Address: | 800 S 10th St, McAllen, TX 78501, USA |
Phone: | +1 956-568-1152 |
Site: | altitudemcallen.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–11PM 10AM–11PM 11AM–9PM |
GI
Gina Yvette
Horrible Experience! We paid $300 for 10 kids and were told wed get a "Big table" and pointed to the back where they have 2 big tables together. We figured it would be ok. We get here and have 1 table set up for kids. NO TABLES or space for adults. There was a family sitting in a small 4 people table who were getting ready to leave next to our table to I told the hostess I would just get that table when they left. Hostess NEVER said anything. Now were being told that we need to move so other people can use this table!!! We asked if it was reserved and they said no it was for the other customers!!!! WHAT THE HELL ARE WE??? WERE PAYING CUSTOMERS!!!! We were told if we didnt move wed have to pay an extra $120 for this tiny 4 people table!!!! Youve gotta be kidding me! If someone walks in from the street and brings their kids are you going to charge them $120 to sit while their kids jump??? This is the worst experience weve ever had. This place will definitely not last if this is how they are treating their customers!!! The ONLY reason we dont leave is because the poor kids are jumping.
MA
Mario Morales
Tuve la oportunidad de ir unos dias antes a la competencia por la calle dove y tengo que decir que Altitude se los lleva de calle. mucha variedad y muy bien puesto. Donde la competencia tiene beneficios es en la accesibilidad, como padre con niños pequeños queremos estar cerca en caso de contingencia. En Altitude esto se complica pero para muchachos y niños grandes esta es definitivamente la mejor opcion, con costos mucho mas atractivos.
GI
Gilbert Flores
Dont EVER throw a birthday party here!! Look at the picture. Forget the decorations and food. That was added by us. We paid $300 for 10 kids to jump and got one small table. I talked to management and they couldnt do anything to help me since I had a bunch of adults coming. We decided to grab another empty table near us that was NOT reserved for a party or anything and management came up to me to tell me we had to move. That if we wanted to sit at that public table it was going to cost me an extra $120. After you freakin kidding me!! Never again! First and last time Im here.
JU
Juan Montoya
Muy buen lugar, bien organizado y guiado por jóvenes, Si deseas llevar a tu hijo a divertirse no le pienses pasaras 2 horas increibles con tu hijo. brincando y jugando además de ser tu su guardaespaldas.
VE
Veronica Herrera
Celebre el cumpleaños a mi niña y no estubo tan mal pero creo que el servicio fuera estado mejor nos falto un poco mas de ayuda de Los q nos ayudaron un poco tarde para atender y ver lo que nos hacia falta. 4*
MI
Minerva Loera
Very bad experience. We sat on a table and we left all our stuff there and when we can back to the table the party next to our table had all sat down. I spoke to manager Sharon and she said that I had to move our stuff. She did help at all. Very rude This was our first time here but never again. She ( Sharon) could have handle it better, we were here first its not fair
AN
Andrea Rodriguez
Great place for kids to have fun. Came during toddler time and staff were always on the look out for kids safety, first timer here and i will be back. Place is exact as named trampoline is the main activity. I also like that you purchase socks there and dont alow food or drinks on the play area so you know its a clean place
JO
Jose Villanueva
My son wasnt feeling good so I decided to get a refund since he wasnt going to jump... They had said no that they couldnt do a refund.. but only 5min had passed When we purchased the tickets..and the receipt say refund available if our stay was under 15min.. they are very lucky that I didnt blow my too off there. .
PA
Patty Inzana
My daughter and her cousin just tried this place out. They paid for an hour but were told to stop participating after only 15 minutes. Totally not worth the money or the experience. Do not recommend this place at all.
DE
Debra Treviño
Just celebrated my twins birthday on the Oct.7th. Excellent service for having planned it last minute. Great staff and extremely helpful. Manager took great care of us. Awesome party place and kids had a blast!!
PR
Prometheus
Way better than Get Air super big inside with many obstacles two dodge ball areanas one for kids and teen above free socks please take my money!!!
MI
Miranda Cantu
bought a drink there and gave them a $10 bill.. gave me change for a five and refused to give me the right change. awful management. decent park
RO
Rosa Isela Quiroz
Xq los niños se divierten y a la vez asen ejercicio
NO
Noah Flores
A worker named Eddie said the f word to my younger brother for not knowing the rules on the trampoline. Besides that it was pretty fun
JI
Jimena Moreno
They treat you well only that one time we had regestate and they couldnt find it but other dan that perfect recomend this place alot
JA
Janeth Hernandez
Un buen lugar para divertirse con los niños Me gusta
PA
Pablo Antonio Camarena
Una experiencia increible con mis hijas.
AA
Aaron Quiroz
It was amazing better than get air its a lot cheaper and it gives u free socks gonna go there for my birthday party
LA
Lance Ames
Well organized, clean, and lots of fun. If it werent for the high prices I would give this place a 5 star rating.
ZU
Zuria Rios
Buen lugar diversión para niños y grandes
SA
Sandra Carrillo
Super divertido para todas las edades.
IR
Irene Gonzalez
Está bien bonito y divertido
EL
Elva Herevia
Super divertido para los niño
PA
Patricia Elejarza
Mucha diversión para mi hijo.
CA
Cassy Fernandez
My kids love this place. Prices are so much better than other places around town
RE
Rey The Master Gamer
It was very fun and you can have an extra 1hr if you compete a little challenge
IM
Imelda Medina
Muy divertido para todos
LI
Lisa Torres
Great place for kidz n family to hangout n to make parties, friendly Staff..
IV
Iván Rodríguez Ayala
We loved the place. Only thing that they need to improve are their snacks.
MI
Mirta Espinola
Great place for kids, spacious, organized.... great exercise for kids....
SA
Samantha Rios
Wouldnt recommend this place save your money doesnt even deserve one star
AU
Aurelia Garcia
I love the way the kids enjpy a safe environment. You forget about time!
MO
Monica Alaniz
Great way for kids to spend some time, and place has great staff.
MA
Marco Arjona
You suck they cut off your braclet for no reason You really suck
BR
Brenda Marroquin
Muy divertido!!
KO
Korina Estrada
Muy Divertido!!
IR
Irma Desmith
Friendly staff! Will probably return... Great summer price
GA
Gaston Hernández
Muy divertido
TE
Texas Man
Had lots of fun with family and friends! Nice and cool!
AL
aleqz manriqe
Excelente.
AM
Amanda Vega
Staff is friendly. The place is pretty ghetto though.
DA
Davina Jackson
For the kids fun. For the parents fun work out.
RO
Robert Gonzalez
Nice place , priced right , kids had lots of fun,
LU
Luis Garcia
It was really really fun and many things to do
EV
Eva Couto
Great place !!, always a good service, and safe
ME
Mel1124 RDZ
Great place to bring the kids for the summer
JO
Joe Marroquin
Very spacious cold drinks great for family
AZ
Azahel Esquivel
overpriced but fun,packed most of the time
MA
Marie Da Vinci
Fun and clean place to take your kiddos
JO
Jose Cruz
Great place to hang out with the kids
AR
Aryam Esquivel
I like it so much so much fun
SA
Samuel Molina
Amazing for kid parties
FR
Fred Garcia
Great family activities
DA
david garza
Great place super fun
EV
Eva Torres
The kids had fun!
MI
Miriam Reyes
My kids love it
CO
Connie Muniz
Kids had a blast
DO
Dolores Abundis
Not very clean
RY
Ryan Campos
We met Arthur.
FE
felipe garza
Very funny
AN
Anthony Rivera
Great Park
AN
Ana Vicente
Loved it
JU
Juan Arjona
They suck
JE
Jesus Barrera
AWESOME
MI
Missy Garza
AMAZING
BE
berenice litt
Love it
TH
The game Lol
It big
RU
Rudy Hernandez
Fun