quite advanced, including responsive touch screens, facebook integration, selfie cameras, and instant messaging between lanes. I used to work for Brunswick (largest bowling company in the world) and honestly this bowling alley is my favorite one so far.
A
A Private User
Went in last night for a going away party in which 4 lanes were reserved from 12-2am. Upon getting off work we arrived at the counter at 1:15 in attempts to bowl one game and were told it was too late. Not only that at 2am our groups last turn for the night was shut off. Really? they had one more ball to throw down the alley. I hate it when people walk into my work late too but I think that was too far. We will not be going back. Customer Service might me a lost concept. I use to bowl there constantly in high school, disappointing to see it operated like customers who are trying to give you money are treated.
RO
Rob Martin
While the facility is on its way to becoming rather nice (they seem to have opened without finishing construction), the lanes are horribly inconsistent - ball action varies from lots to none on any single day. Also they have bad habits with scheduling, putting families with toddlers next to adults who bring their own balls and clearly are working on their games, and - no lie - reconditioning lanes in the middle of your game. Not recommended unless youre looking for a good place to bring your toddler.
CH
Chresten Pope
The facility is just what you want. The staff behind the counter is not. I was there on a Saturday about 4. I used a card to pay for my lane and rental shoes. When I swiped my card the first screen that popped up was for a tip. When I tried to figure out why it wasnt showing a total the employee rudely bypassed it. Then said to the other employee who walked behind the desk out loud...."He didnt tip....." I will go some where else from now on
ST
Stuart Johnsen
4/5 - A locals choice for cheap bowling. The alley has a good number of lanes, but is often crowded pretty much any night. They have good afternoon deals. The service isnt the most amazing and the technology is somewhat outdated, but you get what you pay for. They also have a simple diner bar, a small arcade and pool tables.
TA
Taylor Pope
Good solid bowling alley. The lanes, balls, and shoes are all good quality, and it has a good balance between being a fun place, and not being too obnoxiously loud. They also have an arcade and some food, though Ive only ever snitched bits of friends fries. (they were good)
NI
Nick Fortunato
Lanes are usually oiled correctly and allow for spin. Sundays have a great deal for just $2 per game which may be the cheapest anywhere around unless you are in a league. More kid friendly than good bowler friendly if you know what I mean
IS
Isaac Farr
Great staff, arcade, food, and lanes. The lanes are oiled consistently, and they even have retired house balls that are name brand! Where else will you find that! The pool tables are some the best around as well. Great place and clean!
RI
Rick Carney
This place is the best bowling alley to take a family for family night. They have things for all ages and the place is well maintained. Love the layout inside everything here is perfect dont change a thing. You guys rock!
JO
Jordon Larsen
Great bowling lanes! Me and a group of friends come here weekly, one of the staff members Erin is our friend and we love to support her at her job. Friendly staff. Clean place. Thanks guys.
MA
Matthew Hammond
While it is an older location, the experience is still great. Overall good staff with affordable prices. Pool is affordable. Surprisingly good dive bar style greasy burgers and fries.
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Bryn Gale
We had a super great time here. The service was some of the best Ive ever had and the bowling program had lots of cool features to make our time here even better. Good prices too.