Address: | 1 Battle Square, Asheville, NC 28801, USA |
Phone: | +1 828-214-7824 |
Site: | entertheconundrum.com |
Rating: | 4.6 |
Working: | 1:15–8:30PM 3–8:30PM 3–8:30PM 12:15–10PM 12:15–10PM 9:30AM–10PM 12:30–10PM |
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Matthew Martin
Enter the Conundrum was by far our favorite Escape Room in Asheville and offered a fresh experience unlike any I’ve encountered in the 30+ rooms I have played. Found in the Grove Arcade area of downtown Asheville, there is a stairway down into the building that leads you into the speakeasy themed bar. We went there to do both “The Attic” and “The Brewery of WunderBrugghen” escape rooms. The element that takes Enter the Conundrum (ETC for the rest) to the next level is its incorporation of immersive theater. After a safety briefing, you meet your gamemaster, who is in character and adds a layer of immersion beyond standard fare. In the case of “The Attic” our host (Scott) was a caretaker for the household with a British accent. He was hilarious and made asking for clues an absolute delight. As for the rooms themselves, both rooms are 100% custom built and the puzzles were designed in house. “The Attic” is a theme where you are called in to investigate strange occurrences. The design of the room was fairly immersive with a few elements that broke the theme but the soundtrack played throughout made the enter room feel the creepy vibe that you would associate with an old attic. The puzzles were laid out in a logical progression that rarely made you feel stuck. We played this room with only two people and were able to get out. Our gamemaster was even kind enough to give us some extra time at the end since we were the last group of the night and since a directional lock was temperamental. We returned the next night (which we planned because Scott was going to be our gamester again) to play the Brewery room. This room had a total of three immersive game hosts (all played by Scott) to continue to the story. In comparison, we did feel that this was the weaker of the rooms in that it didn’t feel as immersive and there were a couple of puzzles that were time intensive (which made it difficult for two people to complete). We didn’t get out but we were walked through the end of the game to see how it would have ended. There was a broken element in the room that Scott skipped us past since it wasn’t working. Even with the second room being a little bit of a let-down, I am still giving this 5 stars purely due to the acting and interactions we got throughout the experience from Scott. Due to the use of live actors, your experience may vary a little bit, but I feel that the approach to these rooms are thought out and with the addition of an actor it just bumps the overall experience to the next level. I would highly suggest trying out The Attic if you are in the Asheville area as it isn’t an experience you would want to miss and if you have a party of more than 2 and want a challenge, give the Brewery a try (after you do the awesome Attic room of course).
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Jess Scheuring
I cannot count the number of escape rooms Ive completed any more, and I was requested to write this review by the folks working at conundrum as I was leaving based specifically on my feedback. I completed the Attic of Abigail Falkrik on Dec 30, 2016. The room itself was a little sparsely decorated. There were ample props, but the room wasnt so transformed that it felt like the attic it was meant to portray. However, the game play was excellent, thematically engaging, and totally made up for the design. There were times when the we solved a puzzle faster than the game expected (thus the puzzle included more hints for something we already solved) but this is preferred over having to scratch our heads about whether we were doing something right. Also, the rooms guide is an actor who stays in character and helps make the room a more coherent story line. I highly recommend this room!
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speez1101
This place was awesome! The staff was polite and friendly. The there has really cool prohibition mixed with some steampunk flare. We didnt finish our drinks in time before going into our room and the staff at the bar offered to put them in their fridge to keep them cold till we were done. The actors really helped make the whole experience more fun, building on the story of the room and making you feel more involved. Way better than just being thrown into a room and left to figure it out. We didnt finish our room in time, but it was still a lot of fun and an interesting experience. I would defintely recommend checking out Enter the Conundrum.
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Calley White
The three guys there were great before we started. They seemed pretty chill and enjoyed what they do. The room experience, however, was awful. We played the brewery and couldnt complete the game. Running out of time wasnt the issue. Apparently the group before us reset a lock combination and we were unable to open the lock. When time did finish we were just told "thats unfortunate". They couldnt open the lock themselves. No apology, no offer of another game, nothing. Terrible customer service in the end.
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Javi K
This place was a joke. Asking for tips for an escape room? Are you serious!? I know several escape room owners and theyve never heard of any place being egregious enough to demand tips. Then to guilt us into giving a tipbwith our credit card since we dont carry cash. Its not as if any of the puzzles made sense. 90% of the items in the brew room were completely nonsensical!
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Justin Reock
This was my second escape room experience, and it was far and away better than my first one. They really pay attention to detail in this one. Its hard to sum up what I mean without spoiling it, so I wont say anything else other than you will absolutely get your moneys worth out of this. Lots of fun, excellent production value, and a few truly ingenious puzzles.
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Amy Conarroe
I highly recommend for people with teenagers. I took a group of my high school seniors and they had a great time. They were engaged the entire time, and the team building opportunity was amazing. The staff even entertained my students while they waited in the lounge. Parking in the area is limited so leave yourself time to find a space.
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Kayla Waters
The BEST escape the room Ive ever done. The attention to detail was so far beyond any other place Ive been to. Ive been telling everyone about it any chance I get. It made such a huge impact on me that Im still raving about it 3 days later. Will DEFINITELY be going back next time Im in Asheville. Seriously, go to Enter the Conundrum!!!
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Glenn S
Best escape room Ive done yet with a really good variety of challenges to solve. My favorite part about it was the extent to which they went with the theme (we did the attic), including our wonderful host "Ambrose". Loved it and highly recommend them. Even the speakeasy waiting room/bar was really well done. Thank you Conundrum!
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Jeromy Murphy
This was much better than my first escape room experience. Great puzzles and the theme was fun. The interaction with the staff was wonderful. We succeeded with 1 minute to spare. With 4 kids ages 9-14 and 4 adults, it was a bit chaotic, but manageable. If you have young kids, know that it starts out dark and a bit scary.
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Kathy J
This experience was so much fun! It was challenging, smart, and most of all, entertaining and intriguing. The time flew by and a terrific time was had by all in our 4 person group. The staff was friendly, informative, and really seemed to enjoy their work! I highly recommend this experience.