|Address:||2701 Ridgeview Dr, Plano, TX 75025, USA|
The only reason 2 stars are given is because of the outstanding Food & Beverage team managed by Stacey Castleman. She is a true pro and very customer focused. Roger at the front desk is still awesome as is the new starter and I dont know his name..... My group has been playing at Ridgeview for the past 12 years and are acknowledged as being some of the most regular golfers at this course....not anymore. With the most recent management change everything has headed straight downhill. Pace of Play on the weekends is the worst it has ever been and course management by the Marshalls is horrible. One of my group almost got into a physical confrontation with one of the new guys 2 weeks ago because of his poor attitude and condescending remarks. He told us it was his second day and proceeded to be an expert about everything and told us we were wrong in our complaints and recommendations for better pace of play. We called in to the Pro shop yesterday on #3(#1 handicap on the course) when the group in front of us waited until the group in front of them was on the green before hitting their T-shots. After their consistent 200 yd drives, 2 of the 4-some hit mulligans on their second shots... Marshal came out and told us "it isnt their fault, the group 3 in front of them has 2 guys who have never played"...We waited on every shot on the front and played in 2 hours and 40 minutes.. Our T shots on #10 had us all over the hill and out of site for the group behind us. We were waiting for the group to get off the green in front of us. After the green cleared I hit 5 iron to just in front of the par 5 after my cart partner hit a 240 yd 3 wood to 7 feet...oh yea, we waited so long the guys behind us hit into us with one of their drives actually hitting one of our carts on the roll... Group in front of us again waited on #11(#2 handicap) until the group in front of them was on the green to hit their T shots. We were done....we drove past them and 2 4-somes on #12(a par 3). The group on the green had 2 guys actually sitting down on the green while their playing partners finished putting. 2 4-somes sill in play on #13, the short par 4. 2 different 2-somes on 14 not playing together(great course management on a Saturday) #15 had 2 4-somes both reloading beer coolers from the bevcart as we passed them going to the #16 t-box....16, 17 and 18 were wide open with NO groups. What a horrible day...no Marshall on the back 9 at all....We spoke to to Joe Don, the new GM with no results of any kind. I politely shook Rogers hand and told him it would be a long time before we come back after having this type round for the last 6 visits. Thank Goodness Indian Creek reopens this week!! How about them apples......
I had the pleasure of visiting and playing this course several times last week while on a business trip. Contrary to some of the adverse comments about the course, I was pleasantly surprised at the great experience. I met everyone that worked there throughout the week and was treated as an appreciated patron. All of the comments in prior ratings are very misleading. I wasnt sure what to expect after reading them, seeing as I was not from the area. Im glad I gave it a chance though because it was fantastic. The course was in really good shape, including the quality of the greens. Additionally, the Head Teaching Pro "Bruce Sims" is a phenomenal teacher and a very kind and approachable person. That, you dont find enough of these days. Looking at the responses that were given to the people complaining also speak for themselves. Ive never seen that from other locations anywhere. It just shows that the management does appreciate its customers and satisfaction is a high priority in all areas. I highly recommend this course to anyone either new to the area or passing through. I give it two thumbs up.
Beautiful course, horribly managed. 3 hour front nine on Saturday (6/4/16); I quit after nine because the pace of play was so bad, but the rest of my group carried on and wound up carding a nearly 6 HOUR ROUND OF GOLF. Called the clubhouse to ask about getting a marshal out and if they were aware, and was essentially told that thats just what happens when youre playing cart path only, which is a load of crap. The truth is that they sold a crapload of Ideal Golfer coupons and instead of using that to fill in post-noon tee time gaps, they used it as a money grab and squeezed as many people on to the course as they could. Its a shame, because the course was in great shape, and even though the "7 flavors of multi-family housing community" backdrop isnt great, its a nice course. But its not worth the $60 green fee the way its managed.
A Private User
Well between the course being in horrible shape, the staff not caring or showing that have interest in your well being, and the range being nothing but a large hole in the ground you arent left with that good of a course. As others have said it is sad that this is supposedly an "arnold Palmer" course due to just how bad it has gotten. The place, including the clubhouse, is maintained very very poorly and keeps getting worse. Having gone their over the years I have seen it decline year after year. This course has the ability to be on the same level of "The tribute" in the colony or any other true arnold palmer course but unfortunately management and lack of caring will make it happen. Avoid this place until they can fix it back up.
A Private User
Having played some of the Palmer managed courses, Bay Hill several times and in the member guest a couplaof times ...I must suggest that if Mr.Palmer knew how horribly rude their Head Pro and General Manger are he would personally have his people visit this facility. Mr. Palmer is impeccable with not only the facility but is extremely proud of the way his staff treats everyone...what a shame this carries his name! Man there needs to be some deep and immediate changes in the leadership! There are too many other courses that want your business. Be assured there will be a copy of this sent to the Palmer Management Group. Sincerely,just a golfer..
Ive played over 25 rounds at Ridgeview in the last 12 months so i must like it! The greens are in above average shape for the total rounds that are played there. The layout is fair if not a little open which is good for my game. I bought the Palmer membership and the only two problems i have - the pace of play and the lack of enough carts. I played 16 holes last weekend in 4:50 and had to go. Weekends are typical 4:30-5 hour rounds. The driving range gets filled up because part of the Palmer package is "free range balls". So the members just go out and hit. Great track - too crowded. Good problem for the club to have i guess.
A little pricey but a challenging course. Very convenient so I dont mind the extra money spent. Greens are well maintained. They do what is needed to them during the season for maintenance to keep them in good condition. So occasionally through the year you may find the punched and sanded. I expect that. The heavy rains have taken there toll on the bunkers but only on the side slopes. The one thing I would like is that the rains and our clay soils have taken their toll on the cart paths. There are some kidney bouncers out there. All in all. Good to above good golf course.